I was skeptical if it was ready to go fr but baby i slapped that wig on my head and was ready to travel everywhere! Hair is impressively soft, sheds a bit, i have the platinum baylage blonde highlight... See more
Company replied
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Welcome to MegaLook Hair, your go-to destination for high-quality human hair wigs. We have 100% Virgin Human Hair Wigs, Bundles With Closure, Lace Frontal Closure, Wholesale Hair Vendor. We're dedicated to helping every customer find their confidence and beauty. Whether you're seeking everyday comfort or the perfect style for a special occasion, we've got you covered. Explore MegaLookHair and unleash your personality, all just a touch away!
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Response to their reply:
You are a shameless liar! If you have no affiliation with the TikTok team, then why is all Megalook hair social media linked together on the official Megalook hair website?? If you have no affiliation to the TikTok team, why in my very first review and by Megalook office email did you say you’ll “reach out to them”?? Like I said I’ll be filing a lawsuit this come Monday.
Original review: DO NOT SHOP FROM MEGALOOK HAIR‼️‼️ THEY ARE SCAMMERS and THIEVES ‼️‼️ I ordered from their TikTok shop and I NEVER received my order! It’s been over 3 weeks! They refused to refund me and they have been very disrespectful, antagonizing and teasing me with the fact I didn’t get the wig or refund, been non complaint, and unprofessional towards me. I wish I can post screenshots on here! Very disappointing as it’s my first time ordering from their company and that wig was supposed to be worn for a special occasion! I reached out multiple times through TikTok, instagram , email, but they BLOCKED ME/IGNORED ME! They blocked me from Instagram, TikTok main page, and they muted me from commenting on their TikTok live. This is how you know they are SCAMMERS because when I exposed them they BLOCKED ME! Over $300 spent and I didn’t receive the wig I ordered! STAY AWAY from this SCAMMING and FRAUDULENT company!
Each time I reached out to megalook hair whether it’s by email, website, phone number, and even on Instagram before they blocked me… they claimed they’re don’t associate with the megalook hair TikTok shop team. Yet all megalook hair orders from all their social media platforms, including TikTok shop are shipped from the SAME ADDRESS which is 219 South Third Avenue, Unit1 La Puente California 91746! At the end of the day it’s ONE Megalook hair company, and it’s going to be ONE Megalook hair company that’ll be served a summons at 219 South Third Avenue, Unit1 La Puente California 91746.
So Megalook hair, one last time my order ID on TikTok shop is 5772886626921723590! REFUND MY ORDER, or I’ll see you in court! I’ll be updating this review on whether I was refunded or filed the lawsuit, stay tuned!✨

Reply from Megalook Hair
Mega look is the only hair store I buy from. All of their wigs are easy to install, full, soft and has light shedding. And their colors are everything!!!!!

Reply from Megalook Hair
This is the worst wig at this price point I’ve ever purchased. The lacefront is basically bald with sparse hairs with huge black knots and it looks “griddy”. I can’t wear it parted because of the 2 inches of lace with practically no hair. The wig itself is huge. I have a relatively big head and never had a problem with any wig from any company fitting, but this is loose. The draw string doesn’t allow it to go any tighter than where I have pulled it. Buyer beware! This is the quality you can get for half the price at any beauty supply store.
I am replying to the request for my Order number: Megalookhair174917

Reply from Megalook Hair
Loved my milk tea blonde 28inch hair, the hair came true to length, barely sheds and so soft!

Reply from Megalook Hair
I bought two wigs and they arrived with the elastic bands sewn in like they’re chin straps for a bike helmet, on the edge next to your jaw, hanging down outside of the wig… rather than in the proper position, next to the ears to hook under the back of your head. So they are unusable. I contacted customer service to return and got no reply. So I contacted them a second time and finally got a reply, and all they said in the reply was “I’ll get back to you”. Why get back to me? You sent me defective products… I sent you photo evidence… Just take accountability and give me a return label! Also…. Never got back to me! So I’m stuck with two defective wigs and out the money.

Reply from Megalook Hair
Hair tea love the color super full and immediately laid. I love it

Reply from Megalook Hair

Reply from Megalook Hair
I ordered one and I just knew it was going to be the best first wig experience so I bought two more and I was right i love how they curl but best of all how they fit perfectly!

Reply from Megalook Hair
I don't have a review but I did want to thank you Trust Pilot for this service.I was about to buy from this company.

Reply from Megalook Hair
I’ve been so happy with my first wig I purchased with Megalook. Though I was very nervous in trying another company. It’s been 2 months and my hair still looks and feels amazing. I got the brown hair drawstring unit 24”

Reply from Megalook Hair
My girl loved her wig, I honestly don’t know nothing about hair. I just know that every piece i seen just made me feel like this is the perfect fit for her, I know certain styles and she’s been rocking them since i get her the wig. Thank you for making everything so easy and affordable, the process was easy for me and I’ll gladly be buying more pieces soon.

Reply from Megalook Hair
I recently purchased the water wave wig from Mega Look and I’m honestly so impressed. The curls are soft, defined, and full without looking too heavy. It gives such a natural wet-and-wavy look, and the density is perfect. The lace blended nicely and it was easy to style. I received so many compliments wearing it. For the price, the quality exceeded my expectations. I would definitely purchase again.

Reply from Megalook Hair
I first learned about megalook hair through Facebook and I have to admit I was very skeptical. I went online to their website and I have to say I love it very simple to install whether you want to glue or tape I was able to take it right out the box and glue it on. I purchased a 13 x 4 18 inch and have received so many beautiful compliments. The hair does not shed. It lay down so natural I didn’t need anything else. mega look is official. It is not a scam. It’s pricing is absolutely affordable.

Reply from Megalook Hair
After going through the worst experience ever with another wig company I wont name, I came across Megalook and they did not disappoint at all. Everything from the ordering process to the quality of the hair was grade A. I will not shop anywhere else for hair anymore and I recommend anyone that reads this if you havent shopped with megalook, do yourself a favor and give them a try, you will not regret it.

Reply from Megalook Hair
I ordered from this site and, unfortunately, had to return the wigs. The wigs themselves were actually fine, but their customer service was absolutely horrendous.
They received the returned wigs (after I had to reach out multiple times just to get responses), but they never issued my refund. I messaged them consistently for a week with no reply at all; they didn’t even open my emails. I ended up waiting weeks with zero communication.
Eventually, after weeks of silence, they finally reached out and processed the refund. By that point, I had already contacted my bank to dispute the charge.
The product quality may be okay, but the customer service experience was extremely disappointing and stressful. I would not order from them again.

Reply from Megalook Hair
Love Love Love!! This hair!! The texture and the lace is MELTING!! I’ve gotten sooooo many compliments on my wig!

Reply from Megalook Hair
I placed my order a never received my wig

Reply from Megalook Hair
I bought from Megalook with the expectation of quality and thats exactly what I got. This is a company that promises 100% human hair and delivers exactly that. Thank you megalook will definitely buy again.

Reply from Megalook Hair
The hair quality is good for the price, but the cap is far too big; the wig would never have stayed in place. So I contacted customer service, and they offered to let me send the wig back to California and send me a smaller one. They said they would refund the shipping costs of over €25. The wig arrived a long time ago, and now I'm not getting any further response. I had to open a PayPal case and hope I don't lose my money. Don't order from them—it's a scam!

Reply from Megalook Hair
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