They closed my account without just cause and froze $60,000 for 6 months "in case of charge backs." In 26 years of business I had zero charge backs. Then I had one, because I couldn't refund a custom... See more
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Implemented Chase Payments with Authorize.net and gained significant impact on our cash flow and bottom line. Anyone still using Stripe NEEDS to switch to this solution. Faster settlement, lower fees,... See more
Chase Bank lets me accept credit and debit card payments at trade shows through their mobile payment solution. The device connects to my phone via Bluetooth, and I use my cellphone hot spot to comple... See more
We have been accepting credit cards for over 20 years and have used a number of processors. In the past, we've changed processors because of significant increases in fees, company buyouts or marketing... See more
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Chase is the perfect bank for Founders!
Chase has been the perfect solution for our women owned start up. This is another example of how they are much more than a bank to us! Highly recommend!
Online banking and Security
As a CPA, I have found Chase to provide a great online experience (their branch office employees are terrific as well), and a really secure environment preventing fraud at every turn.
We have been very pleased with merchant services from Chase
We have been very pleased with merchant services from Chase. We had one issue but it was resolved immediately. Our experience has been great. Our Chase representatives we have had interaction with are ready to help with anything we ask of them. Ilsi Duncan, lliana Silva and Shea Leger are amazing!
Chase Merchant services are the worst
Chase Merchant services are the worst. They don't return calls and when asked questions they state "they would get back to us with the answers." Yet to hear anything. Useless, but they take their cut everytime!
My company has used Chase merchant…
My company has used Chase merchant services for years and have never had and issue. The Orbital site is easy to use and have not had a problem with monies being deposited.
I see my merchanted deposit on…
I see my merchanted deposit on time,easy to ready my statement
Just great service with a smile.
Great service always
Great Service
Every dealing I've had with Chase has been positive. They are attentive to customer needs. Wouldn't bank anywhere else.
My Business has worked with Chase for 12 years
My Business has worked with Chase Merchant Services for 12 years. We are very satisfied with their Orbital Platform, customer service, and timeliness of deposits into our account
Best Bank
Chase is the best bank for any type of account's. I did try a different bank before chase and was more than disappointed. I have all my accounts with Chase. I am a chase customer for 25 years and 3 years with my business account.
Love that bank
Easy to use
Easy to use, fast deposits into out account, and employees find it easy and quick when processing payments.
Has tap n pay so clients really like that
Thank you sam
My banker Sam is very knowledgeable and helpful on all aspects of my business banking , he has been managing my accounts for a while
Sam Whalen gives us personal service…
Sam Whalen gives us personal service and is always available.
Hands down for an amazing bank.
Greatest bank ever for Businesses or personal. Number One in technology, Number one in customer service and Number one in Branch services. Thank you Chase, must have an outstanding management team behind all this.
Excellent streamlined process
Excellent streamlined process, customer service! Large bank with local bank mentality
Dependable funds availability
I haven't had a problem with delays in processing charges or getting my funds deposited that same evening. The interface is simple and easy.
Customer service is very good
Customer service is very good. Machine is reliable and convenient.
Chase is a very helpful banking system…
Chase is a very helpful banking system for large or small businesses they do not make a difference between the two.
Best credit card processing platform we've ever had
We've been in business for 17 years, and the one B2B service that has given us the most headaches in that time has been merchant service providers (MSPs). As many small business owners will know, MSPs tend to have surprise fees, poor customer service, and occasionally falter in their funding ("batch failures"). It has been quite a challenge finding an honest, technically-efficient MSP. Well, it has now been over one year that we've been using Chase Payment Solutions. I'm happy to report that Chase is, up to now, the best MSP we've ever had. Chase has not once veered away from the set of fees that it laid out in the beginning. They have been honest with their fee structure, which is reasonable. Also, there have been no technical failures in the funding process. Our customer payments have always reached our bank account. We have not needed to reach out to Chase customer service in this first year. Bottom line is that we strongly recommend Chase Payment Solutions to any small business owner looking for a reliable MSP.
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