As a broker I deal with a panel of c200 lenders. After being let down by another lender we approached MFS who were able to exceed all expectations, complete in time and saved the deal. Throughout the... See more
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46 Hertford Street, Mayfair, W1J 7DP, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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I am delighted to share my experience working with Ruby Power, whose service has been nothing short of exceptional. What truly sets Ruby apart is her genuine willingness to go above and beyond.
I would highly recommend Ruby to anyone looking for a reliable, and service-driven mortgage partner. She is a true asset to her team and to anyone fortunate enough to work with her.

Reply from Market Financial Solutions
My experience with Market Financial Solutions (MFS) was extremely stressful from start to finish. I was introduced to them through a broker via Tapton Capital, who I later found out had allegedly left due to similar issues with other clients. The bridge loan I took was, in my opinion, mis-sold to me.
MFS constantly hounded me for information, sending pushy and stressful emails about repayment and my exit strategy, even though I was nowhere near the end of the term. Their communication made me so anxious that I began having panic attacks whenever they contacted me.
When I arranged a new lender to repay MFS, there was a slight delay, and they hit me with very high additional interest charges. They also tried to get me to stay with them even though I informed them I have a broker and have found a a mortgage company. Clearly wanted to keep me on so they could keep charging me high charges.
Despite giving them everything they asked for, they kept requesting more information and claimed their paperwork wasn’t complete — which felt like a tactic to drag things out and slap on more interest charges.
Overall, MFS left me feeling vulnerable and under extreme stress where I was prescribed medication to help with my panic attacks. I would never use them again and would strongly advise others to be cautious
Update: the below response is false, they did email me which basically to sum up the email was, it is what it is and nothing they can do.
Another update:
If hounding customers is “standard protocol in your company then I would definitely advise against using MFS. Even my broker who has dealt with many companies had to speak to them personally about how they approach customers, baring in mind she has dealt with many companies and none have had this approach. My advice, much better companies out there. Avoid MFS

Reply from Market Financial Solutions
I can honestly that my experience with the team has been first class the service , communication and completion was first class,
Anyone dealing with MFS will find them great
Parisa Jack and the Lovely Maria all performed fantastic.. My only advice to anyone dealing with them to show ,make sure all the docs are correct FULL TRANSPARENCY

Reply from Market Financial Solutions
Really great experience. Loulou in the underwriting was extremely helpful at getting the case over the line. Both Michelle and Elliott helped assist with their experience and knowledge of products and criteria.
Thanks for all the help

Reply from Market Financial Solutions
Charlotte Parker, Business Development manager always goes above and beyond. I had some tricky enquires and she took the time to have a team's call to go through them with me. I have known Charlotte for many year's and she really is a true expert in her field and adds such value as always at the end of the phone when we need her. Highly recommend lender.

Reply from Market Financial Solutions
Kayla was great! A lot of delays with the solicitors, but overall MFS pushed the case through (unlike with most lenders). A super complicated financial set up ironed out easily. Would use again 100%

Reply from Market Financial Solutions
I found the people I have dealt with very helpful,,good and timely communication, so happy to work with these people again.
The process took an inordinate amount of time( much if this down to Solicitors), but I feel that the decision making processes needs to be accelerated to match market competitors .
MFS has very attractive rates and products ,,but for many Clients the speed of the process is also an important factor

Reply from Market Financial Solutions
Pleasure working with MFS as always. We had a tough deal, but thanks to the hard work and persistence of Kayla, Ben, Craig, Tamika and Tom Gill, we managed to get it over the line. A great team to work with, and we’ll continue to do so

Reply from Market Financial Solutions
A great experience on a tricky funding request. We all love plain vanilla but know that life sometimes doesn't work like that. Donald & Krystian helped take a really practical approach, looking at all the strengths & challenges of the funding request to get it done. Great work & thank you. a very happy client.

Reply from Market Financial Solutions
Absolute joke of a company. We passed our client to MFS for a bridge loan which was okay. They then said they could turn the bridge into a mortgage. The reason we allowed this to happen was MFS said the bridge can be changed into a mortgage with 4 to 6 weeks. This took forever and they were charging our client fees each month of over GBP2600 for over 6 months. They would constantly request more documents to stall completion resulting in more penalty fees. Our client ended up paying over GBP15,000 in penalty fees. MFS locked us as a broker out and ended up charging our client over GBP12500 on mortgage arrangement fees. We were passed GBP1100 so any brokers take note and avoid this clown company. They make money screwing the client on penalty fees and by shafting brokers on procuration fees. As a broker i would never again put a client or worst enemy to MFS Bridging or Mortgages. Avoid at all costs from an experienced broker. If you are a client stay well away they will cost you thousands to line their own pockets.

Reply from Market Financial Solutions
As a broker I deal with a panel of c200 lenders. After being let down by another lender we approached MFS who were able to exceed all expectations, complete in time and saved the deal. Throughout the process everyone in the team handled the case efficiently and professionally. We'll definitely trust MFS with more of our valued clients. I'd especially like to commend Ben, Maddie & Steven they are a credit to the industry.

Reply from Market Financial Solutions
Nabila and Simon were great from the outset. The deal isn't a straight forward one,with an inexperienced landlord taking on multiple units to rent. Both Simon and nabila worked with me to make the customers vision become a reality. Special mention also goes to Liza who picked up the phone to me out of hours to explain processes and help with the deal also.

Reply from Market Financial Solutions
It was a pleasure dealing with MFS.
Kieron especially made sure my clients needs and complexities were dealt with in a professional manner.

Reply from Market Financial Solutions
I am very impressed with the outstanding service provided by MFS. The team is professional, efficient, and always attentive to the needs of brokers and clients alike. Their clear processes and prompt communication made the entire transaction smooth and stress-free.
While the overall experience with MFS was excellent, I would also like to acknowledge Emily for her helpful and supportive approach, which added great value to the process.
I look forward to working with them again.

Reply from Market Financial Solutions
Zahira & Olivia at MFS provide the most efficient service I’ve experienced! The MFS lending policy is also very creative, tailoring lending solutions to meet clients needs in a challenging BTL world!

Reply from Market Financial Solutions
Our underwater/case manager Nabila Wright provided a swift & attentive 5* service from start to finish leading to a very satisfactory completion for me and my customer. I will be using MFS again 👍🏼

Reply from Market Financial Solutions
This case was a bit complicated in that the buyer was also the freeholder plus a lease extention had to done simultaneously. Valuation report nearly run out due to delay cause by sellers legal team but the case handling team at MFS (Donald Idenedo & Kayla-Jade Ramlal) performed a miracle again and we completed on time

Reply from Market Financial Solutions
I would like to take a moment to acknowledge the excellent support I have been receiving from my relationship manager, Ruby. She have been consistently gone above and beyond in assisting me with my finances, always providing timely advice, clear explanations, and a proactive approach to managing my needs.
I truly appreciate her professionalism, dedication, and the personal attention given to my financial matters. It has made a real difference in my experience with MFS.

Reply from Market Financial Solutions
Very competitve bridging rates - very personalised service

Reply from Market Financial Solutions
Good level of communication which helps with the process

Reply from Market Financial Solutions
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