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Meetmyage Reviews 4,869

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,357 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff and customer service for being responsive, helpful, and efficient, often highlighting quick resolutions to their inquiries. People generally appreciate the promptness of the responses received from the support team. However, a significant number of people were dissatisfied with the website itself, describing it as poorly designed and difficult to navigate. Some reviewers also expressed concerns about the authenticity of profiles and the willingness of other users to meet in person, with some even suspecting the presence of AI or fake accounts.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their helpfulness, understanding, and efficiency.... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the support team for being... See more

Response time

People report positive experiences with response times. Many customers highlight the promptness and... See more

Website

Customers consistently note negative experiences with the website. Many reviewers express strong... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the service as quick, painless, and efficient,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The only improvement I would say for the site is the “24 hrs” match timeline doesn’t work for most women to connect with a man… because many women do not look at their accounts until Saturday-Sunday... See more

Company replied

Rated 4 out of 5 stars

My experience of the site was at first seemimgly positive despite being directed to an area nowhere near me. But, after a while a few conversations, I was getting answers that were word for word the... See more

Company replied

Rated 4 out of 5 stars

I wouldn’t recommend MeetMyAge as a dating site but I received very prompt support when I raised an issue. It took a little pushing for what I asked, but I appreciated the speedy responses and it was... See more

Company replied

Rated 4 out of 5 stars

The app is very very "jiggy" ... It doesn't respond quickly and it's not that easy to be i hate.. Ie I set my profile for Victoria and melbourne.. And I keep getting most of the messages from Adelaide... See more

Company replied


Company details

  1. Dating Service

About Meetmyage

Written by the company

MeetMyAge is a premium local dating platform for senior people who are in search of a new relationship. Without going through hours of research, find mature women and men. The site shows you the profiles of people likely to match your personality. Make new friends, fall in love, find your soulmate. Just be yourself, and with the rest, we will help.

Contact info

Promotion box for Meetmyage

Dating for senior people

Create profile and find your soulmate

3.6

Average

TrustScore 3.5 out of 5

5K reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Legitimate and trusted company

Response was actually overwhelming in terms of numbers. Only issue was the large number of younger ladies who contacted me. I also very much appreciate the response and attitude when I asked to discontinue my membership. Thank you!

10 May 2026
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Reply from Meetmyage

Dear Fred!


We're happy to hear that you found the response overwhelming in numbers. We appreciate your feedback regarding the demographics of contacts and are grateful for your kind words about our membership discontinuation process. Thank you!

Rated 5 out of 5 stars

Customer service was awesome

Customer service was awesome. Totally helped. I’m just in the wrong spot.

11 May 2026
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Reply from Meetmyage

Dear Customer!

We're happy to hear that our customer service was helpful to you. We appreciate your positive feedback and hope you find what you are looking for!

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Don't even think about signing up it's…

Don't even think about signing up it's 100% a scam site.
Upon putting my average looking face on there I was contacted by dozens of supposedly local females.
All the conversations felt like an interogation/interview.
Some felt normal but clearly being spoken to by actors. They all use the same sign off fraises at the end of conversations - hello BOTs
Lifted and check 20 odd profile pics on an ai deep dive, non of them existed.
Absolute nonsense set up to give you the impression you are dealing with real people. They then asked me to remove my review for a refund, they have since cancelled the refund -

7 May 2026
Unprompted review
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Reply from Meetmyage

Dear Matthew,

We’re sorry to hear that your experience on our platform did not meet your expectations.

We would like to clarify that communication on our platform is conducted by real users themselves. We do not use AI partners or third parties to communicate on behalf of members. In addition, our Moderation and Trust & Safety teams continuously monitor the platform and investigate suspicious activity reports to help maintain a safe environment for users.

We take customer feedback seriously and always aim to resolve concerns fairly and transparently.

If you encountered profiles or behaviour that seemed suspicious, we strongly encourage reporting them directly to our team so they can be thoroughly reviewed.

Kind regards,
MeetMyAge Customer Support Team

Rated 5 out of 5 stars

The support team excellent could not…

The support team excellent could not fault them

11 May 2026
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Reply from Meetmyage

Dear Customer,
It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a message away!

Rated 4 out of 5 stars

Great support experience but emailing…

Great support experience but emailing to cancel is inconvenient. Should be an option on the site.

10 May 2026
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Reply from Meetmyage

Dear Dr. Iddel,

Thank you for taking the time to share your feedback with us. We’re very pleased to hear that you had a great experience with our Support Team and found the assistance helpful.

At the same time, we appreciate your comments regarding the cancellation process. We understand that having a direct cancellation option available on the site could feel more convenient and user-friendly.

Feedback like yours is valuable to us, as it helps highlight areas where the overall user experience may be improved. We will ensure your suggestion is shared with the appropriate team for consideration.

Thank you again for your honest and constructive feedback.

Customer Support Team
MeetmyAge

Rated 5 out of 5 stars

The team was very responsive and…

The team was very responsive and followed up on any queries I had

11 May 2026
Meetmyage logo

Reply from Meetmyage

Dear Shelby,

Thank you for taking the time to share your positive feedback with us. We’re delighted to hear that our team was responsive and followed up on all of your queries.

Providing attentive, timely, and reliable support is something we truly value, so it’s rewarding to know your experience reflected that.

We sincerely appreciate your kind words and your support.

Customer Support Team
MeetmyAge

Rated 4 out of 5 stars

The app is very very "jiggy" ..

The app is very very "jiggy" ... It doesn't respond quickly and it's not that easy to be i hate.. Ie I set my profile for Victoria and melbourne.. And I keep getting most of the messages from Adelaide men. The hats not helpful. I don't want to have an interstate romance. I want it to be local. I've checked so many times and i have no idea how to get rid of Adelaide. when I search it is melbourne men. 🤷‍♀️

10 May 2026
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Reply from Meetmyage

Dear Jackie Nielsen,

Thank you for taking the time to share your feedback with us. We’re sorry to hear that you experienced difficulties with the app performance and location preferences.

We completely understand how frustrating it can be when matches or messages appear from areas outside of your preferred location, especially when you are specifically looking for local connections within Victoria and Melbourne.

Please note that profile suggestions and incoming messages can sometimes be influenced by broader search activity, account settings, or user preferences beyond your selected filters. However, we appreciate your comments regarding the relevance of match locations and the ease of managing those settings.

We’re also sorry to hear that the app did not feel as responsive or user-friendly as expected. Feedback like yours is very valuable, as it helps us identify areas where improvements to navigation, filtering, and overall performance may be needed.


Customer Support Team
MeetmyAge

Rated 5 out of 5 stars

Support team was very good and gave me…

Support team was very good and gave me another chance

10 May 2026
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Reply from Meetmyage

Dear Customer,

Thank you for taking the time to share your positive feedback with us. We’re delighted to hear that our Support Team was able to assist you and provide you with another chance.

Delivering understanding, professional, and supportive assistance is something we truly value, so it’s rewarding to know your experience reflected that.


Customer Support Team
MeetmyAge

Rated 5 out of 5 stars

Staff understanding of people's experience of their site , very responsive to people's concerns

I understand is only men that pay to access the site, and women get a free pass. Maybe its time to change that policy, if they are paying to come on the site, they will not want to sit on the site for ever, saying that is where they feel safe, and their well-being, due to past fears or some trauma in their past lives. The purpose of the site is to forge friendship and connection and explore if that is worth giving it your time and effort to take it off line and meet in the physical space. But all the women wants to do is just sit on the site and say conversations is what helps them connect, and they prefer to do it behind the screen than explore it outside off the screen. They are killing your business with those kind of attitudes

10 May 2026
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Reply from Meetmyage

Dear Mr F Davies,
Thank you for your thoughtful feedback and for sharing your experience with us. We truly appreciate your kind words about our support team and responsiveness.

We understand your perspective regarding how different users approach communication and connections on the platform. People move at different comfort levels, and for many, building trust through conversation first is an important step before meeting offline.

Your feedback is valuable to us, and we’ll make sure to share it with our team as we continue improving the experience for all members. We’re very grateful for your support!

Rated 1 out of 5 stars

Site is full of AI chatbots purely…

Site is full of AI chatbots purely designed to get you to buy credits. The Algorithm is broken. My search range includes Manchester City centre - population 600 thousand yet 99% of search results and profiles wanting to chat are labelled as from Billinge,shn. Nobody even shortens St Helens to shn, yet everyone on here does. Population of Billinge? 5500. The algorithm is broken. Avoid at all costs. No real profiles, all chatbots.

10 May 2026
Unprompted review
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Reply from Meetmyage

Dear D.,

Your feedback is essential to our improvement process. While we’re sorry to hear about your negative experience, we’re thankful you shared it with us, allowing us to address and rectify the situation.

If during communication with another user, you suspect that the person has violated the platform rules or engaged in scam or fraud activity, please report this case to the Moderation Team, so we can help you as fast as possible. Follow the link to learn how to do that - https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-. Once you report the user, he or she will be blocked from writing you. Moreover, our Moderation Team will promptly review the case and provide you with feedback once the investigation is over or request additional information if needed.

If you need further information, please don’t hesitate to ask.

Customer Support Team support@meetmyage.com.

Rated 5 out of 5 stars

Canceling my account was super easy and…

Canceling my account was super easy and fast.

9 May 2026
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Reply from Meetmyage

Dear Customer,

Thank you for your feedback! We’re glad to hear that the account cancellation process was quick and easy for you.

We truly appreciate your support and wish you all the best moving forward.

Rated 5 out of 5 stars

I got to meet some free beautiful women…

I got to meet some free beautiful women on her and really honest I never would have thought that there was so many single girls that are single in my town that just want to be loved by a real man not to many of us out there.

6 May 2026
Unprompted review
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Reply from Meetmyage

Dear Eddie,

Thank you for sharing your experience! We’re happy to hear that you’ve enjoyed connecting with people on the platform and had a positive experience meeting local women.

We truly appreciate your feedback and wish you continued success in finding meaningful connections.

Rated 5 out of 5 stars

When i realised i was obviously not…

When i realised i was obviously not ready for dating sites yet, albeit i've been single since November 2025,from a 4 year relationship that was a one day a week thing ( bit pointless i know) . I got anxious at the thought of being on the site. Customer service was amazing at helping me delete my profile. Maybe in the future i will use though when the time is right. Eeek !

9 May 2026
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Reply from Meetmyage

Dear Clair,

Thank you for sharing your experience so openly. We completely understand that returning to dating after a relationship can feel overwhelming, and it’s important to move at a pace that feels right for you.

We’re very glad to hear that our support team was able to assist you quickly and make the process comfortable for you. We’ll be sure to share your kind words with the team.

Whenever or if ever the time feels right in the future, you’ll always be welcome back. Wishing you all the best moving forward!

Rated 5 out of 5 stars

I managed to put this site on homepage…

I managed to put this site on homepage thank you

9 May 2026
Unprompted review
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Reply from Meetmyage

Dear Owen,

Thank you for your feedback! We wish you pleasant acquaintances!
Do not hesitate to contact us, the support team works 24/7.

Have e nice day!

Rated 1 out of 5 stars

Only looked at site seems highly…

Only looked at site seems highly suspect and the responses back look scripted like most of the site how these people are allowed to carry on is amazing best advice get.out and meet real people its the only way these companies are only interested in fleecing you

9 May 2026
Unprompted review
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Reply from Meetmyage

Dear Ralph Jones,

Thank you for taking the time to share your impressions with us. We’re sorry to hear that your initial experience with the platform led to concerns about authenticity and trust.

We understand that repetitive or generalized responses can sometimes feel scripted, especially during early conversations. Some users may also choose to use common introductory phrases when starting chats, which can contribute to that impression.

At the same time, we want to assure you that concerns regarding suspicious or misleading activity are taken seriously. Our Moderation Team works continuously alongside advanced anti-fraud systems to identify and remove accounts that violate platform rules.

We also understand your comments regarding costs and expectations. Transparency and user confidence are important to us, and feedback like yours helps us better understand where users feel improvements are needed.

If you encounter profiles that you believe are not genuine, we encourage you to report them so our team can investigate appropriately.

Customer Support Team
MeetmyAge

Rated 1 out of 5 stars

Scammers

Scammers. Stay away from this site. Women there do not want to date anyone. Different women have same script. They will tell they don't date and this is their safety area. When you sign up for 3 mos or so, they scam u on that. They want you to continuously pay when credits are low just so these women can only pretend to care about u. SCAMMERS! They are all liars.

7 May 2026
Unprompted review
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Reply from Meetmyage

Dear Michael Perrone,

We’re sorry to hear that your experience on the platform left you feeling disappointed and frustrated.

We understand your concerns regarding repetitive conversations, communication styles, and the overall experience you encountered. Some users may choose to communicate cautiously online before considering in-person meetings, and certain conversations may appear similar due to common communication patterns.

At the same time, we take all concerns regarding suspicious, misleading, or non-genuine activity seriously. Our Moderation Team works continuously alongside advanced anti-fraud systems to identify and take action against accounts that violate platform rules.

If you believe that certain profiles were acting inauthentically or misleading users, we strongly encourage you to report those accounts so they can be properly investigated. You can learn how to do that here: https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-

Regarding subscriptions and credits, different services and features on the platform may involve separate charges, and we understand how important transparency is in that process. If you have billing-related concerns, our Customer Support Team can review your account individually and provide clarification.

We appreciate your honest feedback, as it helps us continue improving the user experience and platform safety.

Customer Support Team
MeetmyAge

Rated 2 out of 5 stars

It wasn't anything to do with the…

It wasn't anything to do with the company. I just thought I was ready to try dating...but I cant...its to much anxiety so I chose to leave.

8 May 2026
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Reply from Meetmyage

Dear Customer,

Thank you for taking the time to share your thoughts with us. We completely understand that returning to dating can feel overwhelming, and everyone moves at their own pace when it comes to personal connections and new experiences.

We truly appreciate you clarifying that your decision was personal and not related to the platform itself. It takes honesty and self-awareness to recognize when something doesn’t feel right for you at the moment.

We’re grateful you gave the experience a try, and we sincerely wish you comfort, confidence, and happiness moving forward. Should you ever decide to return in the future, you’ll always be welcome.

Customer Support Team
MeetmyAge

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