Murphy Home Reviews 36,197

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 6,189 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and friendly demeanor, highlighting positive interactions from sales to delivery. The delivery service is consistently described as efficient, punctual, and careful, with many appreciating the assembly of products and removal of old items and packaging. People are also very satisfied with the quality of the products and the overall service provided. However, some customers experienced issues with delivery, including unannounced delays and broken sentimental items during transit. A few people also reported problems with furniture not closing properly, though these issues were promptly resolved by the company.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the efficiency and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency and... See more

Product

Clients share positive opinions on product quality. Many reviewers highlight that products are well-made,... See more

Quality

Reviewers mention positive feedback about quality. Customers are delighted with the quality of the furniture,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sean & Alan arrived bang on time as advised by advance notice text. Makes such a difference from hanging around for people who invariably show up at end of delivery window or late ! Both lads very he... See more

Company replied

Rated 5 out of 5 stars

Rory & Martin delivered my daughter's new double bed & mattress this morning, they were spot on within the times I was given for delivery! They had removed the old bed & mattress & had the new one unp... See more

Company replied

Rated 5 out of 5 stars

We had a really good experience with the sales lady, Caitlin. She was very knowledgeable and assisted us in making the correct decision in buying a bed. We will definitely consider Michael Murphy whe... See more

Company replied

Rated 5 out of 5 stars

Cezery and Richie from Murphy Homes did an amazing job of delivering on time, assembling the bed perfectly. They did all this with enough heads up given over call and messages about their time of arr... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Home Goods Store
  5. Mattress Store
  6. Sofa Store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

36K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent

Friendly, kind, made sure everything was exactly as we wanted. Two very good representatives of your company and a pleasure to meet.

18 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for taking the time and leaving such great feedback for our team Jean! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Huge thanks to Paul and Bernard for…

Huge thanks to Paul and Bernard for their outstanding service reliving our new mattress and also helping me with shifting another. Pleasure to deal with them

7 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review Sarah. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Sean and Alan were great

Sean and Alan were great, fast delivery and very efficient.

14 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review for our team! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Alan H and Shane delivered a 5 star…

Alan H and Shane delivered a 5 star service today delivering and assembling our desk. Lovely guys.

18 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars for our Delivery Team Bridget! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Couldn't have asked for more

From our showroom experience to Alan and Shane assembling our furniture for us on arrival, we couldn't have asked for more. Now to enjoy our new sofas.

18 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review Paul! We are glad to hear that you are so happy with your purchase. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Very efficient and helpful lads in the…

Very efficient and helpful lads in the shop lovely to deal with.Delivery was on time and the lads gave me plenty of warning as to what time they were coming.I couldn't fault them.

18 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving such positive feedback for our team Joseph! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Delivery

Bernard and Paul were brilliant. Bed assembled perfectly and very fast.

18 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars for our team Megan! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great experience all round

Great experience all round, from the sales team to Barry and Arran who delivered and put together our bed quickly and professionally. Lovely bed too. Thank you

15 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is great to hear, thank you for leaving 5 stars for our team Clare! Kind Regards, Murphy Home.

Rated 1 out of 5 stars

The delivery guys unfortunately broke a…

The delivery guys unfortunately broke a very sentimental ornament belonging to my wife and before that belonging to her Grandmother.
The guy apologies, but at the same time said I got a lot of them around my garden, I pointed out this was a gifted to my wife and very sentimental, I did not like his comment.
I hope to receive an apology from the Michael Murphy furniture shop

15 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Hi Franco, we would like to sincerely apologise for the damage caused to your property during delivery. We understand this was not just an item, but something of significant sentimental value and we deeply regret the distress and disappointment this has caused.

We take incidents like this very seriously and in this instance protocol was not followed. This is now being investigated with our Delivery Manager.

Again, we are deeply sorry for the upset this has caused. Thank you for bringing this matter to our attention.

Kind Regards,
Customer Care Team | Murphy Home.

Rated 5 out of 5 stars

Cezary and Richie were fantastic

Cezary and Richie were fantastic, on time, very friendly and helpful and did the job quick and efficiently

15 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great service

Great service, cannot fault Michael Murphy in all my dealings with them.Delivery was very prompt,Paul and Bernard were very professional

30 April 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Tadhg and Rory delivered my console…

Tadhg and Rory delivered my console table this morning and quickly assembled it and put it in place in my hall. They were were courteous, efficient and helpful and I would recommend them.

15 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Jamie and Bernard were on time with…

Jamie and Bernard were on time with delivery, friendly and extremely efficient in their delivery and assembly of the couch. Highly recommend

15 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Louise was fantastic in Newbridge

Louise was fantastic in Newbridge , she was extremely helpful with all our queries and went above and beyond to make sure our orders were correct and what we needed.

15 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! We are happy to hear that you had such a good experience shopping with us and a great service from our Sales Team. We hope to see you again soon. Kind Regards, Murphy Home.

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