We purchased a kitchen (as well as a bathroom, flooring, doors and wardrobe doors) from MGM timber St Andrews. The service we received from Abbie and her team was exemplary. They worked well with our... See more
Company replied
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Review summary
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Reviews shaping this summary
Absolutely excellent service. Item delivered as promised and driver places all components in our garden, verified all were correct before leaving. Tracking service for driver’s delivery schedule is gr... See more
Company replied
Excellent. Placed an order online in the evening and received a phone early thr text day advising it was ready for collection. Will definitely use again. Good price for products and staff very frie... See more
Company replied
Prices are pretty good, didn't have to wait long from ordering to delivery, the delivery man was very nice and polite too. I'll be buying again for my next project.
Company replied
Company details
Written by the company
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
Contact info
King James Business Centre, Riverview Business Park Friarton Road , PH2 8DG, Perth, United Kingdom
- 01738 472036
- mgmtimber.co.uk
4.8
Excellent
5K reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Very easy to place the order and the…
Very easy to place the order and the delivery staff were very helpful and understanding. They rang me 25 minutes before they got my home as agreed. This give me enough time to leave work, drive home to receive the delivery. Them ringing me negated the need for me to sit at home all day and saved me a days annual holiday.
31 August 2026
Reply from MGMTimber
Hi Anthony,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
The price was very competitive
The price was very competitive, and the staff were very pleasant and helpful. Also, the location of the depot was ideal for me.
30 August 2026
Reply from MGMTimber
Hi Iain,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Clydebank!
Team MGM Timber
A very customer focused company
Communication about delivery was good and on meeting up with driver we found him to be very pleasant and helpful! Second time we’ve used company and both times have been a splendid and trouble free experience!
10 August 2026
Reply from MGMTimber
Hi Andy,
Thank you for your lovely review, we are thrilled to hear that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Excellent stock and excellent service.
9 September 2026
Reply from MGMTimber
Hi Douglas,
Excellent service is exactly what we're striving for so this is great to hear. Thank you very much for taking the time to leave us your review.
Team MGM Timber
Delivery and product
8 September 2026
Reply from MGMTimber
Hi,
Thank you for your lovely review, we are thrilled to hear that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Quick service and good delivery time
7 September 2026
Reply from MGMTimber
Hi Jessie,
Thank you for your kind words about our service. We're glad to hear that everything met your expectations.
Team MGM Timber
Reply from MGMTimber
Hi Gordon,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Overall great experience
Prices are pretty good, didn't have to wait long from ordering to delivery, the delivery man was very nice and polite too. I'll be buying again for my next project.
6 September 2026
Reply from MGMTimber
Hi David,
Thank you very much for your kind review.
We really appreciate your kind words and your feedback about our lovely delivery driver.
Team MGM Timber.
Reply from MGMTimber
Hi,
Thank you for your kind words about our products and service. We're glad to hear that everything met your expectations.
Team MGM Timber
Lower delivery charge
Overall it was fine but I really need a small number of longer length fence posts but delivery charge is cost restrictive.
25 August 2026
Reply from MGMTimber
Hi Margaret,
Thank you for taking the time to leave us a review, we are so sorry to hear that you are unhappy with our delivery charges.
Team MGM Timber.
Did what they said very good ,prompt…
Did what they said ,prompt delivery,excellent service
3 September 2026
Reply from MGMTimber
Hi Robert,
Thank you for your lovely review, we are thrilled to hear that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Good Experience
Good price, local branch so fast delivery, happy with quality of the wood.
2 September 2026
Reply from MGMTimber
Hi Mike,
Thank you for your kind words about our products and delivery service. We're glad to hear that everything met your expectations.
Team MGM Timber
Great prices and fast delivery
1 September 2026
Reply from MGMTimber
Hi Tony,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Reply from MGMTimber
Hi David,
Thank you very much for leaving your review! We are always so pleased to hear when our customers have received great service from us.
Team MGM Timber
Reply from MGMTimber
Hi May,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Excellent
Excellent. Placed an order online in the evening and received a phone early thr text day advising it was ready for collection. Will definitely use again. Good price for products and staff very friendly and helpful.
20 August 2026
Reply from MGMTimber
Hi Joanne,
Thank you for your kind words about our products and delivery service. We're glad to hear that everything met your expectations.
Team MGM Timber
My online delivery was completed…
My online delivery was completed without a hitch, delivered as requested and all materials were in good condition
22 August 2026
Reply from MGMTimber
Hi,
Thank you for your lovely review, we are thrilled to hear that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
The Good and the Not So
Ordering and receiving information from MGM was good-product a little disappointing didn't really expect a shed to have a hole in one of the back panels. Not MGM but their suppliers fault-perhaps an email that asks if there are any issues would have been good especially since it doesn't cross your door.
21 July 2026
Reply from MGMTimber
Hi Fiona,
We are glad to hear that you enjoyed our service and we are really sorry to hear that our suppliers have let you down with the quality of your shed on this occasion, if you would like to discuss this further please reach out to us at web.help@mgmtimber.com and our customer service team will be happy to help.
Team MGM Timber
Best prices in Ayrshire…
Probably the best prices of all around the area and great help from the delivery drivers, pleasant too. I'll get all the wood from here from now on.
18 August 2026
Reply from MGMTimber
Hi,
Thank you very much for your kind review.
We really appreciate your kind words and your feedback about our lovely delivery driver.
Team MGM Timber.
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