While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Easy to find mentors, easy to communicate. And the best part is the one week trial, so you can take time and decide

Rated 5 out of 5 stars

I've been a mentor for about 4 years at MentorCruise. From all platforms out there it's my favorite, as you get a lot of support, it's flexible, and are able to do everything in the app itself, as in... See more

Rated 5 out of 5 stars

I am currently working with a mentor who is able to help offer advice on ecommerce strategies for a startup. It is fantastic to have someone knowledgeable as a mentor without going through an agency... See more

Rated 3 out of 5 stars

Good: - there are different sessions to be chosen from to just get an idea of if mentor and I would match. Need improvement: - limited mentors from my location - Canada, I wish I could connect... See more

Company details

  1. Online Marketplace

Written by the company

Show the world what you are made of! Connect with one of 1,000+ mentors in the tech industry for longterm mentorship and reach your goals quicker.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very positive long-term experience

I’ve been on MentorCruise for almost 4 years, both learning and mentoring, and it’s been a very positive experience overall.

As a mentor, it’s important to be patient in the beginning, as it takes time to build momentum and find the right matches. As a student, I’d recommend trying different mentors until you find the one that fits you best, since mentorship is very personal.

Overall, it’s a great platform for learning, growth, and helping others, as long as you give it time.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Great well rounded platform for mentors & mentees

I've been a mentor for about 4 years at MentorCruise. From all platforms out there it's my favorite, as you get a lot of support, it's flexible, and are able to do everything in the app itself, as in scheduling calls, allowing mentees to pay for their mentorship, etc. From the mentor's perspective it's been great and I have the feeling mentees seem to enjoy as well

17 December 2025
Unprompted review
Rated 5 out of 5 stars

I've been working as a mentor on the…

I've been working as a mentor on the MentorCruise platform for the last two years and I've been very pleased with how well they have supported my work and my clients. I tell my clients during intro calls that I use this platform because its completely transparent with pricing and never locks people in.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a fantastic experience…

I’ve had a fantastic experience mentoring through MentorCruise. They take care of sourcing clients, which has saved me a huge amount of time, and I’ve met truly incredible people through the platform. Other coaches often talk about spending 30–40% of their time on marketing, and with MentorCruise I don’t have to worry about that at all.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

I am currently working with a mentor…

I am currently working with a mentor who is able to help offer advice on ecommerce strategies for a startup. It is fantastic to have someone knowledgeable as a mentor without going through an agency as a start up. Definitely a godsend. Highly recommend.

9 December 2025
Unprompted review
Rated 4 out of 5 stars

Good overall

Mentors are great! Refund policy is good too. The only thing that took 1 star down was the website. I gave ratings to 3 mentors but none of them showed up on their page…also there seems like a delay in message notifications to mailbox. It would be great if I can get an email notification as soon as there is a message on the website.

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Very poor customer experience

Very poor customer experience. Cancelled my mentorship after 1st session due to personal reasons, sending a private messages to mentor prior. Mentor just blocked me and did not respond at all.

Future sessions were not reimbursed.

24 October 2025
Unprompted review
MentorCruise logo

Reply from MentorCruise

Monthly mentorship calls are offered at a significantly discounted rate compared to one-off sessions, which is why we cannot refund individual calls at that reduced rate.

We do offer refunds for mentoring mismatches, inappropriate mentor behavior, or when less than 25% of services have been delivered. However, when a mentee ends a mentorship early, refunds for one or two unused sessions are at the mentor's discretion. In this case, your mentor has decided not to offer a refund. Our team also couldn't find any evidence of the mentor blocking you – they were ready to provide further sessions.

I'm sorry we couldn't provide a better outcome here.

Rated 1 out of 5 stars

this is a scam platform

this is a scam platform. Do not recommend. I cancelled my mentorship but was not reimbursed for sessions that never happened

21 October 2025
Unprompted review
MentorCruise logo

Reply from MentorCruise

Monthly mentorship calls are offered at a significantly discounted rate compared to one-off sessions, which is why we cannot refund individual calls at that reduced rate.

We do offer refunds for mentoring mismatches, inappropriate mentor behavior, or when less than 25% of services have been delivered. However, when a mentee ends a mentorship early, refunds for one or two unused sessions are at the mentor's discretion. In this case, your mentor has decided not to offer a refund.

I'm sorry we couldn't provide a better outcome here.

Rated 1 out of 5 stars

Extremely poor mentor experience

Joined as a mentor long ago but the platform just doesn't seem to give mentors much exposure.
When I finally did get a mentee and it came time to get paid, I discovered the invoices generated through Stripe weren't tax compliant, even though I'd entered my tax ID and VAT ID correctly. MentorCruise initially blamed Stripe for this, but later Stripe confirmed the problem was actually caused by MentorCruise's setup that didn't allow the invoices to generate properly.
After tons of emails back and forth, all MentorCruise could do was provide me with manually corrected invoices, but no real long-term solution. Then to my complete surprise, they blocked my profile from appearing in searches because of this whole mess. Absolutely insane response. I challenged this decision to prevent me to get business through them because of their failures, but they did not reply.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Great place to find design-focused mentorships

I appreciate how easy it was to search for prospective, longer-term mentorship opportunities on MentorCruise.

Key details about each mentor such as their mentoring philosophy, available plans, and monthly rates were transparent.

I also felt in control of my mentorship experience through MentorCruise—I could make adjustments to my plan, switch mentors, or reach out for help if need be.

7 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look