Dirty thieving scammer company, sent us the complete wrong tiles, we sent them back mint and they wouldn't honour a refund so they've just kept £765 of ours right before the birth of our first child.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
You were great up to there up to being a problem. The tiles you sent didnt match the photo and we had to bring back to you! yet you still charged a 25% fee which is not fair.
Excellent product Excellent price Value for money We got extra tiles just in case Just right Brilliant company The staff are very professional and attentive and provided all the informatio... See more
Excellent customer service, huge choice very competitive pricing no hard sell. Free samples are available making it easier for us to match tiles to our units. We will be returning to purchase wooden... See more
Company details
Written by the company
MegaTiles is a family run business that specialises in procurement and distribution of Porcelain Tiles and Mother of Pearl mosaic with a specification focused approach. All our products are handpicked with certifications and standardised testing that form part of our vetting process. Get in touch to start your interiors journey seamlessly.
Contact info
United Kingdom
- info@megatiles.com
- megatiles.com
1.9
Poor
102 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought some granite tiles which were…
I bought some granite tiles which were great quality and excellent value.
21 January 2021
Unprompted review
Good price,very pleasant people to deal…
Good price,very pleasant people to deal with,definately use again
Steve
10 December 2020
Unprompted review
Reliable, good value for money , would recommend
This is the first time I used Mega tiles. I was referred to them by a family member who had previously used them. Salma and Sofia were very professional, flexible and gave us the right advise. We went to a few tile companies but they offered us very competitive rates. We are very happy with the service we received and the quality and won’t hesitate to recommend them to any one or use them again for future projects.
9 December 2020
Unprompted review
Absolutely first class service would…
Absolutely first class service would definitely recommend thank you very helpful and quick to respond
7 August 2020
Great tiles fab service thanks
27 November 2019
Excellent customer service
Excellent customer service! Sophia has been very helpful throughout our purchase of the tiles and extremely patient throughout. I would highly recommend!
20 November 2019
Have used MegaTiles 3 times now
Have used MegaTiles 3 times now. Always provide a fantastic service. Will always recommend them.
20 November 2019
Excellent product
Excellent product
Excellent price
Value for money
We got extra tiles just in case
Just right
Brilliant company
The staff are very professional and attentive and provided all the information needed and kept me informed throughout the whole process.
The delivery men were great - no issues and delivered and placed in an appropriate place in house.
The tiles look great just fantastic
Thanks to Sofia
19 November 2019
Excellent service
1 July 2019
Excellent service and great quality…
Excellent service and great quality items, would thoroughly recommend and will be using again!
27 June 2019
Very honest and helpful
26 June 2019
Excellent customer service
Excellent customer service. Sofia was very accommodating and helpful. Delivery was on time. My tiles look amazing. Very happy customer.
26 June 2019
Reply from MegaTiles
Thank you Ferzana.
Mega tiles are amazing and super…
Mega tiles are amazing and super friendly. Delivered exactly like they said they would and very helpful all round.
31 March 2019
Unprompted review
Fantastic customer service and advice
Fantastic customer service and advice. Competitive prices.
14 January 2019
Very helpful & very prompt delivery
Very helpful & very prompt delivery. Tiles were exactly as described & as per sample. Would have no problem recommending / using again.
Many Thanks.
3 December 2018
Excellent service thanks
26 November 2018
Very quick good job
26 November 2018
Quality goods and service
20 November 2018
great people and superb product
2 October 2018
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.