MEGA.BET Reviews 

Great service good casino

A very nice casino, with a large selection of games. Many bonus offers to take advantage of, and most importantly, there's an app! This is a huge plus for me. In short, I recommend it.

Signed up today while looking for a platform with a bigger game selection. Registration took a minute, only needed email and phone. You can try games for free, which helped me pick a few and save them. The only thing is pages load a bit slow sometimes, but overall it runs smooth on PC and I got a welcome bonus too

This is the worsed game i have ever played my account says error and cant deposit money on my account so therefore i cant with draw my winnings the tell me i need to deposit 100$ but the game has been locked and no one sems to know how to unlock

This casino is a complete scam. And now I'll explain everything...
In any review site, you sometimes see that a casino has only bad reviews and only very good ones. It's very simple: bad reviews are left by players who were scammed by the casino, and good reviews are written by bots. For example, on KasinoAzov, I clearly explained that all the good reviews were written by bots. With evidence. Here on the site, it's the same thing – bad reviews and bots...
And here's my story:
After making a deposit and winning hundreds of dollars, I was asked to undergo verification. I uploaded all the documents, but they weren't accepted. After two days of waiting for an email asking me to upload new documents, I contacted the chat. The chat told me that my documents didn't match, and I hadn't passed verification. Therefore, my account was closed and the funds were confiscated.

Usually, if the document doesn't match, the casino asks for a new one. Or the casino is simply insolvent, claiming the player is either a fraudster, has multiple accounts, or is making something up. The admins here are so stupid and obtuse that they justified the account closure by citing a failure to pass verification—a verification process they themselves conduct. They don't even know that the casino simply doesn't have the right to close an account for failure to pass verification...

After requesting the self-exclusion of my account due to a gambling problem,they ignored and also I continued to receive several bonuses from my VIP manager. Despite informing my VIP manager about my gambling problem and repeatedly requesting that my account be blocked, these requests were ignored. On the contrary, I was encouraged to continue playing through the provision of bonuses, which led me to make further deposits and worsened my financial situation by thousands of euros despite having never previously bet such amounts.

I have sent all available information to multiple entities: screenshots and evidence of my communications with customer support and my VIP manager, as well as records of deposits made after my self-exclusion request, which substantiate everything I am stating. And a screenshots off the total of the deposita after that date of my exclusion that i request from the customer service online.

These documents also include recent emails from the casino where the granted bonuses are mentioned. I hope they can assist me and help me solved this issue because Mega.bet shows no interest in resolving this situation, as one would expect.

Megabet replied to my complaint here (which you can see below under the same title) saying that this email address does not match their database. Obviously, I did not come here to comment using the email associated with my professional accounts that would expose me.

However, I do have an accound and all that évidences are send for mega.bet to and I currently have an ongoing complaint on Casino Guru.. I have also filed complaints with several institutions, including the bank in my country. Megabet knows very well who I am.

I am requesting a refund of €21,000. The complaint was submitted on February 14.

Do not gamble with this betting company it is dangerous, and as you can see from my case, they use methods that may be punished by law.

On the 12th of februari you said your team will reach out to jana from casino guru, but she didnt hear anything. My complaint is also open on the website, no reply from mega.bet

In the game Olympigs I occasionally get a nice bonus, no problems there. Eventually I get the right bonus, where you can choose coins that have mini, minor, major, or grand behind them. When you get 3 of the same, you win the amount shown under mini, minor, etc. Everyone knows how that works.

At the beginning I choose 3 coins, which included 1 mini and 2 major. As soon as the second major appeared on the screen, I was logged out of the game, had to reload, the bonus game was gone, and suddenly a small amount was added to my account. This obviously makes no sense.

I explained this to customer support, but of course you don’t get a normal response there and they just refer you to your bet history, blah blah blah.

I will never play here again. Maybe it was a mistake, but normally if you get logged out during a bonus, you keep your bonus. At mega.bet you don’t. Or maybe they didn’t want me to win the major… but I’ll leave that up to you.

Good casino nice customer service and nice games and honest people and very gaind support i hope they have many bonus offers

Nice casino great play

withdraw money writing page 10$ live chat agend 30$ minimum

I would like to submit a complaint against Mega.bet regarding an unfair account closure and confiscation of my funds. I confirm that I played on Mega.bet honestly and in good faith. I don't have multiply accounts, but they blocked me because of VPN. I am located in Russia and it is allowed to register there for Russians. But my internet provider blocks their website and i asked at support and MADE a SCREENSHOT if i can play from Russia, they allowed it to me. All bets were placed manually using my own funds. I even had 1 completed withdrawal without any questions... But on 2nd January 2026, I requested 2 withdrawals of 75 TON and 88 TON(crypto), also i had about 150-160 TON at my balance also. Shortly after submitting the withdrawal request, my account was blocked and later permanently terminated. My deposits were accepted and betting activity was allowed without issues. Action was taken only after I requested a withdrawal, which raises serious concerns about unfair and non-transparent practices. I contacted Mega.bet support and asked for clarification, but they said that they closed account for VPN usage and i will get nothing. I believe this is an unjustified confiscation of legitimate funds based solely on suspicion and vague terms. I respectfully request Trustpilot’s assistance in reviewing this case and helping reach a fair resolution.

Disputed amount: about 300 ton or 450€

I am a crypto and betting influencer with 37k followers, i just want to get my money back!

This is a really nice casino to play, with a lot of different games. And also a very kind customer service, who is always there to help you with anything.

Games they offer are quite allright. Returnrate is crappy. Relativly big wins on slots are a NO show.
Custumer service is not on point. I asked my account to be closed on 3 seperate occasions and they did not, they only replied if i could 'specify'. Maybe an AI chatbot. Account not closed, obviously. Also.... before withdrawing funds there is a 300% (deposit)limit before you can withdraw. That is without bonusfunds. Bonusfunds are capped (like max 500 euros) and 35 or 40x before elligible.

All the fine prints ladies and gentleman

Very friendly service

This casino should be named mega.fraud, they don´t pay and just keep delaying and tell excuses not to pay.
Don´t put your money here !