The engineer (Mark) arrived on time and performed two boiler services. Both boilers had faults and mark was able to find a solution albeit temporary. Documents were sent by email very quickly along wi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have used this company for the annual service since they installed the boiler many years ago and once when there was a problem. They are reliable and charge a fair price for the work. The fact that t... See more
Company replied
I found MHL on google and found the people really helpful. I was asked to do an online form stating the problem and was called back within 30 mins. Shortly afterwards I was called back again and told... See more
Company replied
Booking an appointment with MHL Services is always easy and the lady at the other end of the phone is helpful and friendly. I had regular updates on the time of arrival even to the last ten minut... See more
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Company details
Written by the company
MHL Ltd provide specialist Gas, Heating, Air Conditioning and Electrical maintenance services throughout the UK. We support both residential and commercial clients, delivering reliable Gas services, Heating system maintenance, Air Conditioning servicing, and Electrical repairs that keep properties safe, compliant and fully operational. Our qualified engineers are experienced in Gas safety inspections, boiler servicing and repairs, commercial and domestic Heating systems, Air Conditioning installation and maintenance, and a full range of Electrical services, including testing, fault-finding and upgrades. Whether it’s planned preventative maintenance or urgent reactive works, we respond quickly and work efficiently to minimise disruption. With a team of over 100 industry professionals, MHL combines technical expertise with clear communication and transparent pricing. We understand how critical Gas, Heating, Air Conditioning and Electrical systems are to homes and businesses, which is why we prioritise safety, compliance and high standards of workmanship on every job. We work closely with property managers, facilities teams, landlords and homeowners across the UK, building long-term relationships based on trust, reliability and performance. At MHL, we are committed to delivering professional Gas, Heating, Air Conditioning and Electrical services you can depend on — every time.
Contact info
United Kingdom
- 0800 061 4567
- info@mhlservices.co.uk
- mhlservices.co.uk
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Lovely engineer who filled me with…
Lovely engineer who filled me with hope. Did a great job advising me and sorting boiler
25 February 2026
Reply from MHL Ltd
Dear Sheila, thank you for your kind review! I will pass your kind words on to our engineer.
Best Regards,
Mollie - MHL
COMMERCIAL HEATER REPAIR
I found MHL on google and found the people really helpful. I was asked to do an online form stating the problem and was called back within 30 mins. Shortly afterwards I was called back again and told an engineer would be with us within 45 minutes. Clearly he was local but still impressive. The only downside is that the part that needs replacing has to be ordered and a repair effected in about two weeks. That being said do have every confidence that this will be adhered to.
18 February 2026
Reply from MHL Ltd
Dear Ruth thank you for your kind review. Unfortunately, the part was on a special order, for which we can only apologise for but was out of our hands. Should we be able to attend sooner we will update you accordingly, thank you. Best regards, MHL
Reply from MHL Ltd
Thank you so much, Graham! Best regards, MHL
Excellent job
Great job on the day - all that was expected/needed and charged as quoted.
Excellent engineer - good communication.
Minor quibble - received emails giving three different arrival times (0755, 1050, 1115). On the day, a 4am emergency meant Adam arrived at 0930 (having sent a helpful message)
12 February 2026
Reply from MHL Ltd
Dear Eric,
Thank you for taking the time to leave us a review. We really appreciate your feedback!
Best Regards,
Sophie - MHL.
Reply from MHL Ltd
Thank you so much, we are very grateful for your review! Best regards, MHL
We had an issue with no hot water…
We had an issue with no hot water through the taps and a full tank of the stuff, was told I needed to replace the tank. After the engineer left I checked the pressure release valve ( after I ChatGPT the issue ) to discover it was limescaled up, cleaning it make thing better so I called a jobbing plumber to replace the PRV valve for £45 Problem solved ! MHL wanted £2700 for a tank replacement
3 February 2026
Unprompted review
Dean came and serviced our boiler
Dean came and serviced our boiler. He was great. He answered alot of my questions and he gave me clear feedback following the service.
Communication from the head office was also good.
2 February 2026
Reply from MHL Ltd
Thank you for your kind words - we will ensure Dean is aware of his good work! Best regards, MHL
right from the start ,talking to one of…
right from the start ,talking to one of the lovley ladies in the office. very quick service, the fitter came out and the boiler was up and running in twenty minuetes
2 February 2026
Reply from MHL Ltd
Dear Michael,
Thank you for taking the time to leave such a lovely review.
Best Wishes,
Mollie - MHL.
MHL have been looking after my gas…
MHL have been looking after my gas boiler on my rental property for several years. They are quick, efficent and helpful, and can issue the landlord's safety certificate.
30 January 2026
Reply from MHL Ltd
Dear Charles, thank you for your positive review. We are happy to hear of this.
Best Wishes,
Mollie - MHL.
Reply from MHL Ltd
Thank you so much, Mr Ashton, it is always a pleasure! Best regards, MHL
Reply from MHL Ltd
Dear Alan, thank you for your review. This is great to hear.
Best Regards,
Mollie - MHL.
Fast Quick and Very Efficient service
Very easy to book, fast, quick and very efficient service. The technician who came was very polite and pleasant and gave feedback throughout his visit.
I would definitely recommend MHL and will use them for other services
27 January 2026
Reply from MHL Ltd
Dear Debroah,
Thank you for your kind feedback. We’re really pleased to hear you found the booking process easy and the service efficient, and that our technician kept you informed throughout the visit. We truly appreciate the recommendation and look forward to helping you again in the future.
Best Reagrds,
Sophie - MHL.
Boiler Service
The engineer (Mark) arrived on time and performed two boiler services. Both boilers had faults and mark was able to find a solution albeit temporary. Documents were sent by email very quickly along with a very reasonable quote to replace the boilers. Overall very pleased with this company and their efficiency.
27 January 2026
Reply from MHL Ltd
Dear Andrew,
Thank you for your kind review. We’re pleased to hear Mark was able to help and that you were happy with the service, communication, and quote provided. We really appreciate your feedback and your support.
Best Regards,
Sophie - MHL.
Reply from MHL Ltd
Dear Gill,
Thank you for your kind words. We look forward to working together in the future!
Best Regards,
Sophie - MHL.
Reply from MHL Ltd
Thank you for taking the time to leave us a review! We really appreciate your feedback.
Best Regards,
Sophie - MHL.
On time and trustworthy
Mark does his work efficiently, communicates well and is always polite. I am pleased to be able to have the same engineer each time.
21 January 2026
Reply from MHL Ltd
Thank you, Claire, we will relay this back to Mark accordingly! Best regards, MHL.
Reply from MHL Ltd
Thank you, Jon! Best regards, MHL.
They come every year
They come every year. Always polite and friendly. Never leave any mess when servicing the boiler
19 January 2026
Reply from MHL Ltd
Dear Mary-Anne, thank you for your positive review. We are very happy to hear of this.
Best Regards,
Mollie - MHL.
Reply from MHL Ltd
Dear Christopher, thank you for leaving such a kind review. We are very happy to hear of your positive experience. Best Regards,
Mollie - MHL.
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