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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent and swift service, highlighting the ease of ordering and the remarkably fast delivery. Many people appreciate the good value, product selection, and the helpfulness of the staff, often noting the inclusion of free gifts with their purchases. However, some customers were dissatisfied with specific issues, such as receiving expired products or items with damaged packaging. There were also occasional concerns about delivery times, with some experiencing delays or issues with tracking and communication regarding their orders.

What people talk about most

Product

Users describe positive interactions with product, often praising the wide selection, good prices, and fast... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering and the quick delivery,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the great,... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the good quality products, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent speedy service. The Candy flavour EAA s make drinking water super easy when on prep. And the little extra gifts you receive for free are great. Will definitely be ordering more products to t... See more

Rated 5 out of 5 stars

It was a great experience to buy online and the delivery was increíble fast however they could improve their website design. I found per4m protein flavors i couldn’t get anywhere else. I already place... See more

Company replied

Rated 5 out of 5 stars

Prompt order updates and dispatch. Delivery time was impacted by bank holiday, so can’t comment on speed of delivery. But this is not on them. Overall great service

Rated 5 out of 5 stars

Very helpful, great customer service and swift delivery! One item turned out to be out of stock, so got an email with options on a Thursday evening and got the order delivered on a Saturday morning -... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

Discount Supplements & Sports Nutrition Online Store. We Offer Protein Powders, Creatine, Amino Acids, Weight Loss Products, Pre Workouts, Vitamins, BCAAs. Premium Quality Brands, Low Prices and Great Customer Service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

440 reviews

5-star
4-star
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1-star

Replied to 37% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My new go-to

Ordering was easy, prices are much cheaper than at retail shops and everything arrived within a few days. Very happy

26 April 2026
Rated 5 out of 5 stars

good stuff

It wasn't the fastest delivery but all stuff as requested and agreed so 5 stars earned fairly

26 April 2026
Rated 1 out of 5 stars

have ordered from MegaPump many times…

have ordered from MegaPump many times and usually everything was fine. The products arrived without problems and the delivery was always on time. Because of that I trusted this store and kept ordering from them.
However, I had one bad experience. One time I ordered Ashwagandha but accidentally selected the option to pick it up from the store instead of delivery (Order #72418). I realized the mistake right away and wrote to their support explaining that I live far away and cannot come to the store. I asked if they could simply send it to me instead.
Unfortunately, I never received any response. I contacted them by email and also tried reaching them through their chat, but nobody replied. It was very disappointing because I had already paid for the product and it felt like my messages were just ignored.
This happened around 1–2 years ago, but the experience still left a bad impression. Most of my orders were fine, but the lack of customer support in that situation was frustrating.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Prompt order updates and dispatch

Prompt order updates and dispatch. Delivery time was impacted by bank holiday, so can’t comment on speed of delivery. But this is not on them.

Overall great service

26 January 2026

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