Midas beds were an excellent company to supply &install new bed base.Have slept on it with existing Simba mattress & sleep is now wonderful.The two men took away my existing divan base which I can now... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lovely bed and mattress my father in law was very happy, very good service from this company and a quick turnaround, great selection of colours, delivery guys were great! Assembled the bed quickly w... See more
Company replied
Right from when I ordered my bed , I received emails keeping me upto date with its progress. I was given a date for delivery and the opportunity to change it if need be .i was contacted by the delive... See more
Company replied
10/10 service. Superb quality. Fantastic pricing. Fast and perfect delivery. Will most definitely use again. Cannot fault the service from start to finish. Keep up the good work, this company is d... See more
Company replied
Company details
Written by the company
We’re a family-run business with over 30 years of experience in crafting quality beds. At Midas Beds, comfort runs in the family. With decades of expertise, we know what it takes to create the perfect night’s sleep – combining timeless craftsmanship with everyday affordability. Every bed we offer reflects our commitment to quality, durability, and care. Why Choose Midas Beds? Made in the UK Every product we make is built by hand in the UK. From sturdy frames to supportive mattresses, we take pride in delivering locally made quality you can trust. Free & Fast Delivery Free & Fast Delivery available within 3–7 working days. Additional shipping surcharges may apply based on your location. 0% Interest, Buy Now Pay Later We believe everyone deserves great sleep—without financial stress. That’s why we offer 0% interest finance and flexible Klarna payment options, including Buy Now, Pay Later. 5-Year Warranty We stand behind our craftsmanship. That’s why all Midas Beds products come with a 5-year warranty for peace of mind.
Contact info
Richmond Street, Keighley, BD21 2HH, Keighley, United Kingdom
- 0333 772 3735
- support@midasbeds.co.uk
- midasbeds.co.uk
4.5
Excellent
510 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
1 star
We ordered a small double bed wished we hadn’t
After unwrapping we counted 11 faults
This ranged from blue stains on headboard from protectors, nails all sticking up on the base hadn’t been finished properly, black marks on base and side of bed.
Piece of wood had bit missing, didn’t bolt together correctly. The base was really dirty and the fabric didn’t match on the base units.
Also the velvet was very cheap and nasty.
You really don’t expect this on a new bed.
We went to another company paid a little more but the quality and workmanship is at another level.
So pleased with our new bed after all the stress of Midas.
They were good at refunding and Harris was so helpful letting us keep the Midas bed until our new one arrived.
12 June 2026
Unprompted review
Reply from Midas Beds
Thank you for taking the time to leave your feedback. We're very sorry to hear about the condition of your initial delivery and the issues you experienced with the bed.
We do want to clarify that we made every effort to resolve the situation for you as quickly as possible, including arranging a refund and allowing you to keep the bed until your replacement arrived, to help avoid any inconvenience during the transition.
We understand your disappointment and are sorry that the original product did not meet expectations. We appreciate your comments and will pass them on to our quality team for review.
Thank you again for your feedback and for giving us the opportunity to put things right.
Kind regards,
Midas Beds
Nightmare
Purchased a single devan Bed turned up damaged and I felt I had order a headboard that did not turn up spoke to the team to sort the issue which was difficult to speak to someone at first once I did it was confirmed it was just a bed explained and sent them pictures of damadge 2 weeks later new bed was with me the delivery was ok but collection of old bed was a disaster they told me between 2-5 and turned up at 1.30 made me feel like I was in the wrong for not being home my partner pulled in to our estate just before 2 with them driving off she called them were disgruntled but come back to collect
2 June 2026
Unprompted review
Reply from Midas Beds
Thank you for taking the time to share your feedback. We're sorry to hear about the issues you experienced with your initial delivery and the confusion regarding the headboard, as well as the difficulties you had arranging support and collection.
While we're glad the replacement bed was eventually delivered and the matter was resolved, we understand that the collection experience and communication fell short of what we aim to provide. This has been noted and will be reviewed with our delivery partners to help prevent similar issues in the future.
We appreciate your patience throughout the process and thank you for bringing this to our attention.
Kind regards,
Midas Beds
Ordered a Divan Base + Headboard
Ordered a Divan Base + Headboard, they were delivered quickly, well packed & protected.
Sturdy constrution and pleased with both divan base & headboard.
Both very reasonably priced!
22 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your lovely review, T Harrison! We're delighted to hear your divan base and headboard arrived quickly, well packed, and in perfect condition.
It’s great to know you’re pleased with the sturdy construction and feel both items offer good value for money. We really appreciate your feedback and are glad you’re happy with your purchase.
Thank you for choosing us!
Kind regards,
Midas Beds
Delivery was as scheduled ,product was…
Delivery was as scheduled ,product was excellent. It was all good so thank you.
15 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your lovely review! We're delighted to hear your delivery arrived as scheduled and that you're happy with the quality of the product.
We really appreciate your kind feedback and thank you for choosing us. We hope to serve you again in the future!
Kind regards,
Midas Beds
Reply from Midas Beds
Thank you for your kind review! We're pleased to hear you were happy with the service and that your delivery was fast.
We really appreciate your feedback and thank you for choosing us. We hope to serve you again in the future!
Kind regards,
Midas Beds
Great price and service
Great price. Easy ordering on-line. Timely and helpfull delivery. Thank you.
22 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your lovely review! We're delighted to hear you were happy with the price, found the ordering process easy, and had a timely and helpful delivery.
We really appreciate your kind feedback and thank you for choosing us. We hope to serve you again in the future!
Kind regards,
Midas Beds
All good apart from one broken foot and…
All good apart from one broken foot and one broken foot socket. Fixing bracket not shown on online pictures but will be covered by a duvet.
19 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your feedback. We're really pleased to hear that overall you're happy with your bed, but we're very sorry about the broken foot and foot socket.
That’s not the standard we expect, and we’d like to get this resolved for you. Please contact our support team at support@midasbeds.co.uk with your order details and photos, and we will arrange replacement parts for you as quickly as possible.
We also appreciate your comment regarding the fixing bracket imagery, and we will pass this on to our product team to review and improve clarity.
Thank you again for bringing this to our attention.
Kind regards,
Midas Beds
No probs bed, fabric samples very slow
No probs with order and the bed itself. Fabric samples took toooooo long to arrive, over 7 days
20 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your feedback and for your order. We're really pleased to hear there were no issues with your bed itself and that you're happy with it.
We’re sorry the fabric samples took longer than expected to arrive, over 7 days is not the experience we aim to provide. We understand how important they are when making a decision, and we’ll be looking into this to improve our dispatch times.
We really appreciate you taking the time to share your experience, and thank you for choosing us.
Kind regards,
Midas Beds
Wasn't expecting much
Wasn't expecting much at this price but wow.... very pleasant surprise. Everything arrived in perfect condition and the finish on the bed looks fantastic in the room.
23 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your wonderful review! We're so pleased to hear we were able to pleasantly surprise you and that everything arrived in perfect condition.
It's great to know you're happy with the quality and that the bed looks fantastic in your room. We really appreciate your feedback and thank you for choosing us!
Kind regards,
Midas Beds
Reliable quick service.
11 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your kind review! We're pleased to hear you found our service reliable and quick.
We really appreciate your feedback and thank you for choosing us. We hope to serve you again in the future!
Kind regards,
Midas Beds
Excellent delivery
Excellent delivery, bed was quick to put together as well, really happy
22 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your great review! We're delighted to hear that you were happy with the delivery and found the bed quick and easy to put together.
It’s always great to know our customers are satisfied with both the product and the service. Thank you for choosing us, and we hope you enjoy your new bed!
Kind regards,
Midas Beds
Delivered on time but I had to ask if…
Delivered on time but I had to ask if it was on its way as hadn’t heard anything. Customer service very helpful though
23 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your feedback! We're pleased to hear your delivery arrived on time and that you found our customer service team helpful.
We're sorry you needed to reach out for an update on your delivery—this is something we will take on board to improve our communication going forward.
We really appreciate you choosing us and taking the time to leave a review.
Kind regards,
Midas Beds
Nice and comfortable bed
I bought a bed for the guest room and couldn't be happier. It looks great and feels sturdy and the mattress is much nicer than I expected! Guests have already commented on how comfortable it is.
3 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your lovely review! We're so pleased to hear your guest room bed looks great and feels sturdy, and that the mattress has exceeded your expectations.
It's especially nice to hear that your guests are already commenting on how comfortable it is. We really appreciate your feedback and hope you continue to enjoy it for years to come. Thank you for choosing us!
Kind regrds,
Midas Beds
Smashed on delivery no return of emails AVOID!!…
The bed arrived during the delivery window, great I thought that’s perfect what a wonderful decision I made to trust my business to Midas beds! No!! This is where it began to fall apart the beds were assembled as per the contract having paid for this service. I went into the bedroom to see that one half my super king ottoman bed was in two pieces completely smashed! The person that delivered it said I’ve taken photos I’ll probably get the blame for this! You’ll have to email them and sort it out! So I have now sent numerous emails without response! So looks like I’ve been scammed by this company! I am incredibly disappointed as I was more than willing to discuss the issue before leaving a review but as they don’t seem to be willing to return my email here we are!
25 June 2026
Unprompted review
Reply from Midas Beds
Thank you for taking the time to leave your feedback. We're very sorry to hear about the issue you’ve described with your super king ottoman bed, and we understand how upsetting this must be.
We want to reassure you that we do respond to all customer emails, typically within 24–48 hours, and we take every report of damage extremely seriously. We are not aware of any intention to ignore or avoid your case.
To ensure this is resolved as quickly as possible, please resend your email with your order details to support@midasbeds.co.uk if you haven’t already, and we will prioritise this for investigation and resolution with our delivery and assembly teams.
We’re sorry again for the experience you’ve had so far, and we are committed to putting this right.
Kind regards,
Midas Beds
Delivery excellent
Delivery excellent, quality very good for price, printed assembly instructions could be better with ottoman bed concerning gas struts orientation, online instruction is different to how bed is supplied but online is correct. Otherwise very pleased with purchase.
22 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your detailed review! We're really pleased to hear you're happy with the delivery and the quality of your ottoman bed, especially for the price.
We also appreciate your feedback regarding the assembly instructions and gas strut orientation. This is helpful, and we will pass it on to our team to review and improve, particularly to ensure consistency between printed and online guides.
We're glad to hear that despite this, you're very pleased with your purchase. Thank you for choosing us!
Kind regards,
Midas Beds
Great product
Great product, our new bed is well made in Britain. Really approve the quality of work. Definitely will purchase products again.
8 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your lovely review! We're delighted to hear you're so pleased with your new bed and that you appreciate the quality and craftsmanship.
It means a lot to us that you'd choose to shop with us again, and we really value your support. Thank you for choosing us, and we look forward to serving you in the future!
Kind regards,
Midas Beds
Brilliant firm would recommend great…
Brilliant firm would recommend great delivery and kept in contact
5 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your fantastic review! We're delighted to hear you had such a positive experience and that you were pleased with our delivery service and communication throughout.
Your recommendation means a great deal to us, and we truly appreciate your support. Thank you for choosing us, and we hope to serve you again in the future!
Kind regards,
Midas Beds
Customer service was excellent
I had a couple of questions before placing the order and the team were friendly, quick to respond and helpful throughout.
20 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your wonderful review! We're so pleased to hear that our team was able to answer your questions and that you found them friendly, responsive, and helpful throughout the ordering process.
Providing excellent customer service is something we take great pride in, so your feedback means a lot to us. Thank you for choosing us, and we hope you enjoy your new bed!
Kind regards,
Midas Beds
Great quality product but it arrived…
Great quality product but it arrived with 2 broken feet
18 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your review. We're delighted to hear that you're pleased with the quality of your bed, but we're very sorry that it arrived with two broken feet.
Please email our customer support team at support@midasbeds.co.uk with your order details, and we'll arrange to send replacement feet out to you as quickly as possible.
We apologise for the inconvenience and appreciate you bringing this to our attention. We look forward to resolving this for you promptly.
Kind regards,
Midas Beds
Polite and quick delivery to upstairs…
Polite and quick delivery to upstairs flat
17 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your kind review! We're delighted to hear that our delivery team was polite and provided a quick delivery to your upstairs flat.
We really appreciate your feedback and are pleased we could make the delivery process as smooth as possible. Thank you for choosing us, and we hope to serve you again in the future!
Kind regards,
Midas Beds
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.