I took my phone for an issue with the TrueDepth camera but the screen was fine and working well. When I came to get my phone back the screen was broken (lots of vertical lines on it) and they said... See more
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Repair was suitably priced. I was kept well up to date all through the process - their online tracking portal is very useful. Team is friendly, efficient and the repair was done exactly on time, a... See more
Company replied
Fast Customer Service and use of Guarantee without any Questions. Thanks for rescuing my Phone! Anytime again!
Via the Apple Care website, Microfix was offered me repair of iPhone scree but when I arrived to the shop I clearly asked after 15 minutes waiting it seems that Microfix could not fix the screen for A... See more
Company replied
Company details
- Electronics Repair Shop
- Computer Repair Service
- Computer Service
- Mobile Phone Repair Shop
- Phone Repair Service
Written by the company
MicroFix – Slimmer repareren. Duurzamer IT-beheer. MicroFix is sinds 1991 dé reparatiepartner voor bedrijven, scholen, instellingen en IT-resellers die kiezen voor zekerheid, kwaliteit en duurzaamheid. We repareren laptops, desktops, smartphones, tablets, printers en servers – zowel binnen als buiten garantie – snel, deskundig en merkonafhankelijk. We zijn erkend servicepartner van Apple (Apple Authorized Service Provider), HP, Lenovo, Dell, Asus én Samsung. Of het nu gaat om een garantieclaim of een betaalde reparatie: we maken het je makkelijk. Elke geslaagde reparatie helpt mee aan onze missie: samen tegen e-waste. We verlengen de levensduur van apparaten en voorkomen onnodig elektronisch afval – goed voor jouw organisatie én voor het milieu. Met een hoofdkantoor in Leiden, een landelijke buitendienst en service op locatie (waaronder “klaar terwijl je wacht”-iPhone-reparaties), zorgen we voor gemak en continuïteit. We denken met je mee, regelen alles en nemen het werk uit handen. MicroFix staat voor vakmanschap, ervaring en maatschappelijke verantwoordelijkheid – al ruim 30 jaar.
Contact info
Willem Barentszstraat 21-23, 2315TZ, Leiden, Netherlands
- 071-5682555
- info@microfix.nl
- microfix.nl
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Hasn’t replied to negative reviews
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They were very professional and…
They were very professional and effective. Things were fast and simple. The only problem, and I don't think it is Microfix fault, is the damn price. Anyway, I am happy.
Very professional and fast
Very professional and fast! I got my macbook's battery replaced and I am very pleased.
The service was excellent
The service was excellent. I received updates on my personal account about the repair (and notifications by email) and I paid online for the service. My MacBook Pro had a problem with its battery and it had to be replaiced. It was repaired in 10 days and now it works perfectly. Great job!
I definitely recommend this company for their service!
I decided to go there to leave and pick up my laptop and it was very handy.
Battery replacement
The process to replace my laptop battery is very swift, no obstruction at all.
Service was good with clear…
Service was good with clear communucation and online access to progress.
Suugest to send emails to customers and (also this review request) in English also as well as Dutch. Microfix services a expat community and my Dutch is OK, but easier if in English.
Excellent service
Very professional and helpful staff.
The repair was quick and excellent,
Very happy with their Services!
Top service!!!!
The service Microfix provided was fast and excellent
The service Microfix provided was excellent at every point: setting an appointment, initial consultation, communication about repair progress, return and testing. I dropped my computer off on a Thursday. The estimated time for the service was up to six working days (not including the weekend), but the work was done much sooner. They evaluated the repair needs the day I dropped it off an ordered the parts (I received an update that day). The part was delivered the next day (I received an update that day). They contacted me Monday that the repair was completed and I could pick up the computer. In the three weeks since the repair, my computer is working as it should.
Fast & Excellent Service
I had a great service!
Good service!
Qucik and effective repair
Thank you for quickly replacing the keyboard on my MacBook Air even with the COVID-19 restrictions in place. Everything was very efficient and the staff members I interacted with were helpful and informative.
DONT TRUST THEM
DONT TRUST THEM. I sent my computer to Microfix, they LOST my device, and haven’t compensated me for the loss. It’s been 2 MONTHS and they haven’t solved anything. When I ask, they just say “we are still waiting for a response”. ALL - THE - TIME. It’s the worst service I had in this country.
Be careful!!
Quick repair despite the challenging…
Quick repair despite the challenging circumstances
Good communication
I had a keyboard problem with my 2018…
I had a keyboard problem with my 2018 Macbook Pro. They repaired it quickly but the problem only went away temporarily. Within a few days the same problem returned.
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