Meet Bernard Reviews 219

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide and interesting selection of products, highlighting the quality, uniqueness, and fashion-forward yet wearable nature of the items. The staff are frequently described as friendly, helpful, knowledgeable, and not at all pushy, creating a welcoming and pleasant shopping experience. Many people appreciate the exceptional service, noting the personalized approach, quick responses, and efficient delivery. However, some customers also noted an extremely poor quality product and an awful and unprofessional returns process, which they felt was not worth the effort.

What people talk about most

Product

People report positive experiences with the product selection, highlighting the fresh, distinctive, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Clients share positive opinions on service, consistently highlighting exceptional, friendly, and helpful... See more

Quality

Consumers find quality to be positive. Many reviewers praise the beautiful quality of the collection,... See more

Delivery service

Customers had positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great selection of designers stocked in this special shop - lots of quality basics and special statement pieces to choose from. Staff are very helpful and not at all pushy. No need to go to town... See more

Company replied

Rated 5 out of 5 stars

It is great to have this lovely designer clothing shop here in South East London, after visits to Central London I often return here as the stock is more interesting . Meet Bernard stocks a wide and i... See more

Company replied

Rated 5 out of 5 stars

Just a great shop. Amazing selections, super friendly and knowledgable staff. Who can resist buying stuff after seeing the insta videos - bank balance's worst nightmare!!

Company replied

Rated 5 out of 5 stars

Meet Bernard is my absolute go-to boutique. Fashion-forward yet incredibly wearable, every piece feels thoughtfully chosen and effortlessly stylish. The collection is always fresh, distinctive,... See more

Company replied


Company details

  1. Clothing Store

Written by the company

South East London's oldest independent fashion and lifestyle store, for men, women, and everyone else. Nice to meet you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

219 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love this tee

Love this tee. Mega fit and quality fabric. Another seamless order from these guys from advice to delivery.

7 October 2024
Meet Bernard logo

Reply from Meet Bernard

Thanks so much for taking the time to leave that review Peter… It really means a lot to us as a small business. 🙏🏼

Rated 5 out of 5 stars

Yes first time and a great experience

Yes first time and a great experience. The garm fits too! Impulse buy 👍👌

6 October 2024
Meet Bernard logo

Reply from Meet Bernard

Your impulses were correct! Thanks for the review Will we really appreciate it.

Rated 5 out of 5 stars

A great service from a great shop

Great het delivered very quickly. I liked the hand written note on the receipt, it was a nice personal touch. The shop stocks a lot of the brands I like. That's why this shop stands out, and I wouldn't hesitate shopping there again.

29 September 2024
Meet Bernard logo

Reply from Meet Bernard

Thanks for the review Jeff! Appreciate it…

Rated 5 out of 5 stars

Not shorty shorts

A mid length short. Not a shorty short nor a long leg. 4 pockets but not too deep. Probably best to keep your candles in a separate man bag.

14 July 2024
Rated 5 out of 5 stars

Quality Threads & Great Customer Service!

Found the store on Instagram, content and reels are great! Ordered a pair of Shoes Like Pottery from watching Instagram and matched with the Folk Assembly Pant.

Item was received quickly with a hand-written thank you note, little touches that go a long way. I will definitely be shopping here again. Superb!

13 June 2024
Unprompted review
Rated 5 out of 5 stars

excellent

Delivered quickly, items exactly as described. Good fit, excellent trousers. Nice note from the team inside the package.

11 June 2024
Rated 4 out of 5 stars

I was looking forward to receiving 3…

I was looking forward to receiving 3 sale items chosen from the website, but in the end only 1 was available, which was a disappointment. But when the 1 item did arrive in the post, there was a very nice note from Bernard, saying he was looking forward to seeing me in the store sometime.

6 June 2024
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Reply from Meet Bernard

Ahhh Roy… Thanks for your honest review, we appreciate you taking the time to leave that.
Again, really sorry about the sale items we didn’t have in stock, we do struggle with tracking our sale inventory… We are working on it though!

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