Merchize.com Reviews 

68
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Merchize makes great AOP products! I ordered an AOP long sleeve t shirt and was blown away by the quality, super cool fabric, very soft and breathable, high quality print, and the shipping was only ab... See more

Rated 5 out of 5 stars

As a smaller Shopify brand, I really value the level of support Merchize provides. I don’t feel ignored or treated like a low-volume seller. Every question I ask is answered clearly, and the team is... See more

Company replied

Rated 5 out of 5 stars

Recently, I ordered a sample of the AOP Satin Short-sleeve Pajamas Set from Merchize to check the quality and processing time, and overall, I’m impressed. Production took about 2 days, and shipping to... See more

Company replied

Rated 5 out of 5 stars

I sell stained glass suncatchers and Merchize has been nailing the quality. My designs look beautiful and my customers are thrilled with what they're getting. Their support team is amazing too - quick... See more

Company replied

Company details

  1. e-Commerce Solution Provider
  2. also in
  3. Clothes and Fabric Manufacturer
  4. Print Shop
  5. Printed Clothing Store
  6. Prints and Signs Store

Written by the company

Merchize is a technical-first global print-on-demand company, top 10 Print on Demand Companies recognized by Forbes Advisor in 2025. We providing nearly 1,000 unique custom SKUs, and trending POD products. Backed by a self-managed global manufacturing network spanning Vietnam, the United States, Europe, the United Kingdom, Australia, and China, we offer 30–50% lower base costs, ensure high-quality manufacturing, fast fulfillment, and seamless scalability for sellers. Whether you're an independent creator, solo seller or an established brand and top-tier print on demand merchants, Merchize gives sellers transparent platform, simple tools, expertise, production infrastructure & global fulfilment services to turn your ideas into thriving online businesses on Amazon, Etsy, Tiktok Shop, Shopify or your own storefront. No MOQ No subcription Affiliate Program for POD content creators with up to 19% on commission for 24 months Processing Capacity: 100,000 orders daily Manufacturing Footprint: A primary state-of-the-art Vietnam factory exceeding 70,000 sq. ft.& a strategic U.S. hub in Grand Prairie, Texas Global Logistics: Providing fulfillment and shipping services to over 180 countries and territories


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

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4.8

All reviews

(68)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Fight shorts

Product came out perfect and great customer service

2 November 2024
Unprompted review
Merchize.com logo

Reply from Merchize.com

Anthony, short and sweet, thank you! We’re glad the fight shorts were perfect. We look forward to your next order.

With Father’s Day and America 250 approaching, now’s the time to tap into meaningful, trend-driven niches. We’re expanding our POD range to include more AOP, home décor, and personalized items. Don’t miss our 2026 playbook!

Rated 5 out of 5 stars

Great experiance so far. Very Good support

I started using Merchize maybe 3 months ago for my business. I'm located in the U.S. and have some samples and products from them.
I can tell you that support was good even with the time difference. They tried to help, explained as much as they could, and replied as soon as they could.

I got an Apron, a Dog Bone Christmas Stocking, and a Photo Frame lightbox. It didn't take much time to deliver them—around two weeks with production, which is great for me. The print was very nice and crisp on the Apron and the stocking. The photo frame works great, too. I love the many colors that I can use. The wood for the frame is not the best, but for the pricing, it's worth it.

So far great experience. And they always add new products which I really like.

24 October 2024
Unprompted review
Merchize.com logo

Reply from Merchize.com

Thank you for sharing your experience with us! We truly appreciate your support. With Father’s Day and America 250 approaching, now’s the time to tap into meaningful, trend-driven niches. We’re expanding our POD range to include more AOP, home décor, and personalized items.

Thanks again for your feedback and for growing with Merchize. We look forward to supporting your business even further!

Rated 5 out of 5 stars

Product Review

Hello Guys,
this is the HoldMyKeys Store Owner.

I ordered 2 Sample Wooden Key Holders from Merchize. I am very happy with the quality of the product. Additionally my personal customer support (Aimee) is very very good and fast.

Unfortunately, one of my orders was slightly damaged. Maybe it was the shipppers fault. However, Merchize didn't make a big thing out of it. They immediately offered me a replacement or refund.

10/10 Customer Service
8/10 Delivery Time
7/10 Cost

I definetely can recommend Merchize :)

30 July 2024
Unprompted review
Merchize.com logo

Reply from Merchize.com

Hello Eric, Thank you so much for your detailed feedback and for supporting Merchize! We truly appreciate it.

We’re glad to hear you’re happy with the wooden key holders and that Aimee has been providing fast and reliable support. She’ll be happy to hear your kind words!

We’re also sorry about the damaged item, but glad our team could quickly make it right. We’ve since continued improving our packaging and fulfillment processes to ensure better delivery experiences.

On the product side, we’ve been expanding rapidly with many new additions, especially in trending POD categories like home décor, personalized gifts, and All-Over-Print items. We’re also focusing on upcoming high-potential niches such as Father’s Day, Q4 holidays, and major events like America 250, helping sellers create more meaningful, emotion-driven products that resonate with customers.

Thanks again for your recommendation. We look forward to supporting your growth with even more innovative products and trends ahead!

Rated 4 out of 5 stars

Very fast customer service

Very fast customer service, prompt and polite. Shipping is a bit slow but not bad, about 2 weeks to Poland. The ornament quality is nice. I love the ability to use a custom brand kit as that makes my shop look more professional and put together. The print quality is quite nice as well. I wish their software would inform us of issues with the designs before printing them but besides that, pretty good i think.

19 August 2024
Unprompted review
Merchize.com logo

Reply from Merchize.com

Thank you for your thoughtful feedback, we really appreciate you sharing your experience.

We are glad to hear you are happy with our customer service, print quality, and the custom brand kit feature. It is great to know it is helping make your store look more professional.

We also appreciate your suggestion about design checks. Since then, we have continued improving our platform with better artwork validation tools to help catch issues earlier and make production smoother.

At the same time, we are expanding our product range in fast growing POD categories like personalized ornaments, home decor, and All-Over-Print items, while also working on improving fulfillment and delivery times.

Thanks again for your support. We look forward to continuing to work with you.

Rated 1 out of 5 stars

Unbelievably horrible quality

Unbelievably horrible quality. I ordered a Louis Vuitton phone case for iphone15. Shipping time was reasonable, however, the case is so ugly I will not use it! They have a no return policy unless the item is damaged. The only damage is to my eyes!

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Best POD business

Great products, good customer service and easy to use!

12 June 2024
Unprompted review
Merchize.com logo

Reply from Merchize.com

Thank you Simen, for your kind words! We are really happy to hear that you find our products great, the platform easy to use, and our support team helpful. That is exactly the experience we aim to deliver.

We are continuously expanding our product catalog, especially in popular POD categories like personalized gifts, home decor, and All-Over-Print, while also improving our system to make things even smoother for you. We appreciate your support and look forward to growing together!

Rated 4 out of 5 stars

Merchize offers unique products at fair price

PROS
I’ve ordered samples of several
products and all have been printed and fabricated well.
No customer complaints about products shipped.
Great customer service

CONS
Requires good knowledge of photo editing to create templates and mockups ( this is fine for me but not for beginners)
Extremely slow shipping

Products I love
Hawaiian Shirts are inexpensive, but made very well in vibrant colors.
Night light is amazing and a unique addition to stores
Ornaments are all fairly priced and manufactured well.

In the end, my only complaint is slow shipping but the number of unique products and quality outweigh that.

15 October 2023
Unprompted review
Merchize.com logo

Reply from Merchize.com

Thank you for sharing such a detailed and honest review, we truly appreciate it.

We are glad to hear that you are happy with the product quality, pricing, and unique offerings like Hawaiian shirts, night lights, and ornaments. It is great to know they are performing well for your store and customers.

We also appreciate your feedback on shipping time and design setup. Over time, we have been working on improving our fulfillment speed and simplifying the design and mockup process to make it more accessible, especially for newer sellers.

At the same time, we continue to expand into high potential POD categories like All-Over-Print, home decor, and personalized gifts, while focusing on unique products that help our partners stand out in the market.

Thank you again for your support and valuable insights. We look forward to continuing to support your growth.

Rated 2 out of 5 stars

Unorganized, Nothing Works.

Messy and unorganized system. It will waste your time and mental energy. Nothing works here, it's all broken. The system is not scalable at all. Many products with similar attributes but small differences (like made in china, vietnam, usa - or with pocket, without pocket etc....) and you will never know which one they will choose to send to your customers. It's a guessing game every time. I ordered a sample and it was crap. Merchize is trash.

5 August 2023
Unprompted review
Rated 5 out of 5 stars

Good

So far I'm really happy with Merchize.
Just received some samples and the quality of the products is amazing, the colors are vibrant, the prices are also very good.The support team are also very helpful.
The only thing I struggled a bit was getting used to their platform, is not very easy at first compared to other sites to find and edit products, but over all I'm happy with my experience.

5 May 2023
Unprompted review
Merchize.com logo

Reply from Merchize.com

Thank Maria for sharing your experience, we really appreciate it.

We are happy to hear that you are satisfied with the product quality, vibrant colors, pricing, and support from our team. It is great to know your samples met your expectations.

We also understand that getting used to a new platform can take some time. Since then, we have been continuously improving our dashboard to make it more intuitive and easier to navigate, especially for new users.

Along with that, we are expanding our product range in popular POD categories like All-Over-Print, home decor, and personalized gifts to give you more opportunities to grow your store.

Thank you again for your support, and we look forward to continuing to work with you.

Rated 5 out of 5 stars

I'm pretty satisfied by Merchize's…

I'm pretty satisfied by Merchize's services and products by far. I just got sample from them and the product is of good quality. I'm also interested in listing more products from them (which are very potential and unique)!
Support team is very helpful!

27 April 2023
Unprompted review
Rated 5 out of 5 stars

Amazing quality products

Initially, I was a bit skeptical about using them as I didn't see their actual products until I took a chance and published a couple of products on my store. When I got a couple of orders, I chatted with their customer support on Facebook messenger or WhatsApp to assist me in placing manual orders as these were custom products. Customer support is outstanding and I even asked them to send me actual pictures of the product once they are printed before shipping.
I was amazed to see the print quality of the products and the stitching or the branding they provide is exceptional.
It's been more than 2 months now and I have added more products to my store as they offer a wide variety of POD products. I am a happy customer as I got some great reviews on my store on the quality and my designs look really great. Kudos to the whole team. Thank you for the amazing products.

21 March 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience!

I ordered a pocket tee, a phone case and blanket. Want to say the quality of its was great. I love these products. Great selection of different types of products at affordable prices! The seller Merchize was fantastic. They provided the tracking and when to expect my items. The service was fast. Will def order again and again!!!

21 February 2023
Unprompted review
Rated 1 out of 5 stars

WORST EVER

I’m really sorry, but after two months of experience with them, I just recommend anyone that want to have mental peace, good running business and working with provider you can trust,

DONT DO THAT TO YOURSELF.
Super super slow shipping time,
Tracking numbers never updating,
The worst customer service.
Gifts hasn’t arrived to clients for Christmas and the response from the team was “Tell them to wait”.

22 December 2022
Unprompted review
Rated 5 out of 5 stars

The best customer support team

Words cannot explain how much I love Merchize! I've been ordering from Merchize in the past 4 months. Their products' quality is excellent and the price is reasonable with fast turnaround time. Shipping is quite fast too as compared to other P.O.D. suppliers. considering the shipping distance.

I'd like to especially congratulate the support team ladies Grace, Kim, and Trang in the Messenger group for doing a terrific job and providing excellent customer service. They genuinely listened and wholeheartedly helped me resolve issues every single time. They devote their time even outside working hours when I really need help. We are more like friends now (not sure about them, but that's how I see it), and have surpassed our level as business partners.

I am looking forward to growing my business with Merchize together!

15 March 2022
Unprompted review

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