The actual reservation process is great. My complaint is that the price quoted says all fees included. Then when you choose your hotel there are taxes added on which makes the price higher. I understa... See more
Company replied
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Review summary
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Easy online order. etickets were delivered immediately. But MemberDeals showed an “average retail price” of $14.95 but no actual redemption value. Absent any other info, I assumed the redemption value... See more
Company replied
GovX is a great place to get tickets and merchandise at a discounted cost, with no added fees. The only thing is I wish I could order based on the seating chart of the venue instead of ticket type.
Company replied
Keep on getting error when trying to book hotel reservations specifically when submitting payment. Would get error saying reservation dates didn’t match search dates and price error. Had to try thre... See more
Company replied
Company details
Written by the company
MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
Contact info
United States
- memberdeals.com
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was unable to use the movie tickets…
I was unable to use the movie tickets that I purchased for a movie. I had to purchase additional tickets through another vendor.
10 July 2026
Unprompted review
Reply from MemberDeals
We're sorry to hear you were unable to use the movie tickets you purchased. Please call us or provide your order number so we can investigate what happened and review your purchase details.
We understand how frustrating it is to have to purchase additional tickets elsewhere, and we'd appreciate the opportunity to look into the issue and see how we can assist. We look forward to hearing from you.
I’m extremely disappointed with purchasing experience
UPDATE!!!! I am not sure how to respond to your comment. My order number is: 147630813
MY TICKETS ARE FOR TOMORROW, JULY 10TH. ANY EXPEDITED ASSISTANCE IS APPRECIATED!
I’m extremely disappointed with experience with Member Deals.
I purchased Broadway tickets for a birthday present and was given completely different tickets than once I had selected.
Once the payment was processed and the order confirmed, the system issued tickets for an entirely different location. I was placed in a row much further back and farther to edge of the theatre.
This feels like a bait and switch tactic. The product given to me was not the product promised at purchase.
I reached out via phone calls on July 2nd and July 7th, as well as emails sent on July 5th, 7th, and 8th with no resolution- just a run around that it would be looked into.
29 June 2026
Unprompted review
Reply from MemberDeals
Hello,
We apologize for the frustration you've experienced. Please provide us with your order number so we can review the details of your purchase and investigate the seating discrepancy you described.
We understand your concern regarding the ticket location you received and the multiple attempts you have made to contact us. Once we receive your order information, we will review the matter with our ticketing team and supplier to determine what occurred and what options may be available.
Thank you, and we look forward to assisting you.
Went here to get a deal on the water…
Went here to get a deal on the water park at American dream mall. We wanted tickets with an add on cabana. Could only get the tickets… no fast pass option or any other add ons and can’t add on anything on the official site without purchasing full price tickets!
9 July 2026
Unprompted review
Reply from MemberDeals
We apologize for your experience. Please provide us with your order number so we can review your purchase and determine what options may be available.
Some attractions and venues choose which ticket types, cabanas, Fast Passes, or other add-ons can be offered through third-party partners. As a result, certain upgrades may only be available directly through the venue and not through discounted ticket programs.
Once we receive your order number, we will be happy to review the details of your purchase and see if there were any available options that were not properly disclosed during the booking process.
Thank you, and we look forward to assisting you.
I had to process this order multiple…
I had to process this order multiple times for hours ! It was showing rooms that were unavailable after calling the hotel to understand why my payment wasn’t processing
8 July 2026
Unprompted review
Reply from MemberDeals
We apologize for the difficulty you experienced with your booking. Please give us a call so one of our sales agents can assist you further.
We understand how frustrating it can be to spend hours attempting to complete an order, only to find that the rooms displayed online were unavailable when you contacted the hotel. We'd like the opportunity to review what occurred and determine whether there were inventory or availability issues that impacted your booking experience.
Please contact us at your convenience, and our team will be happy to assi
Reply from MemberDeals
We appreciate the kind feedback. Thank you and enjoy all the great deals.
I love that GovX is available to…
I love that GovX is available to provide discounts to veterans like me and public servants. I've used GovX a few times to purchase Washington Nationals tickets.
8 July 2026
Unprompted review
Reply from MemberDeals
We appreciate the kind feedback. Thank you and enjoy all the great deals.
The pop ups made it difficult
The pop ups were a bit constant and made the whole experience more difficult and confusing
8 July 2026
Unprompted review
Reply from MemberDeals
Please call us and we will be more than happy to help you book if needed.
Wild river tickets purchased
Wild river tickets purchased. Quick and easy transaction very happy thank you
8 July 2026
Unprompted review
Reply from MemberDeals
We appreciate the kind feedback. Thank you and enjoy all the great deals.
I was told if I used my PNC card
I was told if I used my PNC card, the "rewards will be applied at checkout". Well, SCAMMED again, I never received any reward or discount.....
8 July 2026
Unprompted review
Reply from MemberDeals
We apologize for your experience. Please call us or provide your order number so we can review your purchase and determine what occurred with the promotion.
Discounts or rewards associated with credit card programs may be subject to specific eligibility requirements, terms, or redemption processes. Once we have your order information, we can investigate whether a reward was expected and verify that the booking processed correctly.
We understand your frustration and would appreciate the opportunity to look into this matter further and assist you.
Cheaper price
The price and the easy navigation of the site is excellent.
8 July 2026
Unprompted review
Reply from MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
The price shown to me at the time of…
The price shown to me at the time of purchase did not properly represent what I paid - it did not show the tax and fees. I could have received a better price buying direct from Disney.
7 July 2026
Unprompted review
Reply from MemberDeals
We understand your concern regarding the final price of your Disney ticket purchase. Please note that applicable taxes and fees are displayed during the checkout process before payment is submitted and before you agree to the terms and conditions of the purchase.
We strive to provide transparent pricing so guests can review the complete cost before completing their transaction. Pricing and promotions available directly through Disney may differ from those offered through our platform and can vary based on ticket type, dates, and availability.
If you believe there was an issue with the pricing displayed during your purchase, please provide your order number and any screenshots you may have. We would be happy to review the transaction and investigate further.
Easy access with excellent vehicle…
Easy access with excellent vehicle selections - GREAT Savings for my rental vehicle
7 July 2026
Unprompted review
Reply from MemberDeals
Thank you for your feedback! We're delighted to hear that you found the rental process easy to use and were able to take advantage of excellent vehicle options at a great value. We're glad we could help you save on your rental car and appreciate you taking the time to share your experience. We look forward to assisting you with your future travel needs!
I booked one room but got charged for…
I booked one room but got charged for two rooms
7 July 2026
Unprompted review
Reply from MemberDeals
Please call or provide us the order number and we will look into your issue.
I wasn't able to book the room I wanted…
I wasn't able to book the room I wanted and it showed there was none available but when I searched again there was one but the price changed.
7 July 2026
Unprompted review
Reply from MemberDeals
Thank you for your feedback. We're sorry to hear about the difficulties you experienced while booking. We understand how frustrating it can be when room availability changes and the price is different when you search again. Please give us a call and our team will be happy to review your booking experience and look into the issue further. We appreciate the opportunity to assist you.
Reply from MemberDeals
Thank you for your feedback! We're delighted to hear that the process was clear, easy to follow, and quick to complete. We appreciate you choosing our service and hope you enjoy your experience!Provide your feedback on BizChat
hotel booking
When making a booking for the hotel the dates changed upon receipt of the email confirmation. our original dates were from July 7th to the 10th, but in the email it states we purchased the dates for July 13th-16th. Please do assist with with either the changing to the correct dates or a swift refund. We are currently in the process of doing all we can on our end. We humbly await your response.
6 July 2026
Unprompted review
Reply from MemberDeals
Thank you for bringing this to our attention. We are sorry to hear about the issue with your reservation dates. Please contact us directly with your order number so we can review the booking details and determine what options may be available. We understand the urgency of your situation and would like the opportunity to investigate this further and assist you as quickly as possible.
Always a great checkout experience love…
Always a great checkout experience love the perks and benefits. Always my number choice for living life
6 July 2026
Unprompted review
Reply from MemberDeals
We appreicate the great feedback. Thank you and enjoy all the wonderful perks.
I was unable to add the number of kids…
I was unable to add the number of kids to in the hotel booking section.
6 July 2026
Unprompted review
Reply from MemberDeals
Thank you for your feedback. We're sorry to hear you experienced difficulty adding the correct number of children to your hotel reservation. Please call us or provide your order number so we can review the booking and investigate the issue further. We would be happy to look into what options may be available and assist you.Provide your feedback on BizChat
Very easy to navigate and was a very…
Very easy to navigate and was a very smooth transaction
5 July 2026
Unprompted review
Reply from MemberDeals
We appreciate the kind feedback. Thank you.
Price was great easy to reserve
5 July 2026
Unprompted review
Reply from MemberDeals
We appreciate the kind feedback. Thank you.
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