The Microbrand Store Reviews 

307
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

You had the item I wanted, The item arrived in perfect condition, the box was not beaten up although that wouldn't be Microbrand's fault if it was. The package arrived as fast as could be expected si... See more

Rated 5 out of 5 stars

Once payment was made online I received automated confirmation and watch was shipped within 48 hours. They sent this watches from Japan and Japan post is swift received watch within 3-4 days. Tracking... See more

Rated 5 out of 5 stars

Draken Kalahari. Amazingly fast delivery from MBS’s Japanese stockpile, even in ithe Coronavirus environment. Watch was perfect. My only complaint is that the watch runs about 22 sec/ day fast - with... See more

Company replied

Rated 5 out of 5 stars

Extremely Pleased: I ordered an Ocean Crawler Core Diver GMT, black and white, with stainless mesh bracelet. It shipped from Osaka, Japan within a few days, but got held up in US Customs (in Kentucky... See more

Company details

  1. Watch Store

Information provided by various external sources

The Microbrand Store™ offers a carefully curated list of high quality microbrand watches for the discerning collector, with discount pricing for some truly great savings. Many of our microbrand watches are limited editions, and are only available in small quantities, featuring high quality components such as Swiss mechanical movements and sapphire glass. Looking for a meteorite dial or a watch from a hot micro-brand that you missed on Kickstarter? You've come to the right place! We offer free shipping on all watch orders. As an authorized dealer for all of the microbrand watches we carry, you get both the manufacturer's warranty (when available) just as if you bought the watch from them, plus in addition, our own supplemental warranty coverage.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

307 reviews

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4.7

All reviews

(307)

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Rated 5 out of 5 stars

Great customer service

I had a great first experience with The Microbrand Store. I purchased a Groupo Gamma Venturo on Dec 18 and it was delivered in time for Christmas. I will definitely be buying another from you in the future!

26 December 2019
Unprompted review
Rated 5 out of 5 stars

The watch is very nice but...

The watch is very nice , but I 'm a little disappointed because I have not realised that the steel bracelet on the picture is an option ... I will had order it if I saw that during the order . It is bad .

14 December 2019
Unprompted review
The Microbrand Store logo

Reply from The Microbrand Store

We're glad you like the watch, and very much appreciate your feedback.

In the first paragraph on the product description page where you ordered this timepiece, we provide a very noticeable link in bold red inviting customers to add the optional bracelet as well. We also state explicitly in the detailed specifications list that the straps provided are just the leather ones. As such, we feel it's already quite clear that the bracelet isn't included with the watch, which is already discounted by $400 USD.

There are pictures on the page of the watch with the leather straps in some and the bracelet in others, so we can understand if you didn't read the product description and just clicked the add to cart link. We don't want any of our customers to be disappointed, especially since we also think this is a very nice watch. If you'd care to order the bracelet on it's own from our web site, we'd be glad to waive the shipping fee for you, so the overall price would be the same as if you purchased them both together. Please feel free to get in touch if you'd like to do that.

Rated 5 out of 5 stars

A Beautiful watch

A Beautiful watch. The article matched the description in every way. Delivery was prompt and trouble free. In my opinion - a simple english language Instruction manual should be included in the box. The box though elegant is likely to become grimy if used as a travel carry case for two watches.
I would have loved to receive one extra set of straps with Buckle in the box ( included in the sale price) as the Watch is not cheap for me.
The handwritten note about zero beat error is a very nice touch.
I look forward to making another purchase through the Microbrand store in future.
best wishes/regards

10 December 2019
Unprompted review
The Microbrand Store logo

Reply from The Microbrand Store

We're very glad you're loving your new timepiece.

One of the reasons we like Gruppo Gamma watches in the store is that most are very well regulated (such as yours with an average dial-up accuracy of 0 seconds per day, and 0.0ms beat error on our timegrapher) and have buttery smooth winding - which is a sign that the movement has likely been taken apart, cleaned and properly lubricated, something not too many microbrands do due to the extra expense.

Rated 5 out of 5 stars

Always a prompt response

Always a prompt response. Good products at value price. Good communications. Will definitely buy from them again...

4 December 2019
Unprompted review

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