I was delighted with the service at MGM in Perth. We were looking for a company to supply kitchen splashbacks and a new sink & tap. Although we weren’t doing a full kitchen refit we were treated wit... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great value for money, couldn't believe how expensive B&Q were in comparison!!! Delivery brilliant, the guy was very friendly, put everything exactly where I asked. Delivery and driver 10/10 Would def... See more
Company replied
I ordered a Hyundai garden tool from MGM Timber this summer for delivery to the highlands. Price was good, delivery took a few days - not unexpected, we are highlands and islands and I suspect... See more
Company replied
My experience with these guys and Andrew couldn't have went any better. Andrew quickly got back to me with all my enquires. They delivered the wood quickly. I order over the amount I needed and Andre... See more
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Company details
Written by the company
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
Contact info
King James Business Centre, Riverview Business Park Friarton Road , PH2 8DG, Perth, United Kingdom
- 01738 472036
- mgmtimber.co.uk
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 48 hours
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Great comms
Great comms. I was called to arrange delivery very soon after I ordered online - would definitely use again.
22 April 2026
Reply from MGMTimber
Hi Ross,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Edinburgh!
Kindest Regards,
MGM Timber
Very pleased with the service from the guys in the office to delivering
Very pleased with the service I received from MGMTimber first order I got wrong size lol won’t go to waste so ordered the correct size of fence slats speaking to the guy on the phone Steven I think his name was very nice guy and was able to have a wee laugh about it delivery guy was great had a wee blather n laugh with him can’t fault the guys at MGMTimber at all would highly recommend (Sharon)
12 April 2026
Reply from MGMTimber
Hi James,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Kindest Regards
MGM Timber
Easy to order
Easy to order, good aftercare and returns policy. The return wasn't faulty products.
It was me ordering too much
12 April 2026
Reply from MGMTimber
Hi Pete,
Thank you for your lovely review, we are thrilled to hear that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Got a strimmer for a brilliant price
Got a strimmer for a brilliant price, arrived quickly. Got a call a couple of weeks later by a lovely woman to make sure everything had got there ok and we were happy. Amazing customer service and product.
22 April 2026
Reply from MGMTimber
Hi Nicky,
Thank you for your kind words about our products and delivery service. We're glad to hear that everything met your expectations.
Kindest Regards
MGM Timber
Ordered two 8x4 18mm plywood sheets to…
Ordered two 8x4 18mm plywood sheets to build cabinates. The boards that were delivered are so warped that I'll be lucky to get two small doors, the rest is waste.
14 May 2026
Unprompted review
Reply from MGMTimber
Hello,
We are so sorry to hear this and we appreciate you taking the time to provide us with your feedback.
Please may you get in touch with us at web.help@mgmtimber.com and we would love to help resolve this for you.
We hope to hear from you soon.
Kind Regards,
MGM Timber.
Good all round!
Wood was good quality, delivered on time and by a courteous and professional chap.
21 April 2026
Reply from MGMTimber
Hi Vernon,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Kindest regards,
MGM Timber.
Staff very helpful and friendly
Staff very helpful and friendly.
Good products at a good price
12 April 2026
Reply from MGMTimber
Hi Debbie,
Thank you for your kind words about our products and helpful staff, we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Clear website made ordering easy
Clear website made ordering easy. Ready Made Gate was available at good price. Delivery was direct from manufacturer and process was smooth, within advertised lead time and with good communication, including that from the courier.
21 March 2026
Reply from MGMTimber
Hi,
Thank you for your lovely review, we are thrilled to hear that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Great service
Used MGM for a while now, easy to order from their website, great service and keep you up to speed regarding delivery, first class
21 April 2026
Reply from MGMTimber
Hi Roy,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Top service every time I’ve been
11 April 2026
Reply from MGMTimber
Hi Chris,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Hamilton!
Kindest Regards,
MGM Timber
Delivery was quick and by a very…
Delivery was quick and by a very friendly and helpful guy.
7 April 2026
Reply from MGMTimber
Hi James,
Thank you very much for your kind review.
We really appreciate your kind words and your feedback about our lovely delivery driver.
Kindest regards,
MGM Timber.
Friendly and helpful staff hassle free…
Friendly and helpful staff hassle free delivery 10/10
20 April 2026
Reply from MGMTimber
Hi,
Thank you for your kind words about our helpful staff, we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Very professional
Very professional, prompt and friendly service. Good communication for delivery. Good quality materials.
18 April 2026
Reply from MGMTimber
Hi,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Perth!
Kindest Regards,
MGM Timber
Reply from MGMTimber
Hi Arran,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Reply from MGMTimber
Hi,
Thank you so much for your feedback.
I can see your order was delivered within our delivery lead time as advertised on our website, we are so sorry if this was not as quick as you would have hoped.
Kindest Regards,
MGM Timber.
Excellent service and delivery was…
Excellent service and delivery was arranged for sooner than expected. I would highly recommend.
20 April 2026
Reply from MGMTimber
Hi Gillian,
Thank you for your kind words about our service. We're glad to hear that you had an excellent experience with us and we hope to see you again for your future projects!
Kindest Regards
MGM Timber
Always helpful
Always helpful. They even let me borrow a saw and tape measure to cut my wood at my car as I had forgotten mine. Also very good prices.
17 April 2026
Reply from MGMTimber
Hi Keith,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Kindest Regards
MGM Timber
Ordered online
Ordered online, collected boards from helpful warehouse staff. Easy peasy!
8 April 2026
Reply from MGMTimber
Hi Scott,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Kindest Regards
MGM Timber
Great service and carried timber for me…
Great service and carried timber for me would definetly use again
17 April 2026
Reply from MGMTimber
Hi Brian,
Thank you very much for leaving your review! We are always so pleased to hear when our customers have received great service from us.
Kindest Regards,
MGM Timber
Not impressed!
Not impressed!
Literally just finished hanging our new door and shut the door to test and the glass has shattered.
Really hoped for much better quality and won't be back!
17 April 2026
Reply from MGMTimber
Hi Mr Caldwell,
Thank you for your review.
We are very sorry to hear of the issues you have faced with your recent door purchase. We can see that you are in discussions with our customer service team already and we look forward to resolving this with you.
Kindest Regards,
MGM Timber.
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