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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the high quality and stylish design of the jackets and coats. Many appreciate the fast delivery service, noting that their orders arrived quickly and efficiently. However, some customers experienced issues with their orders, including missing information for deliveries or items being sent back to the sender. A few reviewers were also dissatisfied with the return policy, particularly the cost associated with returning items, even in cases where the product had defects or didn't fit as expected.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers express... See more

Quality

Clients share positive opinions on quality, with many praising the excellent quality of leather jackets,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the extremely fast shipping,... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised quick delivery, receiving orders... See more

Return policy

Consumers express significant dissatisfaction with the return policy, primarily due to high return fees. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the Carly jacket in grey and it is GORGEOUS! I got S/M which was recommended for size 38, and I must say its a bit snug but thats also because the material of the leather is very stiff, so th... See more

Rated 5 out of 5 stars

I had placed a wait list for the Parker jacket in black and I saw the story when it was back on sale. Easy to buy online, great jacket, leather is quality and the design is just as I wished. Two p... See more

Rated 5 out of 5 stars

I am very happy with the leather jacket I purchased! The quality and the design - simply amazing, exactly the same how it looks on the Instagram influencers. So beautiful and stylish! Shipping was als... See more

Rated 5 out of 5 stars

I first ordered a short brown suede jacket and wasn’t sure about it because I never wear short jackets. But in the end, I wore it every day… it’s so warm and the quality is amazing. Then I saw a be... See more


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

642 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I am not sure if I can reccomend

I am not sure if I can reccomend. First I did not like it is made in China because of the price of the product I did not expect it to be but it is my fault I did not check this before ordering. My main issue is that it smelled very very bad when it arrived and after many wearings it still smells the same and I am not sure how to get rid of the bad smell. When I received the coat I thought of returning it but after reading many reviews about a long time before returning money if even I decided to keep it but I will not shop here again.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Lovely collection! Quick delivery!

What a lovely collection! And what a quick delivery! I love my John trenchcoat. I higly recommend this brand. This is my first Meotine piece, but I know for sure it will not be the last one!

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Simply perfect

Simply perfect! I received my order in just two days, and I’m super happy with my coat. It’s absolutely gorgeous, perfectly tailored, and of excellent quality.
Thank you!

4 February 2025
Unprompted review
Rated 5 out of 5 stars

The perfect jacket of all time

Ordered the perfect jacket of all time! Really happy with the sizing and color—it matched exactly as shown on their website. Super quick delivery was a big plus!

5 February 2025
Unprompted review
Rated 3 out of 5 stars

I really like, but...

I really like the style of the Coat. The color and size are as expected. The shipping was super fast!
Unfortunately I am not so sure about the quality - the Coat lost 3 buttons in the first hour of wearing.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

First time I shopped at Meotine and I’m in the love with the brand. I ordered a suede jacket and the quality is just superb! Color is exactly as showing on the pictures, size & fit is perfectly as described. I also reached out to them on Insta with a question and they immediately responded! Next to that, I live in Belgium, shipping was free and I already received the package within 2 days!

28 January 2025
Unprompted review
Rated 1 out of 5 stars

I'm still waiting for my refund!!!

If only I had read the reviews before ordering :( I ordered a coat for 1800€ from meotine in December 2024 and then returned it . You don't get any notification as to whether the return has arrived and is being processed. In response to my request, I received an email saying that processing could take another 7-10 days due to the holidays... it's already February and nothing has happened. Never again!!! I can only advise everyone not to order anything from here!

21 December 2024
Unprompted review
MEOTINE.COM logo

Reply from MEOTINE.COM

Hi Caro,

We’re very sorry to hear about your experience – this is, of course, not normal procedure, and we want to get this resolved for you as soon as possible. Please send us an email at support@meotine.com with your order details, so we can check if there has been an issue with your return package and ensure you receive your refund.

We truly appreciate your patience and will do our best to sort this out for you as quickly as possible.

Best,
The MEOTINE Team

Rated 5 out of 5 stars

I am still waiting to see my purchase…

I am still waiting to see my purchase as I made a delivery at my friend’s address in Sweden. I was suprised that my coat arrived in literally two days. Can’t wait to see it in person and share my overall experience with other potential customers.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with my purchase!

I've had my eye on the Kylie coat for a while, so could not resist to buy it during the January sales! I picked the size based on the size helper, so that was very convenient. I received my order very quickly and the coat is even better in real life! The quality is amazing and the fit is insane! Very happy customer here.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

A theft….

The advice size wasnt good, I rather need the size (M/L - I bought S/M).. the size is sold out, and additionnally there is a return fee of 50€ !!!!! (Sounds incredible!) is it legal ?
I’m SO disappointed….

30 January 2025
Unprompted review
Rated 5 out of 5 stars

It was an extraordinary experience for…

It was an extraordinary experience for me. I love the John trench. The quality is undeniable and it really keeps me warm.
The service was excellent and the product arrived very quickly.
The percentage discount was no joke either, which made the transaction all the more attractive.
I recommend this brand 110%.
They won a customer for many years 😁

30 January 2025
Unprompted review
Rated 5 out of 5 stars

It’s my very first time purchase a coat…

It’s my very first time purchase a coat from Meotine.com, I actually found this brand from Reiss’s website! It’s a pleasant experience shopping with Meotine, smooth as silk and I received my coat literally within 3 working days. I don’t need to pay the delivery and customs for my order which is a nice surprise (I live in the UK). I love the coat (BEA wool coat gray n black), very stylish yet a timeless piece, it’s quite heavy (good quality), the materials must contains good amount of wool and it touches very smooth. I hope you find my review helpful and happy shopping !

31 January 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been looking at Meotine for a…

I’ve been looking at Meotine for a while when I saw the Barlie coat passing by. I was in love at that moment. It’s a beautiful strong fabric and the cuffs make it very exclusive.
I think I would have bought it sooner if it would have included product pictures of the inside of the coat (which is also very nice lined) and if the information would say what size the model is wearing. It would make choosing easier. Will definitely come back for more!

23 January 2025
Unprompted review
Rated 5 out of 5 stars

This is the first time I've shopped at…

This is the first time I've shopped at this brand and I'm delighted. Great quality, great fit and fast delivery. All the other models on the website also look great, so I'm already keen to order more. Wonderful retailer. I'm looking forward to more offers!

24 January 2025
Unprompted review
Rated 5 out of 5 stars

The jacket is so cute

The jacket is so cute! I love the style, i would only recommend to size up for a more oversized look

21 January 2025
Unprompted review

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