Got in touch with this company for tiles which their website said they had in stock. Called multiple times with no answer, when we did get through we were told that next day delivery would be possible... See more
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No after sales service. We’ve bought a shower from mega bathrooms around November last year (advertised as life time guaranty), unfortunately after 3 months, the shower head intermittently leaks in th... See more
Company replied
I would highly suggest avoiding mega bathrooms, order placed 22/01/25 with express shipping option paid for over 2 weeks later 30+ attempts to call and a ridiculous amount of unanswered emails they is... See more
Ordered a toilet. Order confirmation said the item wasn't in stock. Called immediately to cancel as I wanted it the next couple of days. . The person who answered seemed to be a family member not inv... See more
Company replied
Company details
Written by the company
Mega Bathrooms is the bathroom suite and bathroom accessories online shop of our family run business. We have two shops one based in Manchester and one in Liverpool. Established in 2011 in Manchester, we supply bathrooms, plumbing and heating supplies. We offer our products with the best value for the money spent.
Contact info
Manchester, United Kingdom
- 01617103175
- info@megabathrooms.com
- megabathrooms.com
1.5
Bad
121 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Purchasde bd310 Creavit comfort height…
Purchasde bd310 Creavit comfort height toilet /bidet this is second i purchasd quality product good price good comunication fast service will use again thanks Paul
3 May 2021
Reply from Mega Bathrooms
Thank you for taking the time to review our company and level of service you received. Good to hear you are happy with the quality of service we provided along with the communication you received with fast delivery. All our products are of high quality and at affordable prices. We look forward to see you shop with us again for all your bathroom needs. Thanks!
Kind Regards, CS
Creavit Pitta toilet/bidet combo
Bought a toilet/bidet combination from Maga Bathrooms - Creavit Pitta toilet as I had seen these in Turkey and found them online with this company. Very happy with the purchase - good price and the toilet is perfect. The only issue was the delivery driver said they needed 2 people to bring up the steps to my house as it was on a pallet but once the packaging was removed the actual delivery was in several sections which could be carried in separately which was easy to do. Am intending to buy a 2nd one for the downstairs bathroom when we do that room.
20 April 2021
Reply from Mega Bathrooms
Thank you for taking the time to review our company and level of service you received. Good to hear you are happy with our product. Unfortunately the pallet service are not obliged to take anything inside as it is only a curbside delivery. They can however help you if they feel. This is entirely dependant upon the driver. The products themselves are not that heavy when removing the wrapping. We look forward to see you shopping with us again. Thanks!
Kind Regards, CS
My order came in assembled and ready to…
My order came in assembled and ready to go, it was an unbelievable sight when I unboxed it and found it all ready to go. Thanks guys that is what I call great buy and cool customer service.
12 April 2021
Reply from Mega Bathrooms
Thank you for taking the time to review our company and level of service you received. Good to hear you are happy with our service and prodcuts. Thanks!
Kind Regards, CS
Reply from Mega Bathrooms
Thank you for taking the time to review our company and level of service you received. Good to hear you are happy with our service and prices as we aim to provide luxury products for affordable prices. Thanks!
Kind Regards, CS
Great service,and very quick
23 March 2021
Reply from Mega Bathrooms
Thank you for taking the time to review our company and level of service you received. Good to hear you are happy with our service and delivery time. Thanks!
Kind Regards, CS
Wrong item delivered
Wrong item delivered, poor communication from company and collection for returned item did not take place on the day specified
23 March 2021
Reply from Mega Bathrooms
Hi, i can understand that the bath delivered was incorrect which you notified us a few days later after which i had taken care of straight away and had the correct bath delivered the very next day. I was in communication with you throughout this order and process providing you with updates and times working around your work schedule. As explained to you the return couldn't be arranged as it was friday and the company was closed for the weeknd so we had to wait till monday.
The return was then scheduled and you later decided the correct bath no longer was the size required even though all details were provided before the order was placed and asked to return it. I had to further rebook a collection for this also. I did say there will be a charge which you didn't accept and argued.
To save time and going back and forth i did not charge you and took the loss of over £120 (plus VAT) in transport charges furthermore restocking charges. I also provided you with a FULL REFUND inc delivery charge. I think this review is unfair considering all the above. Thank you
Kind Regards, CS
Great communication & helpful friendly…
Great communication & helpful friendly staff
Would recommend
17 March 2021
Reply from Mega Bathrooms
Thank you for taking the time to review our company and level of service you received. Good to hear you are happy with our staff and the communication/help you received. Thanks!
Kind Regards, CS
Great price great quality service was…vanity
Great price great quality service was 1st class they bent over backwards to help me if you know what I mean
Kind regards
Cameron
12 March 2021
Reply from Mega Bathrooms
Thank you for taking the time to review our company and level of service you received. It's Good to hear you are happy with our quality of service and also the pricing of the products you received as we are unbeatable in many ranges. Thanks!
Kind Regards, CS
Great service
Ordered my new toilet and basin in cabinet on line and had it delivered in no time.
Great quality items which arrived in perfect condition, would certainly use these guys again.
9 March 2021
Reply from Mega Bathrooms
Thank you for taking the time to review our company and level of service you received. Good to hear you are happy with our products and the quality and condition you received upon delivery. Our delivery service is always fast and reliable. We Look forward to seeing you shop with us again. Thanks!
Kind Regards, CS
Brilliant customer service upon…
Brilliant customer service upon ordering, delivery was incredibly quick.I would use this company and recommend to my friends and family
8 March 2021
Reply from Mega Bathrooms
Thank you for taking the time to review our company and level of service you received. Good to hear you are happy with our customer service team who were able to help you order and for everything to have been delivered quickly. We look forward to seeing you shop with us again. Thanks!
Kind Regards, CS
Broken item received.
Due to the pandemic our work to replace our bathroom was delayed, when the toilet seat package was opened it was discovered that the seat was broken. The response from this company when I reported this was “Hi, sorry to hear that. Unfortunately this delivery was done by our own driver and all items were checked before and after delivery was made. Therefore i cant issue a refund on the item as it is way past the report date. All issues/damages have to be reported 48hrs after delivery has been made.” When the items were delivered the packages were left with us, they were not opened and checked upon delivery by their driver. The review is based on the service received by the customer services representative who replied to my email, and the fact that we ordered only a toilet which was not received without damage.
23 February 2021
Reply from Mega Bathrooms
Hi, i have reviewed the case and our customer service team were correct in the reply provided. You forgot to mention that you were offered a replacement seat at below net price without any extra charges. Which in this circumstance is fair especially when the order was delivered over 2 months ago. Furthermore All items are checked before and after delivery has been made by the driver and consumer who then signs the delivery note. We believe we have done all we can to help and have been reasonable. Thank you
Kind Regards, CS
Lovely products and great service
Lovely products and great service. Billy was a really helpful and friendly point of contact.
21 February 2021
Reply from Mega Bathrooms
Hi, Suzanne, Thank you for taking the time to review our company and level of service you received. I'm glad i was able to help you with your inquiry allowing you to place your order. Always a pleasure and look forward to see you shop with us again. Thanks!
Kind Regards, Billy
Wrong item delivered but has been…
Wrong item delivered but has been corrected straight away. Efficient and prompt response received.
19 February 2021
Reply from Mega Bathrooms
Thank you for taking the time to review our company and level of service you received. Sorry to have delivered the wrong item sometimes mistakes can be made on rare occasions but were glad it was dealt with straight away to save delays. Thanks!
Kind Regards, CS
The bathroom suite
The bathroom suite that we ordered was brilliant for the price. Communication with Billy was brilliant. The only downside was when we made the purchase we were told that it would be delivered on the following Tuesday. I think it was eventually delivered late Thursday which delayed our works.
17 February 2021
Reply from Mega Bathrooms
Hi Marva, Thank you for taking the time to review our company and level of service you received. Our prices are very competitive and unmatched in many cases. I'm glad i was able to assist you. Once again my apologies for the slight delay in delivery and for any inconvenience caused. Thanks!
Kind Regards, Billy
Goods arrived safely and very soon…
Goods arrived safely and very soon after I placed the order.
12 February 2021
Reply from Mega Bathrooms
Thank you for taking the time to review our company and level of service you received. We are glad to hear everything arrived quickly and safely for you to finish your project. Thanks!
Kind Regards, CS
Prompt delivery
10 February 2021
Reply from Mega Bathrooms
Thank you for taking the time to review our company and level of service you received. Good to hear you are happy with our delivery time. Thanks!
Kind Regards, CS
Shocking company
Shocking company . We are a plumbing and heating company that use multiple merchants. A customer had selected a couple of items they wanted from mega bathrooms which we ordered. 2 identical items ordered and they don’t match when they show up. Broken items and missing items. The over all quality of the sanitary is poor and not made to last. The delivery driver had spilled out half of the items across the van and handed me a sandwich bag of what he thought went with my sanitary (they didn’t). I had to source items from other suppliers to make the sanitary functional. Customer service have an attitude and don’t want to know .
Very risky to order from this company
31 January 2021
Reply from Mega Bathrooms
Hi, This order was prepared by myself and organised with my own driver. I checked everything before shipping also took images before and also after the items were delivered by my driver after he had placed the items where you requested after you had checked and signed the delivery note. No item,s were missing at all. All items were checked off. It took you a further 2+ weeks to email us stating 1 of the seats is damaged and upon seeing the damaged it looked like it was dropped. Even if you are the busiest person it doesn't take you that long to re-check the items after delivery has taken place. Our customer service team is very friendly and understanding towards all customers. I don't appreciate a false review of service and your comments regarding the products. Thank you
Quick delivery thanks
23 January 2021
Reply from Mega Bathrooms
Thank you for taking the time to review our company and level of service you received. Good to hear you are pleased with our delivery time. Thanks!
Kind Regards, CS
Reply from Mega Bathrooms
Thank you for taking the time to review our company and level of service you received. Our prices are very competitive and unmatched in many cases. It's good to hear you are happy with your purchase Thanks!
Kind Regards, CS
The service was perfect
The service was perfect, thank you! Fast delivery! One of the items was the wrong colour but it was exchanged the next day, therefore, the service was perfect! We haven't installed the products yet but I hope they will work just fine!
2 December 2020
Reply from Mega Bathrooms
Thank you for taking the time to review our company and level of service you received. We're happy to hear you are satisfied with our service and the delivery time. We do apologize for the wrong item and we were able to sort that issue quickly, the next day. Thanks!
Kind Regards, CS
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