Remarkable service once again. Pontypool depot called me and gave me an expected time. Darren and Charlie turned up at 8pm in the dark to sort out my issue. This is a Welsh Water reoccurring problem a... See more
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Company details
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Whatever your drainage problem, Metro Rod has the solution. With over forty depots nationwide, we are able to tackle your drainage emergency quickly, cleanly and safely, 24 hours a day, 7 days a week.
Contact info
Ashwood Court, SK10 2XF, Macclesfield, United Kingdom
- 0800 66 88 00
- enquiries@metrorod.co.uk
- metrorod.co.uk
No recent history of asking for reviews
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Replied to 95% of negative reviews
Typically replies within 48 hours
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Blocked drain
Very pleasant guys, failed on visit to find problems said they would come back. They returned but after looking under the problem something they would do.
Speedy same day service
Speedy same day service, did a great job,no mess, very sarisfied
Fast response
Fast response
Kind approachable staff
Relentless staff in the best way - fixed the issue despite it not being as easy as first thought
Very efficient and polite young man
Very efficient and polite young man. Went to every effort to find a solution and find it he did. Well done
Very friendly service and a job well…
Very friendly service and a job well done. Highly recommended.
Awesome service from start to finish
Awesome service from start to finish. Darren should have a pay rise!
Very helpful operative explained and…
Very helpful operative explained and sorted the problem and cleaned up afterwards would highly recommend.
Efficient and knowledgeable.
Neil was on time, efficient and knowledgeable. Gave loads of advice on how to prevent this occurring again in the future. Regards to quotes, they were great value when shopping around.
Ethan's heroism. Ethan was friendly, personable and extremely diligent. He unblocked my toilet instantly then double checked by sending a camera down. Ethan was brilliant. Thanks Ethan.
Ethan was friendly, kind and the very model of efficiency and professionalism. He unblocked the toilet instantly and when i told him the property had once been flooded with sewerage he immediately sent a camera down to double check. He came within 4 hours of me reporting the problem to CURO. It was a totaly positive experience. Thanks Ethan.
Fab service
Fab service, out within a few hours of call and got problem sorted within half an hour when arrived
Very responsive & the guys were very…
Very responsive & the guys were very friendly & got job done quickly
First time I've phoned Metro Rod
First time I've phoned Metro Rod, with me in about an hour and fabulous service. Steve who came out to us is superb many thanks. I will recommend you to all my family and friends.
Can’t work at height
They were asked to sort my blocked gutters by housing association. Turned up twice with no appointment fortunately I was home. They aren’t able to ‘work at height’! So we’re unable to unblock drains and gutters as they weren’t able to take them down. So all they can do is jet them. The two guys who came were understandably embarrassed that they couldn’t sort the issue
Excellent service from Metro Rod…
Excellent service from Metro Rod Reading
From the first phone call through to the engineer's visit, the whole process was very smooth and well handled. Sam handled the booking smoothly and William attended, sorting out the problem efficiently and professionally.
Excellent service
Excellent service, fast, reliable and on time with reasonable prices as well. Don’t hesitate, get the guys in that can do the job! Well done MetroRod team! 👏👏👏👏
Came to replace a manhole cover that…
Came to replace a manhole cover that had rusted and had a hole in, called two days before to check if I would be home, I had a wedding to go to so wasn't going to be in, they asked if they could attend without me home and I came home to a sparkly new one and the path was all swept up
From emailing to fixing problem was…
From emailing to fixing problem was just a couple of hours. Very efficient and highly recommended. Engineer was polite and informative. At some point I will get an invoice!
Excellent experience
Had a really excellent experience with metro Rod, right from Daley who was quick & efficient with messages & arranging for our septic tank to emptied. The guy Paul who came to empty it was here when said he would be , doing a swift & efficient job. Would most definatly be recommending Metro Rod .
Great job came out pretty quick 🙂
Efficient and respectful
The workman who attended my problem were on time, respectful and very informative and fixed my problem with no trouble at all and were very efficient. I would definitely recommend.
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