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Mia Burton Reviews 

1,497
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 428 reviews, reviewers had a great experience with this company. Customers love the incredible prices on designer sunglasses, frequently finding amazing discounts and authentic products that arrive ahead of schedule. People consistently highlight the secure packaging and efficient delivery service, noting that international orders reach them safely and in perfect condition. However, some people mentioned experiencing frustrating delays with dispatch updates and exceptionally long wait times for their packages to arrive. A few customers also noted receiving damaged boxes or items that unfortunately arrived bent and worn out. Reviewers occasionally pointed out issues with missing tracking details or lack of communication regarding delivery schedules.

What people talk about most

Product

Consumers find product to be positive, highlighting genuine brand-name sunglasses at significantly lower... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are heavily divided on delivery times... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the genuine products,... See more

Price

Customers had great satisfaction with the pricing, frequently highlighting incredible deals and significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a pair of Gucci sunglasses from Mia Burton.I was a little skeptical even though there were so many great reviews. I received my authentic sunglasses (shipped to Canada) in exactly one week... See more

Company replied

Rated 5 out of 5 stars

I ordered the Versace biggie, just as sunglasses, because I needed them polarized and they were on sale in this website. These sunglasses do not come polarized. The shipping was very quick and requir... See more

Company replied

Rated 5 out of 5 stars

I am absolutely pleased by my purchase from Mia Burton! My item arrived very well packed , I paid for express shipping and got my package in the US within a week. I also emailed their customer service... See more

Company replied

Rated 5 out of 5 stars

I'm delighted to have experience swift delivery ahead of targeted delivery window time frame. DHL service man was professional and courteous. Easy to navigate site, that offers a wide variety of brand... See more

Company replied


Company details

  1. Sunglasses Store
  2. also in
  3. Optician

About Mia Burton

Written by the company

SHOP SUNGLASSES
SHOP EYEGLASSES
SHOP ACCESSORIES

Mia Burton is the online boutique for eyewear lovers. Our selection of designer sunglasses, eyeglasses and accessories is curated in Italy and delivered worldwide.

We offer our customers a range of services, including custom prescription lenses, free shipping and returns, multichannel assistance, style advice and buy-now-pay-later plans.


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Payment methods Mia Burton Payment methods
Buy now, pay later Mia Burton Buy now, pay later

Promotions

Written by the company

Free Shipping
We deliver your order worldwide. Custom fees are included in the price.
Free Returns in 60+ countries
Available now on prescription and custom lens orders.
$ 15 Off For Subscribers
Enjoy a welcome coupon code to use on your first order.
Customer Service
We are here to help. Ask us anything with our live chat or by email.

Mia Burton Lens Care

Free 2-year Lens Coverage

Free 2-year Lens Coverage
For a limited time, enjoy free lens warranty with any purchase of custom lenses, including prescription glasses and sunglasses, and plano lenses with coatings.

Contact info

40% OFF LENSES

Shop for your designer pair with custom lenses.

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,497)

555 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price

Great price
Fantastic customer service!

9 June 2026
Mia Burton logo

Reply from Mia Burton

Dear Sue,

Thank you for your kind feedback! We’re really pleased to hear that you were happy with the price and our customer service.

We truly appreciate your support and hope to see you again soon!

Warm regards,

The Mia Burton Team

Rated 5 out of 5 stars

This site and purchase was beyond…

This site and purchase was beyond amazing. I got my dream Prada sunglasses for an amazing price. The company delivered them so quickly and DHL was on time and efficient. The quality and timing was wonderful. Thank you and would highly recommend Mia Burton.

9 June 2026
Mia Burton logo

Reply from Mia Burton

Dear Maria,

Thank you for your review. We’re delighted to hear that your Prada sunglasses arrived quickly and that you had such a positive overall experience.

We truly appreciate your recommendation and hope to welcome you back again soon!

Best wishes,

The Mia Burton Team

Rated 5 out of 5 stars

Very happy with purchase

Very happy with purchase. Took a few weeks to arrive but good price

9 June 2026
Mia Burton logo

Reply from Mia Burton

Dear Jane,

Thank you for your feedback! We’re glad to hear that you are happy with your purchase and that the pricing met your expectations.

We truly appreciate your support and hope to serve you again in the future!

Warm regards,

The Mia Burton Team

Rated 5 out of 5 stars

I appreciate it! 🙏🏼

They had a model i couldn’t find anywhere. Quick shipping. I’m very happy with this purchase.

7 June 2026
Mia Burton logo

Reply from Mia Burton

Dear Marko,

Thank you for your review. We’re really happy to hear that you were able to find the model you were looking for and that you are pleased with your purchase and delivery speed.

We truly appreciate your support and hope to welcome you back again soon!

Regards,

The Mia Burton Team

Rated 5 out of 5 stars

Wonderful experience, Glasses came early and they are…

Glasses came early and they are beautiful!

5 June 2026
Mia Burton logo

Reply from Mia Burton

Dear Customer,

Thank you for your lovely feedback! We’re so happy to hear that your glasses arrived earlier than expected and that you find them beautiful.

We truly appreciate your support and hope you enjoy them!

Warm regards,

The Mia Burton Team

Rated 5 out of 5 stars

All was perfect

All was perfect , thanks

5 June 2026
Mia Burton logo

Reply from Mia Burton

Hello Nicole,

Thank you for your feedback! We’re pleased to hear that everything was perfect and that you had a smooth experience with us.

We really appreciate your support and hope to see you again soon!

Best,

The Mia Burton Team

Rated 5 out of 5 stars

+++ Recommended

Simple, great packaging, safe delivery.
My new official lasses store from now on!

6 June 2026
Mia Burton logo

Reply from Mia Burton

Hi Christian,

Thank you for your great feedback! We’re delighted to hear that you were happy with the packaging, delivery, and overall experience.

We truly appreciate your recommendation and are happy to be your new go-to store!

Regards,

The Mia Burton Team

Rated 5 out of 5 stars

I absolutely loved the price and the…

I absolutely loved the price and the sunglasses were amazing. Shipping was extremely fast. Will definitely buy from Mis Burton again.

6 June 2026
Mia Burton logo

Reply from Mia Burton

Dear Ivan,

Thank you for your feedback! We’re really glad to hear that you loved the sunglasses, the price, and the fast delivery.

We truly appreciate your support and look forward to your next order!

Best,

The Mia Burton Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Happy with product

4 June 2026
Mia Burton logo

Reply from Mia Burton

Hello Birgit,

Thank you for your feedback! We’re happy to hear that you are satisfied with your order and the quick delivery.

We truly appreciate your support and hope to see you again soon!

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Happy Australian customer

Initially, I was a little unsure purchasing all the way from Australia, but when I saw my favourite pair of sunglasses were 40% off I couldn’t say no. Upon purchase I received a tracking number and was able to track them all the way through their journey. 2-3 weeks later, my sunglasses arrived in perfect condition and I’m extremely happy with them. Would definitely purchase from Mis Burton again.

4 June 2026
Mia Burton logo

Reply from Mia Burton

Hello Andrew,

Thank you for sharing your experience! We’re delighted to hear that your order arrived safely in Australia and that you are happy with the sunglasses.

We truly appreciate your trust and look forward to serving you again in the future!

Warm regards,

The Mia Burton Team

Rated 5 out of 5 stars

The customer experience from Claudia

The customer experience from Claudia
Customer Service at Mia Burton, with the assistance and response, and reliable and speedy delivery of the product . Thank you

3 June 2026
Mia Burton logo

Reply from Mia Burton

Dear Greg,

Thank you for your kind words! We’re very happy to hear that you had a positive experience with our customer service and that your order arrived quickly and reliably.

We truly appreciate your support and hope to welcome you back again soon!

Warm regards,

The Mia Burton Team

Rated 5 out of 5 stars

Designer sunglasses at half the airport…

Designer sunglasses at half the airport price! Thought it was too good to be true but they arrived this week and are perfect.

3 June 2026
Mia Burton logo

Reply from Mia Burton

Dear Julie,

Thank you for sharing your experience! We’re delighted to hear that your sunglasses arrived safely and lived up to your expectations.

Thank you for your trust and support!

Best wishes,

The Mia Burton Team

Rated 5 out of 5 stars

great

all service

3 June 2026
Mia Burton logo

Reply from Mia Burton

Dear YZ,

Thank you for your feedback! We’re pleased to know that you were satisfied with the service you received.

Your support is greatly appreciated, and we look forward to assisting you again in the future.

Warm regards,

The Mia Burton Team

Rated 4 out of 5 stars

Delivery on time with excellent…

Delivery on time with excellent packaging !

2 June 2026
Mia Burton logo

Reply from Mia Burton

Hello Emmanuel,

Thank you for sharing your experience with us! We're so glad to hear that your order arrived on time and that you were happy with the packaging.

We hope you enjoy your purchase and look forward to welcoming you back!

Warm regards,

The Mia Burton Team

Rated 5 out of 5 stars

Love!!!

Love my glasses from Mia Burton! Order came surprisingly quickly and packaging was secure.

2 June 2026
Mia Burton logo

Reply from Mia Burton

Hi KA,

Thank you so much for your lovely review! We're thrilled to hear that you love your Mia Burton glasses and that your order arrived quickly and safely.

Your kind words mean a lot to us. We hope you enjoy wearing them!

Regards,

The Mia Burton Team

Rated 5 out of 5 stars

Amazing

Amazing! My glasses were perfect, packaging was great, and got my package super quickly

2 June 2026
Mia Burton logo

Reply from Mia Burton

Dear Julia,

Thank you for your feedback! We’re so happy to hear about your experience with us ☺️

We truly appreciate your support and hope to see you again soon!

Regards,

The Mia Burton Team

Rated 4 out of 5 stars

Excellent Prada Deal

Love the Prada sunglasses and the price was 50% lower than other vendors!!! However, during shipping the box and sunglasses case got crushed!! Therefore, I can’t use the case!😞

1 June 2026
Mia Burton logo

Reply from Mia Burton

Dear Shellie,

Thank you for sharing your experience with us. We’re really glad to hear that you love your Prada sunglasses and that you were happy with the offer.

We’re sorry to hear that the box and case were damaged during shipping. Even if this can occasionally happen in transit, we understand how disappointing it is when the packaging arrives in less than perfect condition.

We truly appreciate your feedback and your trust, and we hope you continue enjoying your sunglasses.

Warm regards,

The Mia Burton Team

Rated 5 out of 5 stars

Coming from Italy? Not a problem. Returns to Italy? Not a problem.

Coming from Italy? Not a problem. Returns to Italy? Not a problem. My first experience was purchasing Persol frames. Great price on a new model so I jumped. When they showed up five days later, I couldn't believe it... all the way from Italy to California. But yes, here they were, in perfect brand new condition well packed for the journey. The bummer was that they didn’t fit me right so I opened the box again and there was a label ready to be applied. I did just that and dropped off the box at a DHL access point close to me. Five days later, I received an email that they had received the frames. Five days after that, I received another email about the refund. One day later, the credit appeared on my card. Perfect all around (except for the frames not fitting) but it certainly was a test of the Mia Burton process and they passed with an A+. I am continuing my search for another set of frames on their website, which is also one if not the best sites to search and view frames. Nicely done all around. Purchase from them with 100% confidence.

20 May 2026
Unprompted review
Mia Burton logo

Reply from Mia Burton

Dear Matt,

Thank you for taking the time to share such a detailed review! We’re really pleased to hear that your first experience with us went smoothly from delivery to return and refund.

It means a lot to know you had a positive impression of both our products and our process, and we’re glad everything was handled efficiently for you.

We look forward to welcoming you back again soon in your search for your next pair of frames!

Best wishes,

The Mia Burton Team

Rated 5 out of 5 stars

Really good customer experience from…

Really good customer experience from start to finish. Sunglasses arrived on time. Would definitely use again, good price and customer service.

1 June 2026
Mia Burton logo

Reply from Mia Burton

Dear Jay,

Thank you for your feedback! We’re very happy to hear that your order arrived on time and that you were satisfied with the overall experience, including both the price and our customer service.

We truly appreciate your trust and hope to see you again soon!

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Great Garrett Leight frames at a great…

Great Garrett Leight frames at a great price

25 May 2026
Mia Burton logo

Reply from Mia Burton

Dear Matt,

Thank you for your feedback! We’re glad to hear that you’re happy with your Garrett Leight frames and the value of your purchase.

We truly appreciate your support and hope to welcome you back again soon!

Warm regards,
The Mia Burton Team

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