METALSHOP Reviews 250

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

When you order from a country that they use UPS for delivery, they mention that you should pay extra for the sending. But then they never send a bill with the details to pay... so it is not really po... See more

Company replied

Rated 5 out of 5 stars

A good place with lots of cool stuff, never had any problems when buying from them.

Company replied

Rated 5 out of 5 stars

Everything went so smooth I was at their shop in Prag to try out sizes for new rocks they were so helot full and I finally got a pair ordered everything was so smooth and easy and it came so quick I t... See more

Company replied

Rated 5 out of 5 stars

First time and happiness about my parcel. Definitely I will repurchase in MetalShop again !!! . I highly recommend it . It's super safe and delivery it's fast .

Company replied

Company details

  1. Music Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Men's Clothing Store
  5. Women's Clothing Store

Written by the company

Vi har solgt musikbandtøj i over 15 år. Der er allerede tusindvis af jer, som vi klæder på - metalheads, rockere, punkere og andre, hård musik er også blevet din livsstil. Hver dag udvælger vi de mest interessante stykker til vores hylder og især til dine garderober. Vi forsøger ikke kun at sælge, men også at definere grænserne for metaltrends. Velkommen til METALSHOP.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A good place with lots of cool stuff

A good place with lots of cool stuff, never had any problems when buying from them.

4 March 2026
METALSHOP logo

Reply from METALSHOP

Hello!
Thanks a lot for your feedback 🤘

We're glad your shopping experience was smooth and we hope to see you back at Metalshop again!

Team Metalshop

Rated 5 out of 5 stars

It was fast and easy and Good

It was fast and easy and Good

21 February 2026
METALSHOP logo

Reply from METALSHOP

Hi there,

Thank you so much for your kind words! 😊
We’re glad to hear that your experience was fast and easy.

Have a great day!
Team Metalshop

Rated 2 out of 5 stars

No payment details...

When you order from a country that they use UPS for delivery, they mention that you should pay extra for the sending. But then they never send a bill with the details to pay... so it is not really possible to pay. And then you get a letter of a bailiff, that you haven't paid and now pay double...
Since I haven't asked specifically about this missing bill, I paid. But this is a very rude way of dealing with customers... we will not order ever again here.

16 February 2026
Unprompted review
METALSHOP logo

Reply from METALSHOP

Hi there,

Thank you for your message. We’re sorry to hear about your experience. 😔

Unfortunately, without an order number, we cannot identify the case you mentioned. Also, UPS is not available for shipping to Denmark from our shop.

If this is indeed about an order from us, please feel free to contact us at info@metal-shop.dk
and we’ll be happy to help.

Have a great day!
Team Metalshop

Rated 5 out of 5 stars

LOVE THIS PLACE

Everything went so smooth I was at their shop in Prag to try out sizes for new rocks they were so helot full and I finally got a pair ordered everything was so smooth and easy and it came so quick I think a whole day too early so that was great ❤️❤️❤️

1 September 2025
METALSHOP logo

Reply from METALSHOP

Thanks for being with us! Your satisfaction is our driving force. Enjoy your merch! 🤘
Team Metalshop

Rated 5 out of 5 stars

Great products

Great products, fast shipping easy to follow tracking and great selection

1 September 2025
METALSHOP logo

Reply from METALSHOP

Thanks for the perfect rating! We’re thrilled everything was in order. Rock on! 🤘
Team Metalshop

Rated 5 out of 5 stars

Super shop.

Super shop.
Fast delivery

24 June 2025
METALSHOP logo

Reply from METALSHOP

Tak for anmeldelsen! Vi er glade for, at vi ikke skuffede dig. 🤟 Bliv ved med at rocke! Team Metalshop

Rated 5 out of 5 stars

Fast and good

Really quick delivery and great products

24 February 2025
METALSHOP logo

Reply from METALSHOP

This makes us super happy! Thanks for the amazing feedback. May our products bring you nothing but joy!🤘🏻🖤

Team Metalshop

Rated 5 out of 5 stars

Good quality merchandise

Good quality merchandise. Relatively fast shipping.

26 July 2024
METALSHOP logo

Reply from METALSHOP

Hi,

Thank you so much for your positive feedback! We're delighted to hear that you're satisfied with the quality of our merchandise and the speed of our shipping. Your 5-star rating means a lot to us. We look forward to serving you again soon!

Best, Metalshop

Rated 5 out of 5 stars

good quick service

21 June 2024
METALSHOP logo

Reply from METALSHOP

Hej Torben,

Mange tak for din anmeldelse og de flotte 5 stjerner! Vi er glade for at høre, at du oplevede vores service som god og hurtig.

Din tilfredshed betyder meget for os. - Vi ses forhåbentlig snart på hjemmesiden til flere gode tilbud!

mange hilsner, Metalshop

Rated 5 out of 5 stars

Always good products and delivery!

Always good products and delivery!

22 May 2024
METALSHOP logo

Reply from METALSHOP

Hi,

Thank you so much for the five stars! We truly appreciate your feedback and are thrilled that you enjoy our products :-) We hope to see you again soon!

Have an amazing day!

Best regards, Metal Shop

Rated 5 out of 5 stars

Package was well packed

Package was well packed, the delivery was fast, there wasn't any problem. Thank you

6 March 2024
METALSHOP logo

Reply from METALSHOP

Hi,

Thank you for your wonderful review!

We're thrilled to hear that your package arrived well-packed and swiftly, without any hitches. Your satisfaction is our top priority, and feedback like yours makes all our efforts worthwhile. Looking forward to serving you again soon!

Best, Metal Shop

Rated 1 out of 5 stars

Undelivered jacket

I got myself a jacket, and it’s been 2 months+ and I haven’t got it.
Btw I emailed them and they didn’t even respond.

17 July 2023
Unprompted review
METALSHOP logo

Reply from METALSHOP

Hej,

Jeg er virkelig ked af at høre du ikke har modtaget noget. Det lyder til at der har været en fejl et eller andet sted.

Jeg sætter lige vores email ind så vi er sikker på at du skriver til den rigtige email (info@metal-shop.dk) - for vi skal selvfølglig nok hjælpe dig med at finde ud af hvad der er sket i denne sag.

Ønsker dig en dejlig dag! og ser frem til at høre fra dig,

Mange hilsner, Metal shop

Rated 5 out of 5 stars

Good quality product

Good quality product, fast delivery

2 August 2023
METALSHOP logo

Reply from METALSHOP

Hi,

Thank you for youre feedback!

We are so happy you liked it, and our concept please you as well.

I hope to see you again soon, and you will have a wonderful weekend.

Best regards, Metal Shop

Rated 5 out of 5 stars

First time and happiness about my…

First time and happiness about my parcel. Definitely I will repurchase in MetalShop again !!! . I highly recommend it . It's super safe and delivery it's fast .

2 July 2023
METALSHOP logo

Reply from METALSHOP

Hello

Thank you very much for your feedback! We really appreciate it!

Thank you for your kind words about our products; we really appreciate that to :)

We look forward to seeing you again on our website soon.

Wish you a nice day,

Sincerely, Metalshop

Rated 5 out of 5 stars

Hurtige aflevering

Hurtige aflevering. Top kvalitet

1 June 2023
METALSHOP logo

Reply from METALSHOP

Hej,

Tusinde tak for de fem stjerner, og feedback - vi sætter stor pris på begge dele!

Forhåbentlig ses vi snart inde på hjemmesiden, til endnu en god handel.

Ønsker dig en dejlig dag,

Mange hilsner, Metal shop

Rated 4 out of 5 stars

Decent price and quality

Cheap and relatively fast shipping and the items were decent quality as well

12 April 2023
METALSHOP logo

Reply from METALSHOP

Hello,

Thanks for your feedback, our sincere gratitude goes out to you!

Thank you for sharing this with us. We are thrilled that it was a part of some people's positive experiences.

Hope you have a good weekend and we hope to seeing you soon.

Many greetings. Metalshop

Rated 5 out of 5 stars

Perfect

Perfect! Favorite shop delivering to Denmark as well!

20 March 2023
METALSHOP logo

Reply from METALSHOP

Hej,

Hvor er vi glad for at høre at vi er en af dine favoritter! - og mange tak for de fem stjerner, vi sætter stor pris på dem :D

Vi håber at se dig snart igen på vores webshop.

Ønsker dig en dejlig påske.

Mange hilsner, Metalshop

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look