Megazip Reviews 

2,385
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find it easy to order, often locating hard-to-find or discontinued parts with clear diagrams and a wide selection. Many people praise the fast delivery and excellent packaging, ensuring items arrive in perfect condition. Reviewers also appreciate the attentive customer service, quick responses, and helpfulness, especially when tracking orders or dealing with inquiries. However, some customers also noted unexpected changes in shipping costs after placing their orders, sometimes leading to significant additional payments. A few other people felt that delivery times were occasionally longer than anticipated or that tracking information was not always accurate. Additionally, a small number of reviewers experienced receiving incorrect parts or items that did not fit their specific vehicle model.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the availability of genuine, hard-to-find... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast shipping and prompt... See more

Order

Consumers generally report positive experiences with the ordering process, highlighting ease of ordering,... See more

Service

Customers consistently note positive experiences with service, praising the excellent and caring assistance,... See more

Price

Reviewers highlight ambiguous aspects of price, with many finding parts at great prices, often cheaper than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, you have the diagrams for everything on my bike. No problems with payment. Packaging is great, have orderer twice from you and the box gets on perfect condition, with an excelent... See more

Rated 5 out of 5 stars

Clutch Set, Starter, Suzuki were ordered from Japan to South African, Cape Town. Shipment was done within 7 working days and the parts arrived a week later. We used Fedex for shipping. Parcel and part... See more

Rated 5 out of 5 stars

Ive ordered now 3 times, parts for yamaha jetski one part was a cylinder head which was shipped to ireland Can't recommend them enough 3 orders all came within 2 weeks of ordering them Customer... See more

Rated 5 out of 5 stars

This isn't the first time I've purchased from Megazip, and it won't be the last. This time, it's from Japan to the always bureaucratically complex Argentina via state postal services. Even so, it alwa... See more


Company details

  1. Auto Parts Store

Written by the company

Megazip is #1 source of new genuine oem parts at discounted prices for major car, powersports, motocycle and outboard brands. Detailed diagrams & catalogues. Fast worldwide shipping to your door. Easy to find & order parts online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(2,385)

186 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID. Bait and switch pricing. DO. NOT. USE.

I placed and paid for an order for a fan shroud, for $173.99. ~$140 for the fan shroud, and ~$30 for shipping. Then they message me asking for another $50 because shipping was more than expected? $80 to ship this from Japan to USA? That is rediculous. Now, they are asking $160 for the fan shroud, and $60 for shipping on their website. I am sure they will make some shoddy excuse of a reply to this review, trying to explain how I don't understand something about their "process". They can say what they want, but the matter of fact is this still happened. I am not the only one who keeps having these issues.

EDIT: Your reply is exactly what I expected, and yet still unacceptable. One reason this is ILLEGAL is because the average person would rather still pay the extra money instead of the effort of cancelling the order, waiting for refund, and buying again from somewhere else at the now-same price. YOU ALSO RAISED THE PRICE OF THE PART ON YOUR WEBSITE IMMEDIATELY AFTER DEMANDING I PAY MORE FOR SHIPPING. Companies can and will take advantage of this, as you have clearly demonstrated. I will not participate and instead share this continued scam of an experience with everyone unless a sincere effort is demonstrated.

8 June 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Nic,

Please let me apologize for the inconvenience caused. We understand your feelings perfectly and how distressing this can be.

Most of the shipping carries, including FedEx and DHL, take into account the DIM weight when calculating the valid cost. And to make sure our customers are ware of this, we have this info posted on our website: https://www.megazip.net/information/shipping_and_delivery

Additionally, the price was not raised, and at the moment it remains the same in our website catalog. In your order, the parts' cost has been recalculated with 20% off. Please find more information in your Megazip account. Hope this resolves the matter.

Feel free to visit our website and find more here about our Terms and Conditions: https://www.megazip.net/information/terms-and-conditions

Sincerely,
Megazip Team

Rated 5 out of 5 stars

Don’t hesitate to order from here

The customer service is top tier. I’ve placed multiple orders over the past few months and every order I received an email stating my order was received, in process and shipped.
I have also asked to add to my order some parts I forgot and there was no issue.
The shipping is way way cheaper than other websites and it’s fast. 2-3 days after it’s shipped.
I highly recommend Megazip if you have hard to find parts for your older Japanese made vehicle.
These guys are great!

18 May 2025
Unprompted review
Rated 5 out of 5 stars

fast processing

fast processing, even switched warehouses so i would get cheaper shipping all in one order, great job to staff, they have almost all parts needed for 2004 Honda CBR125R

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Awesome teamwork

Awesome teamwork, supportive and very knowledgeable staff. The extent these guys went to help me find OEM parts for my Honda Civic 2005 was unbelievable. These guys are the epitome of perfection. I have been blown away with how good the service is and how knowledgeable the team of guys are. I had spent hours online looking for OEM parts on my 25 year old Honda Civic with no luck, when they were finally found in seconds Megazip website. Their chat service is just amazing. Keep it up guys, you offer a service which every business should strive to match. Always happy to recommend. Cheers.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Original Yamaha Clutch Cable

I have been looking for a spare clutch cable for an old yamaha trail bike. I found the cheapest on Megazip!
So I ordered. But made a mistake with my order. I immediately notified Megazip of the situation. Staff was helpful in changing and processing my order.
It took a few days short of two weeks for the item to arrive.
Very happy with my Megazip experience.
Than k you!

26 May 2025
Unprompted review
Rated 1 out of 5 stars

WORST EXPERIENCE EVER

WORST EXPERIENCE EVER, DON’T BUY FROM THEM!!
I ordered a cable coil for my car, from UAE Warehouse. 1 week in and still no sign of shipping. They contact me saying I need to pay more for shipping because the volumetric weight is over the limit. Ok, let’s pay! ANOTHER week in, they contact me and say they don’t have it in stock in the UAE warehouse and that if I wanted it they could ship it from Japan for 100$ more! Worst experience ever.

4 June 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Edoardo,

We're sorry that your experience with us was not as smooth as expected. It is fair that you feel so disappointed, and we would like to apologize for this.

Please let me tell you more about how it works. We sell a wide range of original spare parts and accessories, and over 10 million original parts can be found on our website. Every effort is made to keep stock levels up to date and accurate. However, on rare occasions, information about the exact availability of a spare part can be delayed or outdated. Let us assure you that such situations are uncommon.

We understand that this is not an ideal situation, but we hope you'll give us a chance to make it right. Please visit your Megazip account for more info.

Sincerely,
Megazip Team

Rated 5 out of 5 stars

First time customer

First time customer. Delivery from Japan. Worked out very well - correct / genuine Honda parts received within 1 week (6-12 business days promised when ordering, received after 5 business days), great communications, great pricing. Based on my experiences, highly recommended store.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Excelent website

1st time ordering from isla mujeres, Mexico: Everything went smoothly. Comunication on point. Handling and shipping in time.
Payed 15% of import taxes when delivered (already knew about it)
Yamaha OEM parts. Hats off.
Keep it Up Megazip! Will order again!

29 May 2025
Unprompted review
Rated 4 out of 5 stars

Genuine parts priced right

My Lexus parts were exactly as expected—Genuine Toyota parts in original wrappers. Shipping speed from Japan was impressive, but still took a while so plan accordingly. The packaging was traditional Japan: Very neat, taped perfectly, and considerate of its contents. Even with shipping, I still saved a lot of money over buying from the Lexus dealer.

22 May 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Ian,

Thank you for your feedback.

We understand that spare parts are often needed urgently, and we do our best to organize quick delivery. True, the ETA of some of the parts from your order has been moved further, so we've discussed this in advance, and offered the best option.

We're always happy to check the stock before the payment is made, and arrange the fastest delivery. There are a few different options here, among them is to ship the back-ordered parts separately.

If you consider using our service again in the future, we can offer placing an order and just email us. We'll do the rest: check the stock, the shipping fees, and special offers for loyal customers.
Just let us know, we'll be more than happy to help.

Sincerely,
Megazip Team

Rated 1 out of 5 stars

Unprofessional Service and Unacceptable Delay – Never Again

I placed an order for two items from Megazip on May 08, 2025, and was told delivery would take 5–7 days. As of May 22, the tracking information hasn’t updated since May 14 — the package is stuck in Japan with no movement for 10 days.

Despite contacting their support, I was met with vague excuses about customs and shipping delays. They refused to escalate the issue or offer any solution. Instead, they simply repeated that the delay is “normal” and that I must wait even longer.

This is not acceptable, and this level of poor communication and lack of accountability is incredibly unprofessional. I’ve now had to prepare a PayPal dispute to protect myself.

This was my worst and last time ordering from Megazip. Avoid if you value your time and money.

22 May 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Abdulrahman,

Thank you for reaching out and sharing your concerns.

I understand your frustration regarding the delay with your order, and I sincerely apologize for the inconvenience this has caused.

Please note that delivery times can sometimes exceed the usual estimates due to flight availability and customs processing in transit points. The estimated delivery timeframe provided on our website serves as a guideline.

We've been monitoring the updates on a daily basis, and as of today, your package has been safely delivered to Saudi Arabia customs. Please find more on Saudi Post website.

We're willing to offer you the best solution in this case. Please find more in your Megazip account.

Thank you for your understanding, and we appreciate your patience while we work to resolve this matter.

Sincerely,
Megazip Team

Rated 1 out of 5 stars

Don't order from them

Don't order from them. They never sent me the item and are blaming the shipping company. I'm requesting a refund, but they say they can't process it until the parcel is officially declared lost. Very disappointing.

9 April 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Joseph,

Thank you for reaching out and sharing your concerns.

I understand your frustration regarding the delay with your order, and I sincerely apologize for the inconvenience this has caused. We've submitted a search claim, and are currently awaiting the update from the shipping carrier.

Please note that delivery times can sometimes exceed the usual estimates due to flight availability and customs processing in transit points. The estimated delivery timeframe provided on our website serves as a guideline.

At this moment, we cannot cancel your order as it is still in transit. However, we're willing to compensate you for the delivery costs once we have more information from the shipping company.

We're closely monitoring the updates in a daily basis, and going to keep you posted. Thank you for your understanding, and we appreciate your patience while we work to resolve this matter.

Sincerely,
Megazip Team

Rated 3 out of 5 stars

The parts was good

The parts was good
The first price was ok
But after i did the order and pay for it
After 2 days i got email to add 280 $ (shiping cost was 380$ insted of 100)
I payed but it was not fair

6 May 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Zabary,

Thank you for your feedback.

We understand your disappointment and offer our apologies for the inconvenience caused. Please let us tell you more about shipping. Our website calculates delivery cost based on physical weight of the ordered items and destination.

FedEx and DHL take into account the DIM weight when calculating the valid cost. We check every such order, before passing to the supplier. And to make sure our customers are ware of this, we have this info posted on our website: https://www.megazip.net/information/shipping_and_delivery

We've offered you shipping to Israel by DHL or FedEx at the best economical tariffs. As a result, you've selected DHL shipping. Once of the fastest delivery options. If you consider using our website again in the future, we advise you to place an order but not to proceed with the payment. Our team will be happy to check all shipping options for you. And there's more, to make your future experience with us much smoother, please find a special offer in your Megazip account.

Sincerely,
Megazip Team

Rated 5 out of 5 stars

I am impressed with the price and the…

I am impressed with the price and the purchase. In my situation I needed a gas tank for a 2004 Honda Silver wing. To my surprise the were able to locate and ship a brand new tank. Will I come back and offer future purchases. Of course I will. Thank you and happy riding 😊

19 May 2025
Unprompted review

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