Zleeps Memory Foam UKReviews 

335
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

After five month the mattress developed a variance in the support. I contacted Zleeps and spoke to Kayleigh who was excellent in her customer support and customer service and another matress was sent... See more

Rated 4 out of 5 stars

this is now our 3rd mattress from zleeps firs king size then a double and now a single my first 2 mattresses came within 2 days, although this one im still waiting for a confirmation delivery emai... See more

Rated 5 out of 5 stars

I bought the mattress on line - which was easy to do, receiving an order confirmation straight away. Received another e mail next day advising me when it would likely arrive. It was delivered the n... See more

Company replied

Rated 4 out of 5 stars

We bought a firm 30cm mattress, it arrived 4 nights ago and we are enjoying it greatly. The transport and packaging were all well done and arrived within a few days of ordering online. There is a 60 d... See more

Company replied

Company details

  1. Bedroom Furniture Store

Information provided by various external sources

Memory foam mattress: Buy One Get One FREE memory foam mattresses & beds direct from the factory. Zleeps offer king size mattress & all memory foam mattress toppers & double mattresses, single mattresses & beds with FREE UK delivery.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

335 reviews

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4.3

All reviews

(335)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Mattress issue

After five month the mattress developed a variance in the support. I contacted Zleeps and spoke to Kayleigh who was excellent in her customer support and customer service and another matress was sent straight away.

27 January 2016
Unprompted review
Rated 1 out of 5 stars

BEWARE

THERE PHONE NUMBER DOES NOT EXIST BEWARE THEY DONT ANSWER YOUR E MAILS EITHER

23 November 2015
Unprompted review
Rated 5 out of 5 stars

Fabulous! I'm in love with my new mattress!

it's been a few weeks and i feel strongly compelled to write a review as a testimonial to the brilliance of my new mattress! i feel like a new person, renewed energy and new lease of life. I had no idea how bad my sleep was before on my old 10+ year old mattress. This is the one!

8 May 2014
Unprompted review
Rated 5 out of 5 stars

simple product done well!

mattresses aren't very complicated things but so many companies seem to over complicate them! zleeps were helpful, quick, attentive and very good value. the mattress we received is very high quality and very comfortable, everything we expected and more... very happy and will recommend.

26 April 2014
Unprompted review
Rated 5 out of 5 stars

Happy with my zleeps mattress.

Very professional to deal with, I called in to confirm the details before placing the order through their site. The staff were very helpful and took their time to answer all my questions.

Delivery took an extra day but it was still very quick so i could live with that. It feels very nice, the memory foam takes a couple of days to get used to as the other spring mattress we'd had for years was actually due for an upgrade a long time ago. Very please that we went with zleeps.

8 April 2014
Unprompted review
Rated 5 out of 5 stars

What a lovely mattress!

We've only bought a handful of mattresses in our time and when our daughter recommended we order one from an internet company i was very hesitant. What will it feel like, what if we don't like it, what if it doesn't turn up, what if they take our money?

Well all I can say is we had nothing to worry about. It arrived very quickly, much quicker than the 6 weeks delivery at our local bed shop, we had it on the bed and ready to go in minutes! Left it during the day and then slept on it the same evening. We're over the moon! It's comfortable, supportive and very cosy!

Thank you so so much doing exactly what you said you'd do.

7 April 2014
Unprompted review
Rated 5 out of 5 stars

I'm hard to please and I'm happy!

Liked the reviews, liked the product, liked the price so I made the jump and parted with my hard earned!

Delivery was prompt, packaging was good... tick tick, so far so good.

Got it unpacked and let it settle and do it's thing, night 1 was good, first impressions were very good. After night 2, 3 , 4 something changed, I started to wake up feeling much better, sort of refreshed. A lot of my normal mild aches and niggles had faded and I could see a clear difference. This has stayed and I have nor realized that I've probably been having average sleeps for years, I'm a total memory foam convert.

It's not just good but really good!

4 April 2014
Unprompted review
Rated 5 out of 5 stars

Good product

Ordered a king size delux memory foam mattress on Tuesday 1pm. Paid for next day delivery and was at my door by 9am Wednesday morning. Item arrived well packaged. Took the mattress out and was set up in minutes. No smell, mattress very comfortable. Would order again and recommend.

4 April 2014
Unprompted review
Rated 5 out of 5 stars

Perfect

Ordered a memory foam mattress from Zleeps. Arrived next day, had no problems with the delivery or mattress. Have had the mattress for a few weeks now, mattress is like new every night is a good nights sleep :)

4 April 2014
Unprompted review
Rated 1 out of 5 stars

worst night sleep ever

i have now had my mattress around 9 months and its the worst thing i have ever bought i have more aches i cant wait to get up in the morning i haven't reviewed this mattress before as i thought i would get used to it but it has just got worse as it now sags in the middle to top it all a few months ago i received a letter from the manufacturer saying it wasn't dangerous if the mattress was kept away from naked flame but it had no fire retardant and was not up to stander-ed and sleeps didnt want anything to do with it when i e/mailed them so i am going have to purchase a new mattress now and hope thats better

10 September 2013
Unprompted review
Rated 1 out of 5 stars

Hopeless

I've ordered a mattress. On site was shown 1-2 waiting time for delivery. After 2 day I gave them a call and they tried to tell me that when I was ordering my stuff on site the delivery time showed was 12 weeks.
It looks like they don't know what they doing and even if they don't have the stuff they'll still show on site that they got it so people will order it and wait. I never tried the quality of the stuff on offer coz I never got it.

14 August 2013
Unprompted review
Rated 5 out of 5 stars

Zleeps perfect

I bought this mattress topper for my daughter's bed as it was so hard and uncomfortable. What a difference! I really don't want to get out of bed as it is so comfortable. Well worth the money and would definitely reccommend this purchase.

17 March 2013
Unprompted review
Rated 4 out of 5 stars

Good product, small niggle with delivery.

Ordered 3" topper on a Thursday and had confimation of despatch. Delicery promised in 1-2 days but a proviso of possibly longer. Given a tracking number which I used with Yodel.
It was quoted as out for delivery and then "delivery attempted" at a time when i was in and they had plainly not come. I rang Yodel and spoke to someone who said the drivers worked on Saturdays and maybe it would turn up later. It did actually arrive at about 4pm on the Saturday, so 2 days after ordering. I had ordered an unrelated item from a different company who also used Yodel and they seemed to have amalgamated the orders as they both arrived on the same van.
So delivered - the topper. Vac packed and quite large, did wonder if the pillows were there, but they were - very flat! The topper and pillows both expanded within a few hours. I put the new topper on top of an old thinner one. Good cover incidentally. It was much better quality and we really noticed the difference. my husband was only able to stay 30mins on one side because of hip pain, the new topper means he can go at least 2 hours before having to turn over - what a relief. I didn't notice any particular smell, the only thing I would say is it is a bit hot, but very comfortable and well worth the money.

18 February 2013
Unprompted review
Rated 4 out of 5 stars

good company great products

this is now our 3rd mattress from zleeps firs king size then a double and now a single my first 2 mattresses came within 2 days, although this one im still waiting for a confirmation delivery email still as long as it comes in between the 5-7 days on the receipt then im happy have had several good nights sleep many thanks zleeps

original post above

sorted now i hope

18 February 2013
Unprompted review
Rated 5 out of 5 stars

Good company, good product.

This is my second purchase and was just as good as the first. I have recommended the product to several people with confidence.

3 February 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Mr Hicks,

That's great! Thank you for recommending us so highly!

Please feel free to contact us on 08000 124 159 if there is anything else we can help you with.

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

qaulity needs no gimick

comfertable from the moment you put your head on it till the moment you reluclantly you have to get up.

2 February 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Dear Customer,

Thank you very much. We are glad to hear you are happy with your purchase.

Should you need anything please do not hesitate to contact us at sales@zleeps.co.uk.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

Very comfy mattress!

Mattress arrived on time with no damages. Rolled up in a box so easy to store until bed frame came. Extremely comfortable nights sleep. Highly recommended.

2 February 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Jane,

That's great! We are pleased to hear you enjoyed your Zleeps experience.

Please feel free to contact us on 08000 124 159 if there is anything we can help you with.

All The Best,

The Zleeps UK Team

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