Megatan.ws 

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See what reviewers are saying

Rated 1 out of 5 stars

Do not purchase! I have always used this company but the past two times I have had delivery issues. The previous order to this finally ended up being dispatched after a couple of weeks howe... See more

Rated 4 out of 5 stars

Order 323931 23-Jan-23 No email confirmation. Order awaiting fulfilment. Have sent internal message 25-Jan-23 09:24 asking to confirm when I can expect delivery. Can you please provide an up... See more

Company replied

Rated 5 out of 5 stars

I placed an order on the 2nd December, Ricco emailed regularly to let his customers know the current business situation, and true to his word my order arrived, yes it was quite late but I was kept inf... See more

Company replied

Rated 1 out of 5 stars

COMPANY IS A SCAM - TOOK MY MONEY AND HAVE NOT RECEIVED ANY ITEMS. Ordered from them over a month ago and received no emails of order updates so contacted the company and they said they were g... See more

Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler
  3. Health and Beauty Shop

Written by the company

MEGATAN is Europe's #1 supplier of the highest grade of Melanotan 2 tanning injections, but unlike other greedy competitors will not charge you a premium...


Contact info

All reviews

(329)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was initially hesitant because of the…

I was initially hesitant because of the recent bad reviews. However I have used MegaTan for years now. A little slow to get the product shipped but it all arrived as expected so I have placed another order for more.

2 February 2023
Rated 2 out of 5 stars

Il take it back when i said this…

Il take it back when i said this company is a scam as i finally got my order, minus my free 10mg starter kit that was supposed to get with the 30mg starter kit. If you had just let your customers know when they ordered that there was delays a lot of people wouldn’t of been pi**ed off thinking that they had been scammed. Hope the deivery speed picks up.

3 February 2023
Rated 5 out of 5 stars

Patience

I have read reviews and was sceptical, but I messaged Rico of my account. He came back to me and told me he had shipped the order. And it has just arrived. I believe the company has been through change. I think the way forward is patience and politeness.

2 February 2023
Unprompted review
Rated 1 out of 5 stars

Order 4th January still no tracking…

Order 4th January still no tracking available and still no response from sending emails

4 January 2023
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Vicky i really am so sorry about the delays with this order. The issue we are having is royal mail are currently not sending any international parcels out of the UK. As soon as this issue is resolved your order can leave the Uk

Rated 1 out of 5 stars

Well had a email on friday saying my…

Well had a email on friday saying my order had shipped with a tracking number, what aload of bull its now monday and the tracking number still aint working plus if it was posted on friday id of most likely received it today, avoid this company at all costs. Scam website.

30 January 2023
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Kerry i can assure you that we are not a scam company. Yes we have had alot of issues the last month but everything is now more or less back to normal. If you could either reply on here with your order number or send me an internal message i can deal with this ASAP.

Rated 1 out of 5 stars

Still waiting on a my order and still…

Still waiting on a my order and still no response .

When are you sending or issuing a refund ????

I have sent over 30 internal messages and emails !!!! You 24 hours to send my item and I want next day delivery thank you beyond a joke now coming up to 2 months since order stop scamming innocent people
Or further action will be taken

322706 Order number

!!!!!!!!

5 December 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Kieran could you please send me an internal message so i can deal with this matter as i need your order number so i can get this resolved ASAP

Rated 4 out of 5 stars

Order 323931 23-Jan-23

Order 323931 23-Jan-23

No email confirmation. Order awaiting fulfilment. Have sent internal message 25-Jan-23 09:24 asking to confirm when I can expect delivery.

Can you please provide an update, when do you expect to post my order?

I will update my review based on response and if I receive my order.

Update 02.02.23 - Ricco has been in regular contact with me, provided shipping details on Sunday which I could track and was delivered today by Royal Mail. So I am happy 😃

23 January 2023
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Stuart i can assure you that i have replied to your internal message and your order is on its way to you

Rated 1 out of 5 stars

Still waiting for my order from…

Still waiting for my order from December, I have sent LOTS OF Messages and absolutely NONE replied to other than on here. DO NOT ORDER- I have already contacted my bank's fraud team so please do NOT order from this site!

25 January 2023
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi victoria could you please confirm with me your order number as i have no outstanding order messages under the name of victoria. I want to get this issue sorted asap as i can assure you we are not a scam company

Rated 5 out of 5 stars

Patience

I placed an order on the 2nd December, Ricco emailed regularly to let his customers know the current business situation, and true to his word my order arrived, yes it was quite late but I was kept informed all the time. Give the man some leeway, he will sort it, best product on the market. If you need to contact him use the chatbot on megatan website...

21 January 2023
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

thankyou for your kind words we are trying our best to get this all sorted and back to running smoothly again

Rated 1 out of 5 stars

Where is my order ?

Where is my order ??
Can you refund me ?
You sent me this mess 4 Jan ‘ Reply from Megatan.ws
4 Jan 2023
Hi Joanna

I am very sorry that your order has been delayed for so long but I can assure you that we are catching up very quickly with the backlog and your order WILL be with you very shortly.

Thank you

Ricco’
Where is it ????

8 December 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Joanna could you please send me an internal message so i can get this matter dealt with ASAP

Rated 1 out of 5 stars

322756 Order still not fulfilled since…

322756 Order still not fulfilled since 12 December. Used megatan for almost 10 years with the best customer service. All of a sudden they take your money and do not send the product and will not answer messages. So sad that I will have to go elsewhere unless rectified immediately.

19 January 2023
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Hayley i am so sorry about the way you feel you have been treated. I can assure you 100% your order will be with you this week and once again i would just like to say how sorry i am about the wait

Rated 1 out of 5 stars

Still waiting on my order from…

Still waiting on my order from december, messaged numerous times and received no correspondence back. Always ordered from this company and had no problems unto sure what as happened or if this company is still up and running, looking at other reviews there quite alot in my position, wouldn’t advise anyone to order from here anymore il be looking for a new supplier.

17 January 2023
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Emma i am sorry to hear about how you have been treated. We are doing eveything possible to get the company all sorted out and back to running smoothly like it has been in the past. If you would like to send me an internal message i will deal with this ASAP

Rated 5 out of 5 stars

Everything back on track after delays

Always a great service. There were delays during November but have since ordered and received my parcel pronto. I believe the delays were due to staff/partner changes which all existing customers were made aware of.

2 January 2023
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Thankyou for your kind words we are trying our best to get this all sorted and back to running smoothly again

Rated 5 out of 5 stars

I HAVE USED THIS COMPANY FOR OVER EIGHT YEARS

Despite the recent delays and negative reviews I have to say that I have NEVER had an issue with either the product or the customer service. I believe them to be trustworthy and ethical. Definitely not a scam.

23 December 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

thankyou for your kind words

Rated 1 out of 5 stars

Don't buy here

Ordered on 16 December - never dispatched. emailed them 5 times without response. Eventually did a chargeback through my credit card. Buy elsewhere as I did. Delivered next day

16 December 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Tony i am sorry to hear how you feel. If you would like to send me an internal message i will deal with this ASAP

Rated 3 out of 5 stars

AMAZING product, bad customer service at the minute

I ordered from MEGATAN last year and had the best experience , could not fault the product whatsoever I LOVED it and the service was also next to none. For that I would give 5 stars.. However, I placed an order on 1st December and haven't received still or had any acknowledgment to my emails. Im gutted about this and am not bothered about the money but would really like my order and the product again. If the company sees this and can rectify the issue i will re-submit review.

11 January 2023
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Teegan i am sorry to hear you feel the way you do about us. We are doing everything possible to get this all turned around and running smoothly again. If you would like to send me an internal message i will get this matter resolved for you ASAP

Rated 1 out of 5 stars

I ordered from Megatan, two months & I am still waiting

I ordered from Megatan, and my order was faulty. They told me they would send a replacement, and I was informed that the replacement was sent on the 24th of November. It is now the 11th of January and still hasn't arrived. I have tried to contact them every week for am update for my order with no luck and now they have removed the "contact us" link from their web site so no one can contact them. Yet I get bombarded several times per week with emails with offers to make more purchases.
If I don't receive my order of a full refund in the next two weeks them I will seek legal action

11 January 2023
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi I am so sorry to hear how you feel you have been treated. If you could please send me an internal message i will deal with this ASAP

Rated 1 out of 5 stars

Unfortunately had to resort to a poor…

Unfortunately had to resort to a poor review! Ordered back in December, still not received order. Emailed several times - still no reply yet receiving daily promotion emails!
Ordered from MEGATAN 5 times last year with no issues however, this time having a nightmare! Would appreciate acknowledgement at least!

Order 322841

15 December 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Louise

I am so sorry for the poor service you have experienced, I have been doing everything possible to getting everything back on track properly. Within the next 7-10 days I will not have a single overdue order waiting to get out.

Please do not give up on MEGATAN as we are going to be bigger and better in 2023!!!

Thank you
Ricco

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