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Review summary

Created with AI, based on recent reviews

Considering 365 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the hair's softness, lack of shedding, and natural appearance. Many people are also very satisfied with the ordering process and the fast delivery service, often receiving their items quicker than expected. However, some customers also mentioned issues with the price, with a few feeling that the quality did not always match the cost. A small portion of people were dissatisfied with the product not matching the advertisement, experiencing issues like thinness, split ends, or an unexpected smell. There were also occasional reports of incorrect orders or wigs arriving without expected accessories.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the hair for being soft,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the hair's softness, fullness, and... See more

Order

People report positive experiences with order. Many customers express satisfaction, with some stating they... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the swift and fast shipping... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers found the pricing affordable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was skeptical if it was ready to go fr but baby i slapped that wig on my head and was ready to travel everywhere! Hair is impressively soft, sheds a bit, i have the platinum baylage blonde highlight... See more

Company replied

Rated 5 out of 5 stars

This wig is honestly incredible! The hair is extremely soft — silky from root to tip — and there’s absolutely no smell at all, which says a lot about the quality and cleanliness. The curl... See more

Company replied

Rated 5 out of 5 stars

Megalook is a FIVE STAR RATING company in my book! The quality of their products, prices and how fast my shipment arrived was priceless. The Megalook 13x6 Three-Go™ Glueless Wig Straight With... See more

Company replied

Rated 5 out of 5 stars

Both wigs that I ordered came very fast and at the same time. I also ordering an electric flat iron that works amazing but back to the wigs! The quality of both is 10 out of 10. I definitely will be r... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler
  4. Hair Product Store
  5. Wig Shop

Written by the company

Welcome to MegaLook Hair, your go-to destination for high-quality human hair wigs. We have 100% Virgin Human Hair Wigs, Bundles With Closure, Lace Frontal Closure, Wholesale Hair Vendor. We're dedicated to helping every customer find their confidence and beauty. Whether you're seeking everyday comfort or the perfect style for a special occasion, we've got you covered. Explore MegaLookHair and unleash your personality, all just a touch away!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Did not receive

Did not receive

29 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Destinee Thompson

We’re sorry to hear that you haven’t received your order yet. Please contact our after-sales support email, and our team will look into this for you and assist as soon as possible. We’ll help check the shipping status and work on a solution—thank you for your patience and understanding.

Megalook hair

Rated 5 out of 5 stars

Order

I order the 360 wig, 24in I really love the wig. The only problem i had was that it cover my ears so I had to cut it a little bit which made it shredded but otherwise I love the wig.

19 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Carolina Nunez

Thank you for your honest feedback! We’re really happy to hear that you love the 24-inch 360 wig overall. Regarding the ear coverage, we understand how that could be inconvenient—360 wigs are designed with fuller lace coverage for versatile styling, which can sometimes require minor customization for a perfect fit.

We appreciate you sharing this experience and will definitely record it as feedback for our product team to review. Thank you again for your support and for choosing us!

Megalook hair

Rated 5 out of 5 stars

Perfect Ash Blonde Hair

Hair came right on time. Ordered it late and was worried about it coming in time and it actually came earlier. Hair came and was everything I wanted. My stylist barely had to do any plucking or bleaching and don’t get me started on how soft the hair is. Would definitely recommend to anyone looking for some good blonde hair

18 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Asha

Thank you so much for the detailed feedback! We’re really glad to hear the hair arrived earlier than expected and exceeded your expectations. It’s great to know the pre-plucked and pre-bleached lace made things easier for your stylist, and that the softness stood out to you as well.

We truly appreciate your recommendation and your trust in us—enjoy your blonde look, and we hope to serve you again soon!

Megalook hair

Rated 5 out of 5 stars

It was easy to order the product I…

It was easy to order the product I wanted and it was delivered quickly and safely to my home

16 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Georgia

Thank you so much for your kind feedback! We’re happy to hear that ordering was easy and that your package arrived quickly and safely.

We truly appreciate your support and hope you enjoy your wig. If you need any help in the future, please don’t hesitate to reach out! 💕

Arabella hair

Rated 5 out of 5 stars

Honestly these are the best wigs I ever…

Honestly these are the best wigs I ever purchased. I appreciate you guys

23 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Atrina Towns

Thank you so much for your wonderful feedback! We're beyond thrilled to hear that these are the best wigs you've ever purchased. Your appreciation means a lot to us, and we're so glad we could provide you with a great experience. If you ever need anything in the future, we’re always here to help!

Megalook hair

Rated 5 out of 5 stars

I enjoyed shopping with Megalook Hair

I enjoyed shopping with Megalook Hair. I ordered two wigs and they were high quality, looked fabulous, the lace was amazing, and the order came on time.

17 December 2025
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Renieal Campbell

Thank you so much for your kind words! We're so glad to hear that you enjoyed shopping with Megalook Hair and that you're happy with the quality of the wigs, the lace, and the timely delivery. We truly appreciate your support and hope you continue to love your new wigs! If you need anything else, don't hesitate to reach out.

Megalook hair

Rated 4 out of 5 stars

The wig is beautiful

The wig is beautiful ! I have not installed her yet but the color is perfect and hair is soft and true to length the only thing is it’s not exactly big head friendly keep that in mind .

22 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Danielle

Thank you so much for your feedback! We're thrilled to hear that you love the color and softness of the wig. We understand that the fit might not be ideal for everyone, and we truly appreciate you mentioning it. If you have any other questions or need further assistance, feel free to reach out. We're here to help!

Megalook hair

Rated 4 out of 5 stars

Babyyyyyyy this hair is everything I…

Babyyyyyyy this hair is everything I love it mega ate dowwwwwwnnnnnnnnnnn ❤️❤️❤️

18 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Andrea Lee

Yaaas! We’re so happy to hear you absolutely love it! 🥳✨ It sounds like the hair is giving you all the vibes—thank you for sharing your excitement! ❤️ If you ever need anything else or want to try a new style, you know where to find us! 😎
Best regards
Megalook hair

Rated 5 out of 5 stars

This hair is so beautiful

This hair is so beautiful , matches my skin tone perfectly . Didn’t take long to ship either . Came just in time . Will be ordering again soon .

16 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi there
Thank you so much for your kind words! We’re thrilled to hear that the hair matches your skin tone perfectly and that it arrived just in time. Your satisfaction means a lot to us, and we can’t wait to have you order again soon. If you need any assistance, feel free to reach out anytime!

Best regards
Megalook hair

Rated 1 out of 5 stars

Worst wig

I bought a wig a few weeks ago due to my alopecia and was really excited after seeing all the positive reviews. Unfortunately, it was absolutely not worth the price.
1. The wig arrived with an unbearable smell that lingered in my bedroom for days.
2. For the price, I expected high quality, but it was far from that. The wig was advertised as a body wave, yet it looked nothing like one—it was honestly the worst wig I’ve ever seen. If I could attach a photo, I would. There was also hair missing from the front, so my own hair was still visible.

I contacted the company by email the same day the wig arrived. I was told it wasn’t their fault, that their wigs are checked before shipping, and that the smell was normal because it’s “real hair” that had been compressed for a few days.

I explained that the wig had arrived that same day and had not been worn, dyed, or altered in any way—I couldn’t even wear it because of the smell and poor quality. Despite this, they sent the exact same response again and continued to blame me. Eventually, I gave up and accepted a partial refund of $70 out of the $129 I paid.

To compare, I bought another wig at the same price from a different company and received it within a week. It was absolutely amazing and confirmed that the smell excuse was not valid.

I do not recommend Megalook—neither for their products nor for their customer service.

30 December 2025
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Miury Moura
Thank you very much for taking the time to share your honest experience with us. We sincerely apologize that this purchase did not meet your expectations, and we fully understand how disappointing this must have been—especially considering you had high hopes for this wig due to alopecia.

Regarding the odor issue, some human hair products may retain a slight processing or packaging smell after being sealed for a long period during transit. However, the “unbearable” smell you described is clearly beyond our acceptable standards, and this is something we take very seriously and will work to improve.
As for the style and quality concerns (the body wave not being obvious and the front appearing sparse), this also does not meet our production standards. Although each wig is inspected before shipping, there is still the possibility of human error, and we take responsibility for that.

We are also very sorry that you felt we were shifting blame during our communication. That was not our intention, and it is clear that our approach did not adequately address your concerns. This is an area where our customer service must improve.
Your order has now been recorded as a key internal case for quality control and customer service training, to help prevent similar issues from happening again.

Once again, we sincerely apologize for this unpleasant experience, and we truly appreciate your valuable feedback, as it is very important for improving our products and services.
We wish you all the best.
Megalook hair

Rated 1 out of 5 stars

Unacceptable Customer Service & Poor Quality Products

This company is extremely unprofessional and not personable at all. I purchased two wigs.
The first order arrived with the wrong hair that I did not order. When I contacted them, they refused to acknowledge their mistake and simply told me to send it back, with no apology or attempt to make it right.
The second wig was even worse — it was sent without a bonnet, tape, clips, hair band, or box. It arrived loose in a plastic bag, appeared used, and had split ends. When I raised concerns, the owner blamed having orders shipped from two warehouses and still never apologized or offered a resolution.
I have spent well over $280 and received poor quality products and even worse customer service. This experience has been completely unacceptable.

16 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Alicia Brockman

Thank you very much for sharing your feedback. We sincerely apologize for the issues you've encountered. We highly value our customers' opinions and are committed to improving our service. Regarding the incorrect shipment, we will conduct a thorough investigation to identify where the mistake occurred. We promise to offer you a quick exchange to ensure you receive the correct items as soon as possible.

As for the missing freebies, items such as the bonnet, hair band, tape, etc., are randomly distributed based on our warehouse inventory. If you have specific requests for these freebies, you can note them in the order remarks, and we will make sure to send them to you as requested. We understand that freebies are important to many customers, and we hope this solution will provide a better shopping experience for you.

We sincerely apologize once again for the unpleasant experience you had. We are committed to reviewing and optimizing our service processes to ensure that similar issues do not occur in the future. We hope that through our efforts, we can make your shopping experience smoother and more enjoyable. If you have any further questions or need additional assistance, please feel free to contact us, and we will do our best to resolve your concerns.

Once again, thank you for your feedback and patience. We look forward to providing you with better service.

Megalook hair

Rated 1 out of 5 stars

SCAM!

SCAM!! DO NOT PURCHASE FROM THEM !! They are deleting all the bad reviews on their website !!!! I ordered a 20 inches wig and received a 12 inches wig on the front and rat tail at the back ! They offered me only 40% of refund as I didn’t want to go through a return process as their customer service was already sooo bad I accepted, they ended up issued the refund after 1 MONTH !! If you are not a TikTok influenceur you Will be scammed !!!!! Oh and they delivered my order 1 week later !!!

20 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Merry Mae

Thank you for your feedback. We offer a hassle-free return policy for unused wigs. If you prefer not to return the wig, we can also provide partial compensation. Regarding reviews, we do not have the authority to delete any reviews. All reviews typically undergo a verification process that takes up to 7 business days, so we appreciate your understanding. As for the refund, we will thoroughly investigate the matter to ensure everything is processed correctly. We sincerely apologize for any inconvenience caused and will strive to improve our service for you.

If you have any further questions or need assistance, feel free to contact us at any time.
Megalook hair

Rated 5 out of 5 stars

Good quality hair I love both my wigs…

Good quality hair I love both my wigs thanks mega hair 🖤

5 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Cerika Springs

Thank you so much for your kind words! We’re so happy to hear that you love both of your wigs and are satisfied with the quality. Your support means the world to us. If you ever need anything else, feel free to reach out anytime. Thanks for choosing Megalook hair.

Megalook hair

Rated 5 out of 5 stars

The hair is absolutely gorgeous

The hair is absolutely gorgeous. I didn’t need to do anything to it at all, the hair was perfect straight out of the package. It’s very soft, has no smell, and the quality is amazing. I received so many compliments while wearing it. I would definitely recommend this hair.

18 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi
Hi Peninah Kamau

Thank you so much for your amazing feedback! We’re so happy to hear that you love the hair and that it was perfect right out of the package. It’s great to know it’s soft, odor-free, and that you’ve received so many compliments. Your recommendation means a lot to us, and we’re thrilled to have been part of your experience. If you ever need anything else or want to explore more options, don’t hesitate to reach out. We’re always here to help!
Megalook hair

Rated 5 out of 5 stars

Loved loved my wigs human hair & was…

Loved loved my wigs human hair & was good quality

5 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Cerikaa Santanaa

Thank you so much for your kind words! We’re thrilled to hear that you loved your wigs and are happy with the quality. Your satisfaction means a lot to us, and we’re so glad you’re enjoying your new look. If you ever need anything else or have any questions, don’t hesitate to reach out. We're here to help!
Megalook hair

Rated 5 out of 5 stars

Excellent Product and Price

My wig came ready to apply. Shipping was fast and the wig quality is excellent. This is my new go-to store!

14 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Dr. Davena Longshore
Thank you for the amazing feedback! We're so glad to hear that your wig arrived ready to wear and that you're happy with the quality and shipping. We're honored to be your new go-to store, and we can't wait to serve you again!
Megalook hair

Rated 5 out of 5 stars

My experience was great

My experience was great! The unit was delivered fast, it was very full and soft. The unit looked just like the video of the models.

1 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Yolanda Hoges

Thank you so much for your feedback! We're thrilled to hear that your experience was great and that the unit met your expectations. We appreciate you sharing your thoughts, and we look forward to serving you again

Megalook hair

Rated 3 out of 5 stars

The hair was not as advertised

The hair was not as advertised. It did not match the pictures on the website in quality. The color of the hair is accurate, but the wig is much thinner. Lots of split ends and frizzy out of the package. I have synthetic wigs with a better quality. Definitely not worth the cost. Don’t believe those instagram promoters!!!! Save your money!! Shipping was extremely fast from China approximately 5 days. The only positive was shipping.

12 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Joyce Buchanan

We’re very sorry to hear that your wig did not meet your expectations. Your feedback regarding the thickness, split ends, and frizz is taken seriously, and we will share it with our quality team for review. We appreciate your honesty about the shipping speed and are glad it arrived quickly, but we regret that the product itself did not meet the standards you expected. If the wig has not been used, we are happy to assist you with a return or exchange.

Megalook hair

Rated 1 out of 5 stars

Quality

The hair is not 100% human. It’s no band in the inside of the wig. It keeps sliding. Overall it’s horrible. I wear wigs often so I know a great human great fit wig. I wasted money. Don’t waste your time buying this.

5 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Latasha Kearns

We’re truly sorry to hear that this wig did not meet your expectations, and we appreciate you taking the time to share your honest feedback. Regarding the hair material, the wig is made from 100% human hair; however, we understand that if the internal structure or fit does not match your wearing preferences, it can cause slipping and an overall uncomfortable experience.

Everyone has different expectations and standards when it comes to wigs, especially for customers who wear them often, and your feedback is very important to us. We will share your comments about the lack of an inner band and the fit with our team for further improvement. If the wig is unused and within our 30-day return policy, we would be happy to assist you with a return or discuss possible solutions. We sincerely apologize for the inconvenience caused.

Megalook hair

Rated 5 out of 5 stars

Best wig ever

Honestly, I am super impressed with their wigs as someone who has bought something worse at a more ridiculous price from another vendor! Here they give value for your money!! I purchased two and they were lovely. The wig cap made my head look big though but I could still wing it and received compliments. The packaging could be better but who cares. Maybe they can add nice accessories to their package. I will definately buy again. Thank you Megalook hair !!!

8 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Tolulope Akinrinlade

Thank you so much for your thoughtful and honest feedback. We’re truly happy to hear that you were impressed with the quality of our wigs and felt they offered great value for the price, especially compared with other vendors you’ve tried. It’s wonderful to know you received compliments while wearing them—that means a lot to us.

We also appreciate your candid comments about the wig cap size and packaging. Your suggestions regarding improved packaging and adding accessories are very helpful, and we’ve shared them with our team for future improvements. Thank you again for your support and trust in Megalook Hair. We look forward to serving you again.

Megalook hair

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