Metro Travels & Tours Reviews 

Amazing service from start to finish metro organized everything from start to finish everything was perfect would recommend this company

I have used metro travels for many years and have always been given an exceptional service. Bilal has always been honest and given a very good service and his pricing is competitive. He will go out of his way to accommodate your itinerary and travel requests.

Masha Allah great service and price by BILAL at Metro Travels when booking our Umrah package and stopover in Qatar. Bilal was professional, patient, honest and helpful through out the whole process. I would recommend Metro Travel for your travel needs.

Thanks to mariam for her services
She is very kindly and helpful for service provide.
Thanks again
M SHaH

Best service from mr BILAL great person good knowledge find good price I got experience with LASt 18 years give me always good price best travel company in Preston Lancashire because his trying you save my money as much as he can flight ✈️ hotel 🏨 transport and advise 😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀

Mr. Bilal at Metro Travels is a worthy ambassador of his organisation. Professional and excellent customer service with a competitive price. Very knowledgeable too, especially when I was trying to book my ‘Umrah Package’. May Allah bless you for your exceptional service and cherish your business with prosperity. Ameen. Yakub Patel (Itowala).

We have been booking with Metro travels for years now. Even if we look around at other places we still come back to Metro travels. The team always tries to get the best price and best package for us. We recently went for umrah and booked with Metro travels. Everything was taken care for us. If we weren’t happy with a hotel, we told the team and they looked for another one for us. Whilst abroad the team were still
In contact with us asking if everything was as ok. Would definitely use again and recommend to others.

We have been using Bilal at metro travels for many years, every time we use him he goes out of his way to book the right holiday for us. Our recent one was in August for umrah, he kept going back and forth with us to get the right package, he got us excellent hotels and transport was included was a stress free umrah and he also checked in with myself throughout the trip.

Excellent service provided, all members of the group were pleased with the service, i have recommended Metro travels to people and i will continue to use Metro travels for further trips in the future.

All well organised and very helpful after travelling, sorted some issues e.g. hotel, transport and extra luggage queries. Me and my family and friends always use Metro travel.

Thank you 😊.

Top service Bilal spot on ‘as it says on the tin’

We had an exceptional experience with Metro Travel as a family of five. Our 13-night journey to Makkah and Madinah, with a stopover in Dubai, was perfectly organized. The flights, ground transportation, and hotel arrangements were all smooth and stress-free. Each hotel we stayed in was of a high standard—comfortable, clean, and family-friendly. Metro Travel took care of everything, allowing us to focus fully on our spiritual journey. We’re truly grateful for their excellent service and would gladly book with them again.

I always book my holiday packages with Metro Travels because of the exceptional service provided by Bilal. He consistently goes the extra mile to meet our needs, no matter how many times I change my mind or need to explore alternative options. He’s always happy to assist, and his dedication truly makes a difference. A huge thank you for everything you do. I highly recommend Metro Travels for anyone looking for personalised and reliable service.

This is one of the most reliable and trusted Travel Agencies that I have been using since 2005 for my long-haul flights. In March 2025 to Australia. Fairly competitive prices with online alternatives with a degree of flight options, packages, etc., flexibility not available online sources; throw in various countries visa attainability service, I'd say a Very Good all round service

Metro travels Preston excellent customer service from bilal , he sorted my package holiday to dubai out & at my budget, bilal was very patience with me , as I kept changing my mine but finally he sorted all out . His an asset to the company .. amazing customer service , thank you so much .
I can assure you I’d be booking with them again .
I got my e tickets straight away & as soon as I’ve paid in full I’ll get my hotel vouchers too.
Thank you so much bilal metro travels

Alhamdulillah great service provided
Metro Travel provide excellent transfers to and from airport and Makkah-Madeenah. Very comfortable.

Makkah + Madeenah hotels were excellent. Distance from haram was very close.

Makkah breakfast was excellent.

Metro Travel contacted at core times to remind of upcoming travels with hotel confirmation codes close to transfer times.
Also checked up on us during our travel.

Would 100% recommend them and also would book again with them too.

JazakAllah

Bilal booked my family Umrah / Dubai trip for October. Price was very competitive and received a fantastic service from start to finish. Highly recommend.

Amazing holiday alhumdulillah
Got wat was offered and mainly Bilal was keeping in touch with you while you are on holiday keep messaging what need to do places to go
Thanx Bilal Bhai

We had an amazing experience with Metro Travels for our Umrah trip. Everything was perfect – the hotels were comfortable, and the transport was smooth. They made our Umrah trip hassle-free and enjoyable. Highly recommend!

I've been using metro travels for a long time and recently booked another trip with them.

Everything was done smoothly with no hassle which we really appreciated.

My family have been booking flights with Bilal for many years and we have never had any issues. Metro travels is a very honest travel agent who prioritises good customer service.
Last year we were planning on going umrah so we contacted Bilal metro to book our full package.
The experience was brilliant and the hotels were very close to the haram. The transport driver was very good. The checking in at the hotels was very quick. This made the whole trip experience very smooth. I would definitely recommend to use metro travels for Umrah packages and will hopefully be booking again with them soon.