Unresponsive customer service
The company makes quality shoes and I have been a loyal customer for many years. The one star here is for unresponsive customer service. I inquired about a shoe that I had purchased three times already to see if it would be available going forward in the same or in different colors. I reached out four different times over the course of six months to no avail. I have now switched my loyalty to a competitor and will not buy from this company again.






