Metagenics UK Reviews 

10,987
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,217 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that items arrive very quickly and that the supplements are exceptionally well packaged and effective for their daily wellness needs. People also deeply appreciate the knowledgeable and helpful staff members who make the overall ordering process completely smooth and stress-free. Some reviewers were not happy with subscription management, noting that orders process automatically without advance notice or that avoiding repeat orders can be quite difficult. A few other consumers also mentioned experiencing unexpected delivery delays or postal service issues that temporarily disrupted their regular supplement routine.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the supplements are very effective, easy... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting prompt arrivals and... See more

Service

Users describe positive interactions with service, highlighting efficient, prompt, and reliable experiences.... See more

Quality

Consumers find quality to be very high, consistently reporting satisfaction with the range of reliable... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top notch! Always a good experience with Metagenics. Great customer service if you need it, easy to navigate website. Clear pricing structure and great products! Delivery is always prompt and produ... See more

Company replied

Rated 5 out of 5 stars

Easy to use website. Prompt next day delivery. Easy to swallow tablets with no strong after taste. Too early to comment on quality of product, vitamins can take up to three months to start getting f... See more

Company replied

Rated 5 out of 5 stars

I'm on a regular subscription for collagen. This brand was recommended to me by someone still playing tennis into their 80's! Hopefully it will also keep me active with my arthritic joints. The good... See more

Company replied

Rated 5 out of 5 stars

Have been ordering the children’s fish oil supplements (the ‘orange splats’) for the past eighteen months, always arrive quickly and never any problems. They definitely seem to help my offspring come... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

Metagenics UK is part of the Metagenics Global family, which has been advancing evidence-based nutritional solutions for over 40 years. We deliver practitioner-grade supplements, grounded in rigorous scientific research, to support both healthcare professionals and consumers achieve optimal wellness.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.7

All reviews

(10,987)

1,138 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good quality supplements and…

Very good quality supplements and reasonable prices, delivery was very very prompt, ordered on Friday and they arrived next day.

17 July 2026
Metagenics UK logo

Reply from Metagenics UK

Thank you for sharing your experience, Edward!

We're delighted to hear that you're pleased with the quality of our supplements and that you find them to be good value.

It's especially great to know that your order arrived so quickly after being placed. We know how important reliable and prompt delivery is, and we're pleased that your experience reflected the level of service we aim to provide.

Thank you for taking the time to leave us your feedback. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.

Kind regards,

Ann
Metagenics UK

Rated 5 out of 5 stars

Mega mag perimeno

I find the megamag perimeno powder helping me a lot with my symptoms and with my sleep.

16 July 2026
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Reply from Metagenics UK

Thank you for sharing your experience, Luisa!

We're delighted to hear that MegaMag Perimeno has been helping you with your symptoms and supporting a better night's sleep.

It's always rewarding to know that our products are making a positive difference in our customers' daily lives. Thank you for taking the time to share your feedback with us.

If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.

Kind regards,

Ann
Metagenics UK

Rated 5 out of 5 stars

Very good products and efficient…

Very good products and efficient delivery

15 June 2026
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Reply from Metagenics UK

It's lovely to hear about your positive experience!

Thank you for taking the time to leave us a review. We're delighted to hear that you're pleased with both the quality of our products and the efficiency of our delivery service.

Providing high-quality products alongside a smooth and reliable customer experience is always our goal, so your kind feedback is greatly appreciated.

Thank you again for your support. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.

Kind regards,

Ann
Metagenics UK

Rated 5 out of 5 stars

Never disappointed

The service is always very prompt and the products are great quality

3 July 2026
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Reply from Metagenics UK

It's lovely to hear about your positive experience, Kay!

We're delighted to hear that you've consistently been pleased with both our prompt service and the quality of our products.

Providing a reliable experience and maintaining high standards are priorities for us, so it's especially rewarding to know we've continued to meet your expectations. Your trust and loyalty mean a great deal to our team.

Thank you again for your kind feedback. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.

Kind regards,

Ann
Metagenics UK

Rated 5 out of 5 stars

Telephone service quick friendly and…

Telephone service quick friendly and efficient
Quick delivery too thankyou

15 July 2026
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Reply from Metagenics UK

Thank you for your kind review, Jane!.
We’re delighted to hear that you found our telephone service quick, friendly and efficient. Providing helpful support is something our team takes great pride in.

We’re also pleased that your order arrived promptly. Delivering a smooth and reliable experience from start to finish is always our goal, so your kind words are very much appreciated.

Thank you again for your trust and support. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We’re always happy to help.

Kind regards,

Ann
Metagenics UK

Rated 5 out of 5 stars

just great service

just great service, on time, no hassel with the post you know what you are getting using Metagenics.

15 July 2026
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Reply from Metagenics UK

It’s wonderful to read such positive feedback, Sarah!

Thank you for taking the time to share your experience. We’re delighted to hear that you continue to receive great service and that your orders arrive on time without any hassle.

Providing a reliable and consistent experience is very important to us, so it’s especially rewarding to know that you feel confident in what you’re getting when you choose Metagenics. Your trust and support mean a great deal to our team.

Thank you again for your kind words. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We’re always happy to help.

Kind regards,

Ann
Metagenics UK

Rated 5 out of 5 stars

Fast and reliable

Fast, reliable service. Good products, helpful info on the website. Good deals atm

9 July 2026
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Reply from Metagenics UK

It’s wonderful to read such positive feedback, Julie!

Thank you for taking the time to share your experience with us. We’re delighted to hear that you found our service fast and reliable, and that our website provided helpful information to support your choices.

It’s also great to know that you’re enjoying our products and taking advantage of our current offers. We always strive to provide both quality products and a positive customer experience, so your kind words mean a lot to our team.

Thank you again for your trust and support. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We’re always happy to help.

Kind regards,

Ann
Metagenics UK

Rated 5 out of 5 stars

Good product

Easy site to navigate, straight to what I wanted to purchase!
Very good product, keeps us well!
Just take one a day, job done!
Keep on doing what you do!

15 July 2026
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Reply from Metagenics UK

It’s wonderful to read such positive feedback, Evelyn!

Thank you for taking the time to share your experience. We're delighted to hear that you found our website easy to navigate and that you were able to quickly find what you were looking for.

We’re also thrilled to know that you're so pleased with your product and that it has become such a simple part of your daily routine. Hearing that it helps keep you feeling well is exactly the kind of feedback we love to receive.

Your encouragement means a great deal to our team. Thank you for your trust and support, and for motivating us to keep doing what we do!

Should you ever have any questions, please don’t hesitate to contact us at orders@metagenics.co.uk. We’re always happy to help.

Kind regards,

Ann
Metagenics UK

Rated 5 out of 5 stars

Good quality product

Good quality product . Quick delivery..
Thank you

13 July 2026
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Reply from Metagenics UK

Such kind words, Alison — thank you very much!

We’re delighted to hear that you are happy with the product quality as well as the quick delivery. Providing reliable products alongside efficient service is exactly what we aim for every day.

Your feedback truly means a lot to us and encourages us to keep up this standard. Should you ever have any questions, feel free to contact us at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Easy to order and quick to get delivery

Easy to order and quick to get delivery

15 June 2026
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Reply from Metagenics UK

Great to read your feedback!

We’re delighted to hear that you found the ordering process easy and that your delivery arrived quickly. These are exactly the standards we strive for every day to make your experience as smooth as possible.

Thank you for your trust — and please remember our team is always available if you have any questions at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

I like Metagenics Magnesium Glycinate

I like Metagenics Magnesium Glycinate. I have a subscription and it arrived on time. I take two a5 bedtim3 for better sleep.

13 July 2026
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Reply from Metagenics UK

It’s wonderful to read such positive feedback, Flow!

Thank you for sharing how Magnesium Glycinate fits into your daily routine — it’s great to see it has found its place in your evening habits. We also truly appreciate your trust in our subscription service and that your delivery arrived on time.

Feedback like yours really motivates us to keep delivering consistent quality and service. If you ever have any questions, please feel free to reach out at orders@metagenics.co.uk — we’re always happy to help.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Great

Great, thanks for a quick order, good delivery time 👍

12 June 2026
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Reply from Metagenics UK

What a lovely message to receive, Dan!

Thank you for your positive feedback on the quick order processing and delivery time. We strive to ensure everything runs smoothly and efficiently, so it’s great to hear this was your experience.

Your feedback truly motivates us to keep delivering this level of service. If you ever have any questions in the future, please don’t hesitate to reach out via orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Great service and superb genuine

Great service and superb genuine , quality supplements

10 July 2026
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Reply from Metagenics UK

A lovely confirmation to read, Lyndsey — thank you so much for your kind words!

We’re delighted to hear that you value both our service and the quality and authenticity of our supplements. Reliability and transparency are very important to us, so it’s great to know this is reflected in your experience.

Thank you for taking the time to share your feedback — it truly means a lot. If you ever have any questions or would like advice, please feel free to contact us at orders@metagenics.co.uk, we’ll be happy to assist.

Warm regards,

Ann– Metagenics UK

Rated 4 out of 5 stars

The deals from the company help me with…

The deals from the company help me with getting a great price and the vitamins work very well

12 June 2026
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Reply from Metagenics UK

It’s a pleasure to read your feedback, Saki — thank you for sharing it with us!

We’re delighted to hear that our offers help you access our products at a great price. It’s equally nice to know that the vitamins are meeting your expectations and fitting well into your routine.

We remain committed to combining quality with accessibility so you can continue to rely on us.

If you ever have any questions or would like guidance, feel free to reach out at orders@metagenics.co.uk — we’ll be happy to help.

Ann – Metagenics UK

Rated 5 out of 5 stars

Everything is 100% from Metagenics

Everything is 100% from Metagenics. Great products, great customer service and fast delivery!

10 July 2026
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Reply from Metagenics UK

Wow Robert, such strong and complete feedback — thank you very much for sharing!

It’s fantastic to hear that you’re happy with the full experience: our products, customer service, and fast delivery. Making sure everything works seamlessly together is exactly what we strive for every day.

Your enthusiasm and trust mean a great deal to us — thank you for taking the time to share this. If you ever have any questions or would like personalised advice, please don’t hesitate to contact us at orders@metagenics.co.uk. We’re always here to help.

Warm regards,

Ann – Metagenics UK

Rated 5 out of 5 stars

Products good

Products good
Service exceptional (always)

10 July 2026
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Reply from Metagenics UK

Thank you for your kind words, Christine!

It’s wonderful to hear such a great combination: strong satisfaction with our products and service that you consistently describe as exceptional. Delivering that level of reliability and consistency is exactly what we strive for every day, so your feedback truly means a lot.

We also sincerely appreciate your continued trust — it makes all the difference. If you ever have any questions or need assistance, our team is always available at orders@metagenics.co.uk.

Warm regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Excellent service and Products.

Excellent service and Products.

12 June 2026
Metagenics UK logo

Reply from Metagenics UK

It’s a pleasure to read your feedback, Imran — thank you very much for sharing!

We’re delighted to hear that both our service and our products meet your expectations. Providing a smooth, reliable and positive experience is exactly what we aim for every day.

Your feedback truly means a lot to us and motivates us to keep delivering at this level. If you ever have any questions or need support, feel free to contact us at orders@metagenics.co.uk — we’re always happy to help.

Warm regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Extremely helpful friendly and efficient service

Extremely helpful friendly and understanding person who took my phonecall. I explained my circumstances as a pensioner with poor health and the recommendations made by my chiropractor. Sharon immediately accessed the chiropractor's details and took the order for the two lots of capsules, set up a £10 off new order and a practitioner / patient discount. I had immediate email confirmation, prompt 1st class post dispatch and several emails at every stage of the process up to delivery. The items were securely packaged. If I have one small criticism it is that there could perhaps have been fewer emails!

9 July 2026
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Reply from Metagenics UK

Wow, such a warm and detailed piece of feedback — thank you very much for sharing this!

We’re truly pleased to hear about your positive experience with Sharon. It’s great to know she was able to assist you efficiently, take care of everything smoothly, and that the delivery and follow-up met your expectations. Your mention of the careful packaging and clear communication means a lot to us as well.

We also appreciate your constructive remark regarding the number of emails — thank you for pointing that out. We continuously aim to find the right balance so our communication remains clear while staying comfortable for our customers.

Thank you again for your trust and for taking the time to describe your experience in such detail. If you ever need assistance or have any questions, please don’t hesitate to contact us at orders@metagenics.co.uk — we’re always happy to help.

Warm regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Great offers and updated swift delivery

Great offers and updated swift delivery

8 July 2026
Metagenics UK logo

Reply from Metagenics UK

A big smile reading your message — thank you so much, Angela!

It’s great to hear that you’re pleased with both our offers and the fast, well-tracked delivery. We always aim to make the experience as smooth and clear as possible, so it’s lovely to know this is coming through.

Thank you for taking a moment to share your feedback — it really means a lot to us. If you ever have any questions, our team is always here for you at orders@metagenics.co.uk.

Warm regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

All good

On, on spec, per quote

8 July 2026
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Reply from Metagenics UK

Thank you for your feedback, Margarethe — short and to the point, we appreciate that!

It’s great to hear that everything was delivered as expected and in line with the agreed specifications. Reliability and accuracy are very important to us, so we’re pleased that this was your experience.

If you ever need any assistance or have questions in the future, feel free to reach out at orders@metagenics.co.uk — we’ll be happy to help.

Warm regards,

Ann– Metagenics UK

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