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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are delighted with the exceptional quality of the photo restoration, noting that old, damaged, and faded pictures are brought back to life with incredible detail and vibrant colors. People frequently praise the artistic talent of the staff, highlighting their ability to capture subtle tones and make restored images look as if they were taken recently. The service is often described as prompt, professional, and caring, with excellent communication throughout the process. However, some customers also noted issues with the final product not meeting expectations, mentioning that some restorations did not accurately represent the original image or even arrived damaged. A few other people also felt that communication was lacking regarding what could be done with their photos, and some experienced problems with missing prints in their orders.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with the... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing delight and satisfaction... See more

Service

Customers had positive experiences with service, often praising the quick and efficient reproduction... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, care, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the prompt, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had our fathers and grandfathers military photos updated by Memory Cherish, who did an amazing job! The photos are beautiful and my whole family loves them. My dad was so happy to see the picture o... See more

Company replied

Rated 5 out of 5 stars

We have used Memory Cherish twice with amazing results each time. We had a grainy photo of our young family from a news article—barely recognizable—and they produced the most wonderful color photo for... See more

Company replied

Rated 5 out of 5 stars

The photo restoration was magnificent ! The final photo was beautiful - a perfect restoration of a 1900's picture which had a large crack and had several very small pieces which I had taped together b... See more

Company replied

Rated 5 out of 5 stars

They did a beautiful job restoring a photo my grandfather took many years ago. He won awards as an amateur photographer, and my sister had gotten a print made from a slide and sent it to me. Like an... See more

Company replied


Company details

  1. Art Restoration Service

Written by the company

MemoryCherish is the #1 photo restoration studio nationwide. We create stunning masterpieces out of your old photos that allow you to cherish & relive your memories for generations to come. You’ll be amazed at how great your memories will look on your wall after we work our magic!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

437 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I would use thiem again. Quality and service both wonderful

Such quick service. Had to make one adjustment which was done on a holiday, Memorial Day, which completely surprised me. Great variety of packages as well.

25 May 2026
Unprompted review
MemoryCherish logo

Reply from MemoryCherish

Thank you so much, Lisa! We truly appreciate your kind words.

It means a lot to hear that you were happy with both the quality and the service, and we’re especially glad we could get that adjustment done for you so quickly, even over the holiday!

We’re grateful for your support and would be honored to work with you again anytime!

Rated 5 out of 5 stars

Excellent reproduction services

Excellent reproduction services. Very happy with the results and price.

14 May 2026
Unprompted review
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Reply from MemoryCherish

Thank you so much for your wonderful review, Angie!

We’re thrilled to hear that you were happy with both the results and the pricing. It means a lot to our team to know our work met your expectations.

We truly appreciate your support and look forward to helping you preserve more special memories in the future!

Rated 5 out of 5 stars

Mom's 1940's head shot .

Our photo was revised two times at my request after the initial revision and done expertly and within 24 hours of the request. Greatwork!

6 May 2026
Unprompted review
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Reply from MemoryCherish

Thank you so much for your kind words and for taking the time to share your experience, Robert. We’re really glad to hear you were happy with the revisions and the final result of your mom’s 1940s headshot.

It was a pleasure working on such a meaningful photo, and we’re always here if you need anything else in the future.

Rated 5 out of 5 stars

They did a beautiful job restoring my photo

They did a beautiful job restoring a photo my grandfather took many years ago. He won awards as an amateur photographer, and my sister had gotten a print made from a slide and sent it to me. Like an idiot, I ruined it trying to clean the frame. I didn't want and don't want to confess to my sister, and I'm so glad to have the picture again. It's not every day you have an award-winning picture that has been in the family for so long.

5 May 2026
Unprompted review
MemoryCherish logo

Reply from MemoryCherish

Thank you so much for sharing this beautiful story with us. We’re truly glad we could help restore such a meaningful photograph from your grandfather and bring it back to life for you.

It’s always an honour to work on images with this kind of family history behind them, and we’re really happy to hear the result brought the picture back for you to enjoy again.

We appreciate your kind words and are always here if you ever need anything in the future.

Rated 5 out of 5 stars

Magnificent Restoration

The photo restoration was magnificent ! The final photo was beautiful - a perfect restoration of a 1900's picture which had a large crack and had several very small pieces which I had taped together by sticking them to a piece of tape behind the picture. The artist was very, very talented and captured the landscape in subtle tones while also depicting the people very true to life. I don't know how she did it - pretty amazing !!!! Also the entire process through the very efficient website from ordering, selecting, downloading was stellar. Great company, great artists and I highly recommend MemoryCherish !

4 May 2026
Unprompted review
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Reply from MemoryCherish

Thank you so much for this incredible review, Mabel!

We’re truly glad to hear how much the restoration meant to you, especially given the condition of the original photo. Bringing a damaged image like that back to life, while preserving both the people and the landscape, is exactly what our artists strive for, so your words mean a great deal.

It’s also great to know the entire process felt smooth and easy from start to finish.

We really appreciate your recommendation and your trust in us!

Rated 5 out of 5 stars

Astounding work

Incredible photo elargement they work miracles

28 April 2026
Unprompted review
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Reply from MemoryCherish

Thank you so much for your kind words, Stanley. We’re really happy to hear you’re pleased with the photo enlargement and the final result.

It means a lot to know you had a great experience with our work, and we truly appreciate you taking the time to share this feedback.

Rated 5 out of 5 stars

My photos looked amazing

My photos looked amazing! My mom was able to see herself as a 17 year old again!

25 April 2026
Unprompted review
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Reply from MemoryCherish

Thank you so much for sharing this, Janice. We’re really happy to hear your photos turned out amazing and that your mom was able to see herself as she was at 17 again.

It’s truly special for us to help bring those memories back to life, and we appreciate you trusting us with such meaningful photos.

Rated 5 out of 5 stars

Missing picture and company denied it!

That wasn't my review at all. What kind of review is this? I did not say how everything was great.

21 April 2026
Unprompted review
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Reply from MemoryCherish

Thank you so much, Julia, for your wonderful feedback. We’re truly delighted to hear you were so happy with the restoration and vibrant colors.

It means a lot to know we could bring your photos back in a way that exceeded expectations, and we really appreciate your kind words and trust in our service. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Artist did a wonderful job on restoring…

Artist did a wonderful job on restoring the picture. My husband was very happy with the restoration of himself as a child.

16 April 2026
Unprompted review
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Reply from MemoryCherish

Thank you so much for your kind review. We’re really glad to hear the restoration turned out so well and that your husband was happy to see himself as a child again.

It’s always a pleasure to help bring these special memories back to life, and we truly appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Was Scared It Was A Scam… %100 LEGIT

At first I wasn’t sure this was going to be legit or worth the money but I am so amazed my the results! I first heard of Memory Cherish because my sister’s 20 year old graduation photo was stuck to the glass of her frame and I wanted to remove it safely. I found a video Memory Cherish posted on YouTube but I couldn’t remove the picture because I didn’t want to water damage it by freezing it or wetting it. And a hair dryer didn’t work either. The last option they provided was to send a picture of the damaged picture and they would fix it. The digital restoration they sent back is so beautiful in comparison to the original with years of sun damage and orange spots from the original glossy coating. I’m very satisfied with this purchase and also got a print copy of the restored picture. I would %100 recommend this to anyone who is looking to restore a faded or torn picture they have.

15 April 2026
Unprompted review
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Reply from MemoryCherish

Thank you so much for sharing your experience so openly, Alexandra! We completely understand the initial hesitation, trusting something so personal can feel like a big step, and we’re really glad we could exceed your expectations.

It sounds like you explored every option to save that photo, and we’re honored you chose to trust us with it in the end. Knowing that the restored image brought it back to life after years of damage truly means a lot to us.

We’re so happy you loved both the digital result and the print, and even more grateful for your recommendation. Thank you for choosing MemoryCherish!

Rated 5 out of 5 stars

Difficult Restoration

My restore was difficult with not much left to work with. Debbie did 3 versions and used multiple photos to recreate my Cherished Photo.
Thank You for your help.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I am so happy to see my fathers' face

I am so happy to see my fathers' face. I lost him when I was young and this picture gave me something I missed. My husband and I will be going through all of our old pictures and putting a "pack or packs" together. The work you did was fantastic and brought something back into my life. Thank you.
Barbara Britton

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy as enjoyoing a root beer float

Easy as enjoyoing a root beer flow

9 April 2026
Unprompted review
MemoryCherish logo

Reply from MemoryCherish

Thank you for the fun and kind review, William! We love hearing that the process felt smooth and enjoyable from start to finish.

We’re glad we could make restoring your memories easy and seamless. Thanks for choosing MemoryCherish!

Rated 5 out of 5 stars

EPIC EXPERIENCE!

This is the third time that I’ve entrusted Memory Cherish with one of my very precious photos. Each experience with them has been epic! They’re the very best! ♥️

9 April 2026
Unprompted review
MemoryCherish logo

Reply from MemoryCherish

Thank you so much for your amazing review, Gwen! It truly means the world to us that you’ve trusted us not just once, but three times with your precious photos.

We’re thrilled to hear that each experience has been such a positive one. Your support and kind words motivate us to keep delivering the best possible results.

Thank you again for choosing MemoryCherish, we’re always here whenever you have more memories to restore!

Rated 5 out of 5 stars

Authentic Details

First, your restoration of the torn photo was done with no visible signs of any damage being visible in the final picture. Second, the color in each restored picture seems representative of the time period. Finally, the restored photos are so clear, with details accented in each replication.

6 April 2026
Unprompted review
MemoryCherish logo

Reply from MemoryCherish

Thank you so much for your thoughtful review, Barbara! We’re delighted to hear that the restoration met your expectations, especially preserving authentic details, accurately reflecting the time period through color, and delivering such clarity in the final images.

It means a lot to know that the damage is no longer visible and that the photos feel true to their original form. Thank you for trusting MemoryCherish with your memories!

Rated 5 out of 5 stars

The sole survivor.

The photo we had restored was the only photo of my brother that my mom had, and so she cherished it (and still does)!
Now she will be overjoyed with the beautiful restoration job you did!
Thank you on behalf of my 98 year old mother!

3 April 2026
Unprompted review
MemoryCherish logo

Reply from MemoryCherish

Thank you so much for sharing this, Arturo! It truly means a lot to us. Knowing that this was the only photo of your brother makes it incredibly special, and we’re honored to have played a small part in preserving such an important memory for your family.

Thank you for trusting MemoryCherish with something so meaningful!

Rated 5 out of 5 stars

Excellent service and details were beautiful!

Excellent service, quick and absolutely love that they made my Mom's picture beautifully as requested.

30 March 2026
Unprompted review
MemoryCherish logo

Reply from MemoryCherish

Thank you so much, Viviann! We’re so happy to hear you loved the results.

It means a lot to us that your mom’s photo was restored just the way you hoped. We truly appreciate your kind words and support!

Rated 5 out of 5 stars

This is the second time I used them…

This is the second time I used them A++++++ I highly recommend them if you have any pictures send it to them

26 March 2026
Unprompted review
MemoryCherish logo

Reply from MemoryCherish

Thank you so much, Dana! It means a lot that you came back to us again, and we’re so glad you had another great experience. We really appreciate the recommendation!

Rated 5 out of 5 stars

MemoryCherish is a miracle-worker!

MemoryCherish restored a photo of my dad in the Air Force in the 40s, plus a family photo from the 60s, and I almost cried when I saw how beautifully they turned out!

25 March 2026
Unprompted review
MemoryCherish logo

Reply from MemoryCherish

Thank you so much for your kind words - it truly means the world to us! We’re honored you trusted MemoryCherish with such meaningful photos!

It means a lot to be trusted with such special memories, especially ones like your dad’s Air Force photo and your family picture.

Hearing it almost brought you to tears is exactly why we do what we do!

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