When you order from a country that they use UPS for delivery, they mention that you should pay extra for the sending. But then they never send a bill with the details to pay... so it is not really po... See more
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A good place with lots of cool stuff, never had any problems when buying from them.
Company replied
Everything went so smooth I was at their shop in Prag to try out sizes for new rocks they were so helot full and I finally got a pair ordered everything was so smooth and easy and it came so quick I t... See more
Company replied
First time and happiness about my parcel. Definitely I will repurchase in MetalShop again !!! . I highly recommend it . It's super safe and delivery it's fast .
Company replied
Company details
Written by the company
Vi har solgt musikbandtøj i over 15 år. Der er allerede tusindvis af jer, som vi klæder på - metalheads, rockere, punkere og andre, hård musik er også blevet din livsstil. Hver dag udvælger vi de mest interessante stykker til vores hylder og især til dine garderober. Vi forsøger ikke kun at sælge, men også at definere grænserne for metaltrends. Velkommen til METALSHOP.
Contact info
Bystřice 174, 73995, Bystřice, Czech Republic
- info@metal-shop.dk
- metal-shop.dk
4.5
Excellent
250 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A good place with lots of cool stuff
A good place with lots of cool stuff, never had any problems when buying from them.
4 March 2026
Reply from METALSHOP
Hello!
Thanks a lot for your feedback 🤘
We're glad your shopping experience was smooth and we hope to see you back at Metalshop again!
Team Metalshop
Reply from METALSHOP
Hi there,
Thank you so much for your kind words! 😊
We’re glad to hear that your experience was fast and easy.
Have a great day!
Team Metalshop
No payment details...
When you order from a country that they use UPS for delivery, they mention that you should pay extra for the sending. But then they never send a bill with the details to pay... so it is not really possible to pay. And then you get a letter of a bailiff, that you haven't paid and now pay double...
Since I haven't asked specifically about this missing bill, I paid. But this is a very rude way of dealing with customers... we will not order ever again here.
16 February 2026
Unprompted review
Reply from METALSHOP
Hi there,
Thank you for your message. We’re sorry to hear about your experience. 😔
Unfortunately, without an order number, we cannot identify the case you mentioned. Also, UPS is not available for shipping to Denmark from our shop.
If this is indeed about an order from us, please feel free to contact us at info@metal-shop.dk
and we’ll be happy to help.
Have a great day!
Team Metalshop
Everything went perfect!
23 September 2025
Reply from METALSHOP
Vielen Dank für dein Feedback! Möge unser Merch dir Freude bereiten und die Musik immer bei dir sein! 🎶🤟
LOVE THIS PLACE
Everything went so smooth I was at their shop in Prag to try out sizes for new rocks they were so helot full and I finally got a pair ordered everything was so smooth and easy and it came so quick I think a whole day too early so that was great ❤️❤️❤️
1 September 2025
Reply from METALSHOP
Thanks for being with us! Your satisfaction is our driving force. Enjoy your merch! 🤘
Team Metalshop
Great products
Great products, fast shipping easy to follow tracking and great selection
1 September 2025
Reply from METALSHOP
Thanks for the perfect rating! We’re thrilled everything was in order. Rock on! 🤘
Team Metalshop
Reply from METALSHOP
Tak for anmeldelsen! Vi er glade for, at vi ikke skuffede dig. 🤟 Bliv ved med at rocke! Team Metalshop
Always best quality products,very fast…
Always best quality products,very fast delivery and a big catalog of different brands, types and products to choose from
28 May 2025
Reply from METALSHOP
Metal fans som dig giver os formål! Tak for anmeldelsen. Nyd dit merchandise! 🔥 Team Metalshop
Fast and reliable delivery
6 April 2025
Reply from METALSHOP
Thanks for the five stars! We’re happy you’re satisfied. Enjoy your new gear! 🔥
Team Metalshop
Reply from METALSHOP
This makes us super happy! Thanks for the amazing feedback. May our products bring you nothing but joy!🤘🏻🖤
Team Metalshop
Reply from METALSHOP
Hi,
Thank you so much for your positive feedback! We're delighted to hear that you're satisfied with the quality of our merchandise and the speed of our shipping. Your 5-star rating means a lot to us. We look forward to serving you again soon!
Best, Metalshop
good quick service
21 June 2024
Reply from METALSHOP
Hej Torben,
Mange tak for din anmeldelse og de flotte 5 stjerner! Vi er glade for at høre, at du oplevede vores service som god og hurtig.
Din tilfredshed betyder meget for os. - Vi ses forhåbentlig snart på hjemmesiden til flere gode tilbud!
mange hilsner, Metalshop
Reply from METALSHOP
Hi,
Thank you so much for the five stars! We truly appreciate your feedback and are thrilled that you enjoy our products :-) We hope to see you again soon!
Have an amazing day!
Best regards, Metal Shop
Package was well packed
Package was well packed, the delivery was fast, there wasn't any problem. Thank you
6 March 2024
Reply from METALSHOP
Hi,
Thank you for your wonderful review!
We're thrilled to hear that your package arrived well-packed and swiftly, without any hitches. Your satisfaction is our top priority, and feedback like yours makes all our efforts worthwhile. Looking forward to serving you again soon!
Best, Metal Shop
Undelivered jacket
I got myself a jacket, and it’s been 2 months+ and I haven’t got it.
Btw I emailed them and they didn’t even respond.
17 July 2023
Unprompted review
Reply from METALSHOP
Hej,
Jeg er virkelig ked af at høre du ikke har modtaget noget. Det lyder til at der har været en fejl et eller andet sted.
Jeg sætter lige vores email ind så vi er sikker på at du skriver til den rigtige email (info@metal-shop.dk) - for vi skal selvfølglig nok hjælpe dig med at finde ud af hvad der er sket i denne sag.
Ønsker dig en dejlig dag! og ser frem til at høre fra dig,
Mange hilsner, Metal shop
Reply from METALSHOP
Hi,
Thank you for youre feedback!
We are so happy you liked it, and our concept please you as well.
I hope to see you again soon, and you will have a wonderful weekend.
Best regards, Metal Shop
First time and happiness about my…
First time and happiness about my parcel. Definitely I will repurchase in MetalShop again !!! . I highly recommend it . It's super safe and delivery it's fast .
2 July 2023
Reply from METALSHOP
Hello
Thank you very much for your feedback! We really appreciate it!
Thank you for your kind words about our products; we really appreciate that to :)
We look forward to seeing you again on our website soon.
Wish you a nice day,
Sincerely, Metalshop
Reply from METALSHOP
Hej,
Tusinde tak for de fem stjerner, og feedback - vi sætter stor pris på begge dele!
Forhåbentlig ses vi snart inde på hjemmesiden, til endnu en god handel.
Ønsker dig en dejlig dag,
Mange hilsner, Metal shop
Decent price and quality
Cheap and relatively fast shipping and the items were decent quality as well
12 April 2023
Reply from METALSHOP
Hello,
Thanks for your feedback, our sincere gratitude goes out to you!
Thank you for sharing this with us. We are thrilled that it was a part of some people's positive experiences.
Hope you have a good weekend and we hope to seeing you soon.
Many greetings. Metalshop
Reply from METALSHOP
Hej,
Hvor er vi glad for at høre at vi er en af dine favoritter! - og mange tak for de fem stjerner, vi sætter stor pris på dem :D
Vi håber at se dig snart igen på vores webshop.
Ønsker dig en dejlig påske.
Mange hilsner, Metalshop
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