Too long waiting hours min 45 mins
15 April 2026
Unprompted review
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Company details
Written by the company
Our mission is simple: make living healthy easier than living unhealthy. We do this by empowering people to fix their own health with our metabolism-first approach and unified ecosystem, including doctor-formulated supplements, exercise programs, and personal 1:1 coaching.
Contact info
United States
- 888-824-8826
- hello@metabolic.com
- metabolic.com
2.9
Average
5 reviews
Hasn’t replied to negative reviews
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Sent and charged for supplements not ordered
This company makes it very hard to cancel your subscription- 4 tries and countless codes sent to "confirm" I was me after already being logged in with my password and they finally let me cancel the subscription for the protein powder I signed up for. I NEVER signed up for the supplements that started sending and billing for the 2nd month into the subscription. I've had to email them as there is no way to start a return on their website. I doubt it will go smoothly and will likely have to contact my credit card to challenge it. They also started sending really dramatic emails about RFK, conspiracy theory type stuff.. I'd avoid at all costs and regret getting involved with this company
22 April 2025
Unprompted review
Reply from Metabolic
Thank you so much for providing this feedback to us! I have escalated the issues with logging into your account to our tech team so we can provide an easier experience to our customers in the future.
Our team would be happy to process a return and refund for you if your order is within 30 days. Please reach out to support at hello@metabolic.com or 888-824-8826 for assistance!
Very convenient.
27 October 2024
Unprompted review
Reply from Metabolic
We're glad to hear you love the convenience of our products!
Smells awful.
28 October 2024
Unprompted review
Reply from Metabolic
While we're grateful for the positive star rating, it seems like your experience was subpar. If you're unhappy with one of our products, please reach out to customer support at 888-824-8826 or at hello@metabolic.com and our team would be happy to assist you!
Did nothing for figure.
19 October 2024
Unprompted review
Reply from Metabolic
Thank you for the high star rating, but it sounds like you might be unhappy with your experience. We would love to hear more about your issue and help you resolve it. Please reach out to support at 888-824-8826 or at hello@metabolic.com and our team would be happy to assist you!
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