MellowFlow Reviews 1,047

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 302 reviews, most reviewers were somewhat happy with their experience overall. Many people found the user experience positive, noting that the app helped them develop self-discipline, stay focused on goals, and gain new perspectives on their projects. Consumers appreciated the step-by-step approach and found the journaling prompts particularly helpful for self-awareness. However, some people were dissatisfied with payment issues, reporting billing discrepancies and difficulties with subscriptions. Several reviewers mentioned problems with canceling subscriptions and obtaining refunds, with some experiencing multiple charges even after attempting to cancel. The app itself received mixed opinions, with some finding it genuinely helpful while others felt it did not work as advertised or was not a "proper" downloadable app.

What people talk about most

User experience

Clients share positive opinions on user experience, finding the app useful and constructive for... See more

Payment

Customers frequently report negative interactions with payment, including unexpected charges and difficulty... See more

Application

Reviewers mention ambiguous feedback about the app. While some customers found the app useful for... See more

Subscription

Customers consistently express strong dissatisfaction with the subscription process. Many report issues with... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report that refund... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Mellowflow app introduced a degree of self discipline to me, so that I'm guided to NOT let the issues I'm tackling fade into the background and get stagnated while I'm crazy busy. After I complete... See more

Company replied

Rated 4 out of 5 stars

Happy with step by step 'bite size' approach to improving my life. daily thoughts exercises and you can set your limits to be smaller to begin with. Looking forward to see how it progresses

Company replied

Rated 2 out of 5 stars

After initial offer it's incredibly expensive and be warned they do NOT send a reminder when it's about to renew!! I signed up as reviews mentioned helpful daily app reminders so I thought that wou... See more


Company details

  1. Wellness Program

Written by the company

Welcome to Mellow Flow! We’re dedicated to helping you overcome procrastination, unlocking a more fulfilling and productive life.


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy to use

Easy to use. Interesting arrangement of webinar but very effective. Its good to be able to watch the videos over and over and I like the open Q&A portion

12 August 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
trust@mellowflow.app

Rated 5 out of 5 stars

Great program

I’m so happy that I followed through with this program

12 August 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
trust@mellowflow.app

Rated 5 out of 5 stars

Very helpfull and a lot of insight

Honestley, I have just started (4 days?) with the MellowFlow app (or website, my App Store doesn’t have the app -> iOS Netherlands). But up till now I have been following the programme and am positive about the way it works. My English isn’t at a top level anymore but I understand everything they tell and ask me to do, give good and structive exampels and I can easely write the answers, they don’t care if you make mistakes, just keep writing, think, reflect and write down your thoughts. It helps me look at my procrastination points (and boy, there are many) but still I manage to do the assignememts every day, also the extra’s like “boosting menthal health” and “first aid” plus other exercises help me calm my mind & soul, I take it step by step, day by day. I have a burn-out and I know myself quite well, it feels like this programme realy knows me too and it is realy very helpfull to gain sight of myself!

12 August 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
trust@mellowflow.app

Rated 1 out of 5 stars

Avoid at all costs

I am absolutely disgusted with this company. Avoid them at all costs. They manage somehow to take your money before you sign up and then start a recurring debit that you can’t cancel and the bank won’t do anything about it. It’s a scandel.

11 August 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Elizabeth,

I'm sorry to hear about this, however, it's impossible for us to take any money from you if you did not sign up for a subscription. Signing up means adding your payment details and pressing "Pay", there's no other way to do this.

Your subscription was cancelled 1 day after your cancellation request.

Best wishes,
trust@mellowflow.app

Rated 1 out of 5 stars

I cancelled subscription a few months…

I cancelled subscription a few months ago yet they just charged me again yesterday.
Disgusted with this Company.
My email that I used to sign up and was receiving replies worked fine.
As soon as I cancelled, my email to them bounces back!!

7 August 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Kristen,

Unfortunately, I was unable to find any record of cancellation, or record of contact with your name with us.

Please share your contact details so I can take a better look.

Best wishes,
Janice T.
trust@mellowflow.app

Rated 1 out of 5 stars

Terrible experience

Aug 5, 2025. Terrible experience. I logged in and made the payment, but the next time I couldn't log in or recover my password, I was charged again. I asked the site for help, and they helped me log in, but they didn't refund me. I also didn't like the content. Bad in every way.

Aug 25, 2025

You asked me to share my contact details, but I've already sent you two emails to that address, and it's been over two weeks and YOU HAVEN'T RESPONDED TO MY EMAILS. Mellow Flow sucks in every way.

5 August 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Ruben,

This doesn't sound right - please share your contact details so I can assist you with this ASAP!

Best wishes,
Janice T.
trust@mellowflow.app

Rated 1 out of 5 stars

Take heed

Take heed, this is a particularly cruel company. I had difficulty logging in to the service as a new subscriber and eventually gave up on their service. I let them know about my problems, but this did not stop them from claiming a recurring payment that was about 5 times the original trial amount. No response to emails about this. I am a pensioner, suffer from CFS of which procrastination is a symptom (presume this is what they rely on for their ‘money for nothing’ business model). I have cancelled/closed my credit card but this may not stop them from delving in again in a months time. Scam? AVOID. CRUEL PEOPLE.

1 August 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Andrew,

I'm sorry for any confusion caused. I looked through the support conversation records and this is what I was able to find:

You successfully created and activated your account, however, you kept accessing the activation page rather than the app itself.

Please refer once more to the last e-mail the customer support team sent you with the link to just accessing the app.

Best wishes,
Janice T.
trust@mellowflow.app

Rated 1 out of 5 stars

I was unable to cancel through the app

I was unable to cancel through the app, and when it came time for the renewal, they charged me. I then requested to cancel my subscription and refund the charge through support. They refused and quoted their lengthy refund policy multiple times, which borders on psychotic, preying on a procrastinator's worst fears. I will be contacting the Better Business Bureau and the Consumer Protection Agency.

28 July 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Lisa,

I'm sorry about this - if you could let me know some more details on how you attempted to cancel previously and what exactly happened, I would be able to see how I can assist you further with this.

Best wishes,
Janice T.
trust@mellowflow.app

Rated 1 out of 5 stars

horrible experience with this app

SCAM horrible experience with this app - fraudulent charges and almost impossible to cancel subscription

3 August 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, John,

I'm sorry that you came out of this experience with a sour taste. I can confirm that the customer support team cancelled your subscription on August 5th, about a day after your request.

Best wishes,
Janice T.
trust@mellowflow.app

Rated 1 out of 5 stars

Never agreed to monthly charges this is…

Never agreed to monthly charges this is a scam! Never purchased an app have no login or info so far $100 charged.

31 July 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Pamela,

I apologize for any confusion and frustration caused by the charges, however, please note that all of our plans are subscription-based and this information was disclosed before you chose which plan you would like to go forward with.

If you need any more assistance, please get in touch with me.

Best wishes,
Janice T.
trust@mellowflow.app

Rated 5 out of 5 stars

This is very helpful

This is very helpful, it helps me to stay organised and focused.

2 August 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
Janice T.
trust@mellowflow.app

Rated 1 out of 5 stars

Impossible to cancel subscription and no refund!

I tried to cancel my subscription from within the app, which didn't work. Then I tried to contact them through the contact form in the app, which didn't work either. As a last resort I emailed customer service. Before I got a reply the subscription was automatically renewed and $189 was paid through PayPal. I have emailed them immediately, but got replies that made it seem they didn't understand the situation. So then I tried getting my money back through PayPal, but apparently MellowFlow told them I only cancelled after the renewal, so now the case is closed and I am not getting my money back. I keep emailing customer service from MellowFlow, but they are no longer responding. SCAM

Update: also no response from the lady who asked here to contact her.....
Update2: it's a week later, and still no response.....
SCAM!

14 July 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

I'm sorry to hear about this situation. Please share your contact details so I can take a better look at your case and see how I can assist you further!

Best wishes,
Janice T.
trust@mellowflow.app

Rated 5 out of 5 stars

Addressing of procrastination - Excellent

The addressing of procrastination is important. MellowFlow gives me a structure within which to work on correcting that behavior. I am at a point in my life now that I have retired from Corporate America that I can unmask and become my true self. This tool is an excellent addition to the change tool kit.

31 July 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
Janice T.
trust@mellowflow.app

Rated 1 out of 5 stars

Withdrew large amount of money without concent.

I paid for a one time only periode but after one month they withdrew 4 times the amount for something I never signed up for. I wrote them several mails but no reply. I consider this to be scam.

10 March 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Astrid,

It sounds like you may have accidentally purchased on our extras. Please share your contact details so I can take a better look at this.

Best wishes,
Janice T.
trust@mellowflow.app

Rated 5 out of 5 stars

Small changes leads to big ones

The first time I found something that made a difference in my way of operating.
In a week I experienced change in my progression. Small tasks get done easily. Things I used to put off and then it builds up to huge tasks.

31 July 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
Janice T.
trust@mellowflow.app

Rated 5 out of 5 stars

Unpack and understand

It is valuable to me to unpack thoughts as it gives tremendous perspective and to just realign with my inner self. It is also helpful to consciously direct myself into a better realm of myself.

30 July 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
Janice T.
trust@mellowflow.app

Rated 5 out of 5 stars

I think it’s important to understand…

I think it’s important to understand our behaviors before we can improve ourselves. Mellow Flow does just that.

25 July 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
Janice T.
trust@mellowflow.app

Rated 1 out of 5 stars

This is a scam

I have not received any emails since 01.03.25 but Mellowflow has been taking £47 from my bank account every month. This is not the amount to which I agreed when I set up my subscription. And furthermore, the invoice for this month states that the amount to be taken is $23.51 which equates to £17.60. When I try to sign in to the app I am unable to do so because clicking on the 'login' button produces no result. I wish to end my subscription and receive a refund for the amount charged over and above the agreed subscription each month. This comes to £147.00 for the five months from March to July inclusive.

29 July 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Amanda,

This doesn't sound quite right - please share your contact details with me so I could take a better look at what is exactly happening with your account.

Best wishes,
Janice T.
trust@mellowflow.app

Rated 5 out of 5 stars

Converted skeptic

I'm quite skeptical about online products to induce change but Mellow Flow asks good questions, it's a short sharp daily activity with variety and options and I'm enjoying it. It's happening!

29 July 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
Janice T.
trust@mellowflow.app

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