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Medly Reviews 

416
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 393 reviews, reviewers had a great experience with this company. Customers frequently praise the interactive platform and describe the artificial intelligence tools as exceptionally helpful because they guide learners through challenging exam preparation without simply giving away answers. People genuinely appreciate how the application makes daily studying much more engaging and helps significantly boost their confidence and academic grades. Some reviewers were not happy with technical glitches, noting that the website can occasionally feel buggy, slow, and frustrating during heavy revision sessions. Additionally, a few customers mentioned that certain syllabus topics or specific subject materials were entirely missing from the platform.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, noting that the application is well-organised,... See more

Product

People report high satisfaction with the revision product, praising its effective exam-style questions,... See more

Artificial intelligence

Clients share positive opinions on artificial intelligence, highlighting how the chatbot effectively guides... See more

Website

Consumers find website to be ambiguous, with many reviewers praising the interactive questions, helpful AI... See more

Application

Reviewers highlight positive aspects of application, frequently sharing appreciation for the easy navigation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Medley is overall a very good site for learning. It encourages active revision and overall good exam technique when answering questions. The AI chatbot is focussed and useful, and as far as I'm aware... See more

Company replied

Rated 4 out of 5 stars

Medly is a great interactive website to do questions, the interface is not the best for phones, laptops and PCs but great if you have an Ipad and apple pen. The question marking can be slow at times a... See more

Company replied

Rated 4 out of 5 stars

The ai marking tool is very helpful! I am always unsure on if I am marking right or am going to soft on myself, so this was perfect for me! I also loved the drawing tool for calculation problems. Howe... See more

Company replied

Rated 4 out of 5 stars

Impressive AI tool that really helps with revision. Suprisingly good at marking longer answers, but there is a lack of essay questions to practice for English etc.

Company replied


Company details

  1. Educational Institution
  2. also in
  3. Education Center

About Medly

Written by the company

Medly is a social enterprise created with one simple mission: to democratise education by making high-quality, personalised learning accessible to all students, regardless of their background.

Born from the founders' experiences with educational inequality, we're passionate about making personalised learning accessible to everyone.

Medly adapts to each student's unique learning style, providing hyper-personalised lessons, step-by-step exam practice, and instant feedback, features previously available only through expensive private tutoring. We provide this level of personalisation at a fraction of the cost of private tutoring.

Whether you’re preparing for GCSEs, A-Levels, IB, IGCSE, or university, Medly is everything you need for learning, personalised to your curriculum.

Join over 400,000 students improving their grades today.

Our Guarantee to Students

74% of surveyed students improved their grades while using Medly.

At Medly, we guarantee a truly hyper-personalised learning experience that adapts to you. Our AI tutor automatically adjusts to your learning pace, skill level, and exam board, including AQA, Edexcel, OCR, CIE, and more, as well as your personal study goals. That means you’re always focused on what matters most, learning smarter, and seeing measurable progress with every session.

Check out our results & methodology here: https://www.medlyai.com/uk/blog/gcse_results_day_2025

Contact info

Free Back-To-School Medly Mocks

Registration opens now with limited spots

4.2

Great

TrustScore 4 out of 5

416 reviews

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This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(416)

345 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The large ammount of content stress me out

i mean it helped quite a bit, but this isnt a full revision replacement you WILL have to still use past papers and revision cards, but still do recommend, also one, thing i dont like, is it looks like too much it stresses you out so watch out for that, but other then that great lots of updates, easy to use kinda, and the ai sometimes makes mistakes,

6 April 2026
Unprompted review
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Reply from Medly

Thank you so much for your review, Linda. Really glad to hear our platform has been a helpful part of your revision and that you'd recommend it.

We're working hard every day to keep improving the platform so thanks so much for taking the time to share your thoughts with us. ☺️

Rated 4 out of 5 stars

Great experience helped me to feel…

Great experience helped me to feel confident before doing tests and helps to reconsolidate my knowledge with the extensive resources it provides

6 April 2026
Unprompted review
Medly logo

Reply from Medly

Thank you so much for your review. We’re really glad to hear our platform has helped build your confidence, keep up the great work!

Rated 5 out of 5 stars

love it

love it. so helpful for my gcses. would hope to see more subjects and examsboards in the future but i can already see more subjects and sections being added all the time. would definately recommend!!

6 April 2026
Unprompted review
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Reply from Medly

Thank you so much for your review. We’re really glad to hear our platform has been helpful for your GCSE revision.

We’re continuously expanding our subjects and exam board coverage, and it’s great to hear you’ve noticed new additions already. We do have a growing list of subjects planned, but as a small team, it does take us some time to ensure everything we add is accurate and high quality.

Thanks again for choosing Medly!

Rated 4 out of 5 stars

I’ve been using medly for about a month…

I’ve been using medly for about a month now. It’s been great for revising for my A levels! Really helpful with exam technique and immediate feedback that is mark scheme specific. There are also constant updates which greatly improve the features and learning experience.
My only feedback would be that, as a year 12, i feel there should be more past papers available for the AS level exams which would be helpful with revising for mocks and predicted grades. Overall it’s been really helpful so far and hopefully will continue to be next year as well!

6 April 2026
Unprompted review
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Reply from Medly

Thank you so much for your review. We’re really glad to hear Medly has been helping with your revision.

We offer a range of practice papers and are continuously expanding this. We also log all requests for exam boards and subjects, but as a small team, it takes time to ensure everything we add is accurate and high quality.

Thanks again for your support, and we hope Medly continues to support you into next year! :)

Rated 5 out of 5 stars

Really good and easy to use

Really good and easy to use. Fast marking and helps with questions if dont understand

1 April 2026
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Reply from Medly

Thanks so much for the great review, Holly!

Rated 2 out of 5 stars

Medly please please please fix this..

The platform does help me use and apply knowledge that I have been revising, which is good.

However, the mark scheme is so specific, like with an actual exam mark scheme for GCSE, they would have about 8 possible things you could have said to get the marks for a 4 mark question, yet Medly only accepts very specific 4 points. I also struggle to understand how such open ended questions have only 2 points worth marks, and sometimes, they don’t relate to the question!

Also, the questions on there own require you to know content that is not relevant or exam board specific. For example, I got asked a question on how cardiovascular muscles are arranged in the heart, this was nowhere to be found in the aqa content books.

I also dislike the new feature where it tells you your predicted grade, i am a grade 8-9 student in biology, yet medly tells me I am a grade 4 if I miss one mark.

The website creates a fake sense of insecurity, and stresses me out when I’m not doing well on questions that are really poorly created and marked. The fact is that it promised past paper style questions specific to exam boards, and an AI tutor better than real ones, and it under performed in every single aspect.

6 April 2026
Unprompted review
Medly logo

Reply from Medly

Thank you for taking the time to share your feedback, we really appreciate it.

We are continuously working to improve our platform, if you’re able to share specific examples with us at contact@medlyai.com, our team would be happy to review them in detail.

Rated 4 out of 5 stars

Amazing experience especially with ADHD, however an option to filter out triple award content in the sciences for double award students would be appreciated.

Medly has been an amazing website for me to study, especially with ADHD it really helps me hyperfocus thanks to the simplicity and structure of it. The AI marking is very good ! And it leads me to the answer very well without giving it to me so it really helps me to remember. One suggestion that I would give that has posed a lot of trouble for me is that for specifically the IGCSE syllabus for sciences there is no option to filter out triple award content, however for GCSE there is the option for seperate. Overall medly is an amazing site for me to study, I would just really appreciate the ability to filter out triple award content and many of my friends would too. Thank you for reading this message !

1 April 2026
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Reply from Medly

Thank you so much for your detailed review Pietro.We’re really glad to hear Medly has been helpful for your revision, especially in supporting your focus and making studying more manageable.

We really appreciate you highlighting the IGCSE filtering issue. We understand how important it is to be able to separate triple award content, and this is something we’ll take into account as we continue improving the platform.

Thanks again for your kind words and for taking the time to share this feedback.

Rated 4 out of 5 stars

good for studying

Could diversify subjects but overall good

1 April 2026
Medly logo

Reply from Medly

Thank you for your feedback. We’re glad to hear you’re finding Medly helpful overall.

We do have a growing list of subjects and exam boards we plan to add, but as a small team, it takes time to ensure everything is accurate and high quality. We really appreciate your patience as we continue expanding our platform and thank you for choosing Medly!

Rated 5 out of 5 stars

Great platform

Medly has been massively useful for my History and has bumped my grade up from a predicted 6 to a 7! I know it doesn't seem like much but it was a massive milestone for me as someone who really struggles with exam skill so this was great. It offers really good constructive feedback and the exam style practice function is intuitive and easy to use.

5 April 2026
Unprompted review
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Reply from Medly

Thank you so much for your review. That is honestly an amazing achievement and we are really glad you're enjoying our platform. Keep up the great work! :)

Rated 1 out of 5 stars

AI SLOP DO NOT USE

AI SLOP DO NOT USE.
When using service quetions were ai genarated and marked. AI Marking was inacurate. AI questions often not inculded in exam board content.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful and give me a place to…

Really helpful and give me a place to find all questions and answers for topics related to me in one place without having to leave the tab.

3 April 2026
Medly logo

Reply from Medly

Thank you for the review, Holly. We’re really glad to hear you’re enjoying the platform and finding it helpful for your revision. ☺️

Rated 5 out of 5 stars

My daughter loves this website

My daughter loves this website, if it gets her to actually revise then im all for it.

29 March 2026
Unprompted review
Medly logo

Reply from Medly

Really glad to hear your daughter is enjoying our platform and thank you so much for the lovely review! :)

Rated 5 out of 5 stars

Medly’s paper marking

Medly have added the option to have it mark a paper for you and it is the greatest thing it has every added, I think it’s a tad too generous, giving an average of 4 extra marks then I’m due (confirmed by teachers). But that really doesn’t matter, since it compares every question to the specification and gives feedback on what you need work on, it then gives you the lesson plans and what grade your currently at with that topic. Oh my gosh it’s just fantastic.

28 March 2026
Unprompted review
Medly logo

Reply from Medly

Thank you so much for the detailed review, Harley! We’re really glad to hear you’re finding our new features useful.

The Flexible Marking feature is still currently in beta and is intended to support students in identifying areas for improvement.

Rated 5 out of 5 stars

love it

it makes revising fun

1 April 2026
Medly logo

Reply from Medly

Thanks for the great review! We’re really glad to hear Medly is making revision more enjoyable for you. Keep up the great work. :)

Rated 4 out of 5 stars

Would be cool if there was a streak…

Would be cool if there was a streak feature or something

19 March 2026
Unprompted review
Medly logo

Reply from Medly

Thank you for the suggestion, Grace. We actually do have a streak feature available within each subject’s Insights section, where you can track your activity and consistency over time.

We’ll also keep looking at ways to make features like this more visible and engaging.

Rated 4 out of 5 stars

an amazing platform!!

an amazing platform, but the psychology AQA specification needs to be updated to align Sith what were taught,

31 March 2026
Unprompted review
Medly logo

Reply from Medly

Thank you for your feedback, Evie! We’re really glad to hear you’re finding our platform helpful.

Rated 5 out of 5 stars

Been using this for Chemistry since…

Been using this for Chemistry since year 10 and honestly its carried me through mocks, the explantions just make sense in a way my textbook doesnt.

16 March 2026
Unprompted review
Medly logo

Reply from Medly

Thank you so much for the review, Claire!

We’re really glad to hear Medly has helped you through your mocks. Keep up the great work and best of luck with your upcoming exams! :)

Rated 4 out of 5 stars

Need to improve cancellation process

I'm updating my review because I have been contacted by customer services. They explained that my email was filtered as spam and they are now working to solve the issue.

I’ve had a very frustrating experience with them because their poor customer service.

While the platform itself has been helpful for my daughter’s studies, the process of cancelling the subscription it is extremely difficult and disappointing. According to their website, there should be a cancellation option within the user profile. However, this option simply does not exist in our account.

As a result, we followed their alternative instructions and contacted their support team via email multiple times. Unfortunately, we have received no response at all. Despite this, they have continued to charge the monthly subscription fee.

It’s very disappointing because the product itself has potential, but the lack of responsive and transparent customer service completely undermines the experience. Customers should not have to chase support just to cancel a subscription.

I would not recommend using this service unless they significantly improve their customer support and make the cancellation process clear and accessible.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Honestly pretty good

Started using it two weeks before my mocks thinking it was too late and still went up two grades in bio, imagine if id started earlier

10 March 2026
Unprompted review
Medly logo

Reply from Medly

Thank you so much for your feedback, Roger!

Really glad to hear you’ve had such a positive experience with our platform. We’re always working hard to improve our platform, so it’s great to know things are working well for you! :)

Rated 5 out of 5 stars

With Medly AI, my son is happier and truly excited to master his exams.

So my son is working towards his GCSEs in May 2026. AI tools have been a great assistant on his journey but ease of access to information is sometimes not enough to improve marks. Notebook LM and Turbo have been good learning aids but Medly AI has been the best exam practise aid. I have seen a motivation to learn in my son as he works through the questions and picks up on the marking scheme points missed and systematically covers all the topics he needed work on. The app is well thought out and provides targeted practise to help motivate students with visible progression and mark scheme guidance. My son is still a month or so away from his exams but I am already seeing him be more confident and not fearing certain subjects as he did before. Regardless of the actual marks he improves on, I see a happier child excited to learn how to master his exams. If Medly AI can also continue to focus on subconsciously developing that growth mindset, this app will be a game changer in how future students equip themselves to tackle GCSEs and A-Levels and perhaps more. I would like to congratulate the whole Medly AI team on their flagship app and wish them every success in the future. Keep up the great work, much appreciated from a proud dad.

21 March 2026
Unprompted review
Medly logo

Reply from Medly

Thank you so much for such a thoughtful and meaningful review. It honestly means a lot to us as a small team!

We’re really thrilled to hear how our platform has supported your son’s revision as well as his confidence and motivation.

Wishing your son the very best for his GCSEs in May and we’ll continue working hard to support students like him.

In the meantime, our Medly Mocks officially start next Monday (30th March). These are a set of completely free practice papers designed to help students prepare for their exams under real conditions. You can check out the timetable and register here: https://app.medlyai.com/mocks/register

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