MessyWeekend Reviews 3,005

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and appealing design of the products, particularly the sunglasses and glasses. Many appreciate the stylish appearance and comfortable fit, often highlighting the durability and overall excellent craftsmanship. The purchasing process is frequently described as simple and straightforward, with many consumers returning for multiple items. However, some people were dissatisfied with the delivery service and order fulfillment. Several customers reported significant delays in receiving their orders, even when paying for express shipping. Issues included packages being stuck in transit, incorrect items being sent, or orders not arriving at all. Some reviewers also noted slow or unhelpful responses from customer service regarding these delivery problems, leading to frustration and difficulties with refunds or exchanges.

What people talk about most

Product

Consumers generally express satisfaction with the product quality and design. Many reviewers praise the... See more

Delivery service

Clients share ambiguous opinions on delivery service. While some customers praise quick delivery, with orders... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the sunglasses and... See more

Order

Customers consistently note ambiguous experiences with order. While some consumers report easy ordering and... See more

Customer service

Users describe ambiguous interactions with customer service. While some customers praise the support as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very quick delivery, the glasses are really good quality! Love the cool design & how sturdy they feel!

Rated 5 out of 5 stars

I had an issue with my sunglasses being stuck in U.S. customs for quite a while, but the team at MessyWeekend was incredibly helpful and kind throughout the entire process. They kept me updated and ma... See more

Rated 5 out of 5 stars

Our favourite sunglasses! Good quality and good design. Ordered already second time because sadly I lost my best sunglasses this summer - luckily you still had the ones I bought 2 year ago :) and also... See more

Rated 5 out of 5 stars

Amazing customer service; very helpful and polite when I was looking for a sunglass model that was out of stock; they could help me to locate a pair. Yey! And brilliant products. Shipping was very fa... See more


Company details

  1. Sunglasses Store

Written by the company

MESSYWEEKEND is a Copenhagen-based brand, offering stylish sunglasses inspired by the latest fashion trends and aimed to suit a young, active lifestyle – all at a fair price point.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 3 out of 5 stars

Disappointed

I really like the design, but I expected more quality of the frame. Glasses are ok. I will not buy glasses online again.

14 June 2024
Unprompted review
Rated 4 out of 5 stars

First of all the sunglasses are amazing…

First of all the sunglasses are amazing 🤩 fit great…look great… really well made… purchased some from them before and will again. The only downside is that they took nearly 2 weeks for delivery …. and would have liked them sooner … but so glad to have them now ⭐️⭐️⭐️⭐️⭐️

20 June 2024
Unprompted review
Rated 4 out of 5 stars

Nice glasses and good costumer service

Shipping was in time and the glasses are looking really good. No complaints here. But the frame had to be adjusted, which I didn‘t expect from a new product. Reached out to the costumer service, got a quick and helpful answer. All in all I‘d recommend buying sun glasses there and I‘d also buy there again.

14 June 2024
Unprompted review
Rated 4 out of 5 stars

Great Glasses

Finally received my order following a shaky start, with lessons learnt around communication. I must say they look great, with me receiving lots of attention on my commute!
Attentive customer service with the offer of a discount on another pair (which I will take up-thank you Katrine).

17 June 2024
Unprompted review
Rated 4 out of 5 stars

Delighted with my new sunnies

Delighted with my new sunnies and hoping for some sunshine here in the UK to be able to enjoy them. One star deducted for the delay in receiving the order (13 days) but customer support were very helpful in explaining that there had been a delay / backlog at customs.

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Easy to order online and delivery was…

Easy to order online and delivery was very prompt. I absolutely love, love, love my new sunglasses. Great style and high quality materials used. The lenses are especially good and allow for clear vision in a well made frame. I’m particular about my shades and finding a website that mixes design with quality and at competitive, affordable price is a winner. I’ve got my eyes on a different style. I like a few pairs to go with different looks.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Great buying experience

Great buying experience. I got my glasses very quickly bit I have to return it because it is to big for my face.
This is third time I am buying from MM and every time it was a great pleasure,

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Bought 2 pairs

Bought 2 pairs - great value, didn’t take an age to get here - now just hoping the sun comes out 😎😎😋☀️☀️

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, quick delivery to London, friendly customer service. Also, product was great, useful and light for daily use…

3 June 2024
Unprompted review

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