Metro Imaging Reviews 

1,808
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great and quick service. Knowledgeable staff and beautiful prints! Thank you, will always be back!

Rated 5 out of 5 stars

Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive? I am still unable to rate on this occasion (Royal Mail being an unwilli... See more

Company replied

Rated 5 out of 5 stars

We required several prints to complete the finishing touches to our pub and hotel here in London. We are delighted with the quality of the product. The pictures look amazing and really help lift the a... See more

Company replied

Rated 5 out of 5 stars

A run of 180 giclee posters which were safely delivered on time and in perfect condition. It's almost a lost art nowadays but comms with Metro are great. One small niggle - their website-based... See more

Company replied

Company details

  1. Photo Printing Service
  2. Prints and Signs Store

Written by the company

40 years in the photographic industry has taught us that every person who works here is as important as our clients. Our aim is for a flexible workforce with multi-skilled and cross-trained people so that our level of expertise is second to none. We enjoy working in a friendly atmosphere and we want you to feel welcome too. Walk through our doors and you’ll find us a very approachable enthusiastic sort, just take a look at our staff profiles for a sneak peek into who we are and our backgrounds. We know a lot about photography and we take the time to understand your needs and tailor our service to best suit you. This personal approach, means that whatever you throw at us we are confident we can exceed your expectations. Don’t just take our word for it, drop in or give us a call and we’ll be happy to show you what Metro can do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(1,808)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent work

I had just a small job, but it was done to a really high standard and with the same care and attention a big contract would get. The staff are also fantastic - helpful and cheerful.

11 March 2024
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Reply from Metro Imaging

Thank you for your very kind words and five star review, it is greatly appreciated.

Rated 5 out of 5 stars

I've used self-service premier…

I've used self-service premier printing, which I always find to be reliable and quick.

12 March 2024
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Reply from Metro Imaging

Thank you for the positive feedback regarding our online print services, I'll let the team know.

Rated 5 out of 5 stars

Great Printing Company

Great quality, easy to deal with and provides various options

26 February 2024
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Reply from Metro Imaging

Many thanks for the five star review and glad you like our range of services

Rated 3 out of 5 stars

Great speed but compromised quality

The speed and convenience of the service was great but I sent a contrasty file by an artist famous for their contrasty B&W prints and opted of course for the expert service. Somewhere in the process the Metro expert decided that the print was too contrasty and dialed down the contrast. That was a mistake. The print is useable but it is not great.

6 March 2024
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Reply from Metro Imaging

Thank you for the review, it is very much appreciated. We will be in touch to discuss how best we can reset and provide the desired result.

Rated 5 out of 5 stars

Exceptional prints

The quality of the prints were exceptional. Look forward to using Metro Imaging again.

11 February 2024
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Reply from Metro Imaging

Hi, Thank you for the five star review, it is greatly appreciated and let us know if we can be of further service.

Rated 5 out of 5 stars

Very efficient

Very efficient, professional and kind at competitive prices. Warren went above and beyond to help me. Thanks guys, much appreciated.

23 February 2024
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Reply from Metro Imaging

Hi, Many thanks for the positive review of our services and for mentioning Warren and his support.

Rated 5 out of 5 stars

Looks good, no complaints

Prints looks good, delivered within the estimated time frame. No complaints.

16 February 2024
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Reply from Metro Imaging

Thank you for the five star review and glad you like our services.

Rated 5 out of 5 stars

Always great!

14 February 2024
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Reply from Metro Imaging

Thank you! your five star review and positive comment is greatly appreciated.

Rated 5 out of 5 stars

great

Easy, great quality, fast and efficient.

12 February 2024
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Reply from Metro Imaging

Hi thank you for the five star review, it is very much appreciated.

Rated 4 out of 5 stars

How much?

Good and quick service but very expensive.

29 January 2024
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Reply from Metro Imaging

Hi, thank you for the positive feedback. There are a range of services including our online Self Service which is very competitively priced with no sacrifice in quality - please check the website for the full range or contact us vioa email and we can send more info through.

Rated 2 out of 5 stars

Disappointing!

Was really disappointed in the quality of the paper, which easily creased (which is visible inside picture frames), as well as the white borders on all photos which made it impossible to mount some of them properly. Had to redo several photo prints at another company. Also had delays with delivery.

10 January 2024
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Reply from Metro Imaging

Hi, sorry that you had less than perfect service from us. We will email directly so that we can investigate and hopefully address any issues.

Rated 5 out of 5 stars

professional and responsive

professional and responsive service for my pretty poorly reduced negative transfer to digital and back to analogue. Very technically helpful on the phone and prompt service.

16 January 2024
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Reply from Metro Imaging

Glad to hear we could be of help and many thanks for the positive feedback.

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