MentorShow Reviews 

OI hope in the future there will be more English speakers on this platform. I thoroughly enjoyed Gabor Mates healing programme but aside from Gabor Mate and Robert Greene the other speakers are French speaking so For anyone thinking of signing up, just bear that in mind. I am leaving a 5 star review due to Gabor Mates Heal programme but also due to the correspondence and support I received from Carla at Mentorshow.

Excellent courses and great customer support

I have been trying to cancel my subscription before trial ended. There was no option in my account, I have contacted customer support multiple times - no response as of today. Very deeply disappointed and yet not cancelled.

Each expert gave to me an advice useful and above all, Hope. I was very sad few days before my aunt sent me the link to that free masterclass about self confidence.

Great workshops, interesting coachingsessions and very accessible and hardworking staff that tends to every question you might have. Doing the Gabor Maté HEAL workshop right now and have learned and realised more than I have of years of self work

I subscribed to their program for the Gabor Mate trauma healing sessions on 9/5/25. I was told prior to subscribing that membership was completely refundable if you requested it (I have a video clip of the host stating this). I’m now finding that this isn’t the case. On 10/24/25 I emailed MentorShow requesting a refund and received an email from Tiana @Mentorshow that I needed to provide proof of the following criterias:

"-100% of the course completed
- All writing exercises completed in the Healing Diary (please provide a photo) – this also includes proof that the Emergency Kit was created (Message in a Bottle, playlist, photo album)
- The daily and weekly practices must have been done every day OR EVERY WEEK between the purchase date and the refund request."

After receiving a message from Carla @ Mentoshow about my TrustPilot review, I again requested a refund. She emailed me on 11/5/25 stating that refunds are only provided within 14 days of registration, adding that once the online program is accessed, refunds become "tricky". This is completely the OPPOSITE of what Tiana stated. I pointed out that the inconsistencies in their refund policy. On 11/9/25, Tiana responded that MentorShow has agreed to approve my refund request but only if I remove this TrustPilot review "before we process to the full refund and subscription cancellation... or post another 5 star review?". Unbelievable. Mentorshow is selling themselves to be a wellness platform but they are literally offering hush money disguised as a refund that I am rightfully and legally owed.

I have screenshots of ALL emails and correspondence referenced above to all those interested.

I am very satisfied with my subscription. The platform is very well organised, easy to understand, with lots of resources and informative videos, in addition to the coaching sessions. I would like to give special thanks for the information we receive via email and for the patience and dedication in answering our questions.
There is no question that remains unanswered.
Thank you very much, Javier!

I will try to organise my time to get the most out of everything, because there is so much to learn and receiving help from those who are there to help us is a real bonus in our lives.

Thank you all very much!
Áurea.

I was confused and have had trouble remembering how everything works. I always received quick and gracious responses to my requests for help.

Princia (case # 32374767184) was wonderful to communicate with .. she was kind and efficient, and she handled my request with care and attention … thank you very much …

Updated:
I have finally been given a refund after lots of back and forth, probably because I escalated it through my bank. It has taken way longer than needed. They asked me to delete this review of which I said I would adjust accordingly, as I think it's only fair people get a true reflection of my personal experience. If they want constructive feedback -things that could be improved:
- Communication between Mentorshow Team needs to improve - currently only Carla seemed to take any definitive action and actually listen to feedback.
- Over promising and under delivering - this would never had been an issue if they didn't make claims they cannot uphold with regards to access to weekly coaches.
-I would also never have made this review if my response had been listened to effectively and the matter was dealt with swiftly, especially when it's dealing with lots of money.

Initial Review:
Be warned! They make promises they can't deliver. I signed up with the promise to have access to weekly coach sessions, which are fully booked, so don't have access to them. I have asked for a refund, as it was stated if you were not satisfied in any way then they would happily give you a refund - this doesn't seem to be the case and still waiting on getting a refund back. It's a lot of money for me! I now regret my choice and has caused me lots of stress, and this is supposed to be a platform advocates mental health?!

I contacted the MentorShow assistance department for some doubts I had about payments. Ms Princia assisted me very kindly and professionally.

I attended the Healing Days event in September with my partner. We thought the concept was sound and appreciated the effort that went into organising it. While it was clear that the event was also designed to promote the organisation’s masterclasses, the overall idea still had merit and could have offered genuine value on its own.

However, we felt that the execution fell short in some areas, particularly in terms of facilitation. The session chair, Leo, did not seem to have the skills needed to manage the flow of conversation effectively or to draw out meaningful insights from the guests. Some of his questions came across as rather basic, which limited the depth of discussion and made parts of the sessions feel less engaging than they might have been.

With a more capable or better-prepared/knowledgeable host, the sessions could have been far more informative and cohesive. The concept itself remains promising, but the delivery on the day unfortunately didn’t live up to its potential.

Appalling marketing. I signed up for the day event starting 14th of October believing it to be a live event.

It wasn't live at all. A pre record!!!

So disingenuous and would never sign up for the paid programme. You have brought Dr Maté and the others into disrepute by association.

If there is a way of losing trust and deceiving potential trauma victims - You may have just added to their trauma.

This is a disgrace and deserves a public apology.

I was having a hard time accessing the content i had ordered and Javier kindly helped me through the process! 🙏✨

Signed up for free webinar advertised on social media as taking place live at 7pm London time on 15th, 16th and 17th October. The advert even said something along the lines of put the dates in your diary. I then got an email with a link to watch the REPLAYS of these 3 webinars which had already taken place. The link didn’t work and the email of course heavily advertised a paid programme. I was cynical when I signed up but I thoroughly read all the text on the initial advert to make sure I wasn’t missing anything and it definitely said the webinars were taking place on the three dates above and didn’t say anything about replays. VERY misleading.

Extra information on any subject regarding healing, is helpful. I have never been part of a group that is more informative and engaging than the MentorShow. The amount of resources under this umbrella is absolutely phenomenal!
I have tried numerous, and I mean a plethora of other methods, to try to deal with childhood trauma. This has been, by far, THEE best avenue I have been able to receive.
Thank you!

They stopped the event right in the middle to advertise. I understand experts aren't giving masterclasses away for free, but this event was free and we had to sit through a lengthy, gimmicky sales pitch that completely turned me off from the rest of the event.

Additionally, when Tim Fletcher was speaking the Mentorshow host kept saying "uh huh" and "yup" in agreement, but it was so disrespectful to Tim and it made it hard to focus on what was being said. The experts aren't talking directly to the host, I really wish he would've muted his mic and did the sales pitch before the Q and A.

I will unfortunately be skipping the expert I was most excited about tomorrow because the host was that awful. Truly ruined the event.

The 4 days of talks were lovely, all the guests had so many things to say and teach and I felt that part was great. The issue was the host and the platform. First - they were having issues just connecting and starting the live, the host seemed uninterested, replying to each section of the talk with "aha" or just adding a question that was clearly meant to roll into the next section, without any context. Each Q&A was just an advert for their Mentor programme, which costs 399$, it just felt superficial. Really sad, since the guests were lovely and if the platform/host had better questions, this would have been a proper event.

I signed up and paid for Mentorshow Plus on 23rd September. (Aud633) I have only had access for 1 day on about 26th September. Communication with representatives has been back and forth at least a dozen times. Their advice appears to be accurate, makes sense but I am still unable to gain access regardless of change of passwords, email addresses , changing browsers, switching from phone to tablet etc etc. They have rung me a couple of times but unfortunately I missed their calls. I missed nearly 2 weeks and after an exhaustive effort here was nothing left to try. Something clearly seemed to be blocking my access.
I now need to obtain a refund, does anyone know the process please ?

I would like to amend my review to say that persons from the Mentorshow have worked hard to remedy my problem. Unfortunately it has not worked for me but I believe there was goodwill from the staff at the Mentorshow.

Also signed up for Healing Days starting October 7th and did not receive an email or a WhatsApp. Am also hoping I was not scammed