merlinminivacuumcleaner.com Reviews 94

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Had my Merlin vac for a few days now . Purchased at the caravan show NEC .It is so easy to use , lightweight ( I have a bad back and can’t lift anything too heavy ) and best of all the pick up is exc... See more

Company replied

Rated 5 out of 5 stars

Really impressed with the Merlin Mini Vacuum. I mainly bought it for carpets and it’s genuinely great at pulling up dust, fluff and hair that bigger vacuums seem to miss. Super light, easy to use, and... See more

Company replied

Rated 5 out of 5 stars

Terrific, just terrific. Finally found a hoover that’s versatile, lightweight and aesthetically just stunning! Let me tell you, Merlin isn’t merely a wizard, it’s a hoover!

Company replied

Rated 5 out of 5 stars

Bought this little vac at Costco recently for my elderly mother. She absolutely loves it as it is so light and easy to manage which means she doesn't have to rely on people as much to clean her house.... See more

Company replied


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4.7

Excellent

TrustScore 4.5 out of 5

94 reviews

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Rated 5 out of 5 stars

Fab vac

It sucks!!! Just what I want it to do. Actually got myself a new one and now have one upstairs and downstairs. Such a good buy and the price is great. Got both of mine in costco over the years and just love how easy it is to empty. Takes up such a small amount of space. Surprisingly powerful and so easy to use on the stairs

4 March 2026
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hello,

Thank you for your 5* review of Merlin 2-in-1 Vacuum Cleaner.

We hope you continue to enjoy using your Merlin Vac for many years to come.

Kind regards,
Merlin 2-in-1 Vac Team

Rated 5 out of 5 stars

Absolutely love this Vacuum ideal for…

Absolutely love this Vacuum ideal for my caravan.

20 February 2026
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hello,

Thank you for your 5* review of Merlin 2-in-1 Vacuum Cleaner.

We hope you continue to enjoy using your Merlin Vac for many years to come.

Kind regards,
Merlin 2-in-1 Vac Team

Rated 5 out of 5 stars

Good vacuum cleaner

Great cleaner lightweight and easy to use

22 February 2026
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hello,

Thank you for your 5* review of Merlin 2-in-1 Vacuum Cleaner.

We hope you continue to enjoy using your Merlin Vac for many years to come.

Kind regards,
Merlin 2-in-1 Vac Team

Rated 5 out of 5 stars

This has to be one of the best vacuum…

This has to be one of the best vacuum cleaners I’ve ever had. It’s so light to push and really picks up all the dirt on my hard floors and carpets. I love the fact I can take off the long handle and use the hand held base in my car - amazing! Would strongly recommend. Great value for money

19 February 2026
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hello,

Thank you for your 5* review of Merlin 2-in-1 Vacuum Cleaner.

We hope you continue to enjoy using your Merlin Vac for many years to come.

Kind regards,
Merlin 2-in-1 Vac Team

Rated 5 out of 5 stars

Had my Merlin vac for a few days now

Had my Merlin vac for a few days now . Purchased at the caravan show NEC .It is so easy to use , lightweight ( I have a bad back and can’t lift anything too heavy ) and best of all the pick up is excellent for a small vacuum cleaner.
Would not hesitate in recommending it to anybody who needs a new vacuum or a lightweight addition to their existing vacuum.

19 February 2026
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hello,

Thank you for your 5* review of Merlin 2-in-1 Vacuum Cleaner.

We hope you continue to enjoy using your Merlin Vac for many years to come.

Kind regards,
Merlin 2-in-1 Vac Team

Rated 5 out of 5 stars

Brilliant little vac

Bought this little vac at Costco recently for my elderly mother. She absolutely loves it as it is so light and easy to manage which means she doesn't have to rely on people as much to clean her house. And for the price you can't go wrong. A welcome addition. The gentleman was very helpful and told me everything and more that I needed to know

8 February 2026
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hello,

Thank you for your 5* review of Merlin 2-in-1 Vacuum Cleaner.

We hope you continue to enjoy using your Merlin Vac for many years to come.

Kind regards,
Merlin 2-in-1 Vac Team

Rated 5 out of 5 stars

Can’t fault it…

Really impressed with the Merlin Mini Vacuum. I mainly bought it for carpets and it’s genuinely great at pulling up dust, fluff and hair that bigger vacuums seem to miss. Super light, easy to use, and quick to empty. I’ve ended up using it far more than I expected.

19 February 2026
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hello,

Thank you for your 5* review of Merlin 2-in-1 Vacuum Cleaner.

We hope you continue to enjoy using your Merlin Vac for many years to come.

Kind regards,
Merlin 2-in-1 Vac Team

Rated 5 out of 5 stars

I CAN'T BELIEVE THAT SCORE

I've just stumbled on this review and I can't believe the low score. Something has to be up.
I saw this at The Ideal Home Show last spring and saw the lady doing a very impressive demonstration.
I don't normally buy straight away but for £50-£60 I thought "what the heck" and gave it a go at that price you couldn't go wrong.
It's only 2k and goes from an upright and in a second you've got a hand held, I got it for the car and my stairs. Well, you could knock me down with a feather, it's blooming brill. Loads of power and gets up my cat Leo's hair from the stairs he sits on in a jiffy, so I tried it on the sofa, then all of a sudden I'm doing a full on Spring Clean, I even done those annoying cobs webs I've been meaning to get.
Now here's the problem, My Mum loves and wants one, so does my mother in law, also friends and a couple of colleagues. I need a few.... Costco do them for £50 all in, however the Ideal Home Show is on very soon, so I'm going to wait till I get there. I know that the Mums will like them and you've gotta give them something nice to say for once.

10 April 2025
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hello,

Thank you for your 5* review of Merlin 2-in-1 Vacuum Cleaner.

We hope you continue to enjoy using your Merlin Vac for many years to come.

Kind regards,
Merlin 2-in-1 Vac Team

Rated 5 out of 5 stars

I brought mine at the ideal home show…

I brought mine at the ideal home show and it’s absolutely awesome makes life so much easier and makes vacuuming a enjoyable to do as it literally picks up everything

28 November 2025
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hello,

Thank you for your 5* review of Merlin 2-in-1 Vacuum Cleaner.

We hope you continue to enjoy using your Merlin Vac for many years to come.

Kind regards,
Merlin 2-in-1 Vac Team

Rated 5 out of 5 stars

Great vacuum cleaner!

Great vacuum cleaner. Used it so much and never had an issue with it. Would recommend!

18 September 2025
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hello,

Thank you for your 5* review of Merlin 2-in-1 Vacuum Cleaner.

We hope you continue to enjoy using your Merlin Vac for many years to come.

Kind regards,
Merlin 2-in-1 Vac Team

Rated 5 out of 5 stars

Terrific

Terrific, just terrific. Finally found a hoover that’s versatile, lightweight and aesthetically just stunning! Let me tell you, Merlin isn’t merely a wizard, it’s a hoover!

21 January 2026
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hello,

Thank you for your 5* review of Merlin 2-in-1 Vacuum Cleaner.

We hope you continue to enjoy using your Merlin Vac for many years to come.

Kind regards,
Merlin 2-in-1 Vac Team

Rated 5 out of 5 stars

There are vacs and then there is the merlin

There are vacs and then there is the Merlin vac!! Don’t buy any other vac, this if the vac for you. Love it. I use it every day especially when the house is messy

18 February 2026
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hello,

Thank you for your 5* review of Merlin 2-in-1 Vacuum Cleaner.

We hope you continue to enjoy using your Merlin Vac for many years to come.

Kind regards,
Merlin 2-in-1 Vac Team

Rated 5 out of 5 stars

Amazing product

Amazing product. Would recommend.

18 February 2026
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hello,

Thank you for your 5* review of Merlin 2-in-1 Vacuum Cleaner.

We hope you continue to enjoy using your Merlin Vac for many years to come.

Kind regards,
Merlin 2-in-1 Vac Team

Rated 5 out of 5 stars

Tried so many other brands and this is…

Tried so many other brands and this is the only one I will use!! Best mini vacuum ever!

18 February 2026
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hello,

Thank you for your 5* review of Merlin 2-in-1 Vacuum Cleaner.

We hope you continue to enjoy using your Merlin Vac for many years to come.

Kind regards,
Merlin 2-in-1 Vac Team

Rated 1 out of 5 stars

It is totally rubbish on carpet

It is totally rubbish! For a start it is quite heavy and cumbersome to use. But the biggest thing is that it won't pick up pet hair on carpet. Goodness knows how the demonsator guy fools us into thinking it does because trying it on 2 different carpets i had to go over and over and over it and still it wasn't clean!
I am disgusted. It's in the bin!

23 June 2025
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hi Marjorie,

The Merlin 2-in-1 Vacuum Cleaner weighs less than 2kg so we're a bit baffled as to how it can be described as 'heavy and cumbersome to use'. In fact, it is one of the lightest vacuum cleaners on the market.

We are sorry that you didn't enjoy using the product but if we can be of any further assistance, please don't hesitate to reach out to us directly and a member of our dedicated UK customer service team will do their best to help.

Kind regards,
Merlin Team

Rated 2 out of 5 stars

Flawed design and poor customer service

Bought the new 'pro' Merlin vacuum cleaner two years ago after the previous older model conked out after six years of great service. The new one however is supposed to have a bigger motor but the design is flawed. The motor gets hot after 3-4 minutes of use and triggers the sensor which stops the motor from running. So I have to wait a good 20 mins for it to cool down and start again. I contacted Merlin within the two year warranty period and sent the motor in for them to examine. it was sent back as 'normal' and I was told the cleaner was just for small spillages, not for cleaning a two-bed flat! Further emails pointing out that that's not what their marketing literature says, have gone unanswered. So now, it takes me over 2 hours to clean my 2-bed flat when i was previously able to do so within 45 minutes. Not happy!

16 March 2025
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hi Dee,

We are sorry to ready that you experienced an issue with your product.

If you require any further assistance, please don't hesitate to reach out to us directly and a member of our dedicated UK customer service team will do their best to help.

Kind regards,
Merlin Team

Rated 2 out of 5 stars

Don't Buy

Don't Buy, Bought this hoover a few days ago, it supposed to pick up a bowling ball it won't even pick up hair off my cat or small little things up, and they said send it back but its going to cost about £10 to £15 to send it. They should collect it with it being faulty or send me a free returns postage label and send a refund. It,s better people know before buying one.!! The manufacturer sent a free return label and hopefully a refund. 5 days have gone since I sent it back and Still waiting for a refund ???Got refund back now.

23 February 2024
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hi Helen,

We are sorry to ready that you experienced an issue with your product.

We can see from your updated review that the item was returned to us and a refund has been processed.

If you require any further assistance, please don't hesitate to reach out to us again.

Kind regards,
Merlin Team

Rated 1 out of 5 stars

Waste of money

Bought this hoover three weeks ago and it’s already broken. It’s lost its suction power despite cleaning the filter after every use. The clip has broken that holds the waste compartment onto the handle. Very disappointed.

18 December 2023
Unprompted review
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Reply from merlinminivacuumcleaner.com

Hi Chloe,

We are so sorry to read that you have had an issue with your product.

Please kindly contact us directly by email and a member of our dedicated UK customer services team will be able to assist with a replacement part.

Kind regards,
Merlin Team

Rated 5 out of 5 stars

Excellent

Simple straightforward purchase. Fast delivery. Lovely lightweight vacuum. Cleans better than my big heavy vacuum. And a good price.

1 March 2023
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Reply from merlinminivacuumcleaner.com

Hello,

Thank you for your 5* review of Merlin 2-in-1 Vacuum Cleaner.

We hope you continue to enjoy using your Merlin Vac for many years to come.

Kind regards,
Merlin 2-in-1 Vac Team

Rated 5 out of 5 stars

I depend on this vacuum cleaner

I depend on this vacuum cleaner, it is the only one I can use since becoming disabled. The last package I got via Amazon did not include the coloured wheel unit, which is easier to use than the black one that swivels around uncontrollably when you are attempting to push it. I therefore had to contact Merlin directly to get the coloured wheel unit. Please do not discontinue the coloured wheel unit as it is currently designed, it is easier for disabled people to use.

17 January 2023
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Reply from merlinminivacuumcleaner.com

Hello,

Thank you for your 5* review of Merlin 2-in-1 Vacuum Cleaner.

We hope you continue to enjoy using your Merlin Vac for many years to come.

Kind regards,
Merlin 2-in-1 Vac Team

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