You will not be disappointed if you choose to shop at MediVape. These people are top notch in terms of product variety, and their website is easy to navigate. Super fast shipping too, these people do... See more
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See what reviewers are saying
I love my new device, super fast delivery, use less when smoking and taste a lot better too. Would really recommend investing in a mighty medic+ vaporizer from MediVape. I was skeptical at first but h... See more
Nick and the team he works with at MediVape NZ are simply amazing. They truly go out of their way to help people to the best of their abilities. And overall certainly provide a first-class experience... See more
The service is amazingly fast, from ordering online to receiving my order the whole process went without a hitch. Perfect.
Company details
Written by the company
MediVape is a New Zealand company that distributes the best medical grade, medicinal cannabis vaporisers, manufactured by Storz & Bickel.
Contact info
New Zealand
- medivape.co.nz
4.9
Excellent
175 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Friendly service
Friendly service, great advice and product received the following day. Zero faults. Many thanks :)
17 October 2021
Great service and products
Great service and products. Will be making this store my regular for replacement parts.
10 October 2021
Great service, terrible message taking facility
Everything worked as advertised, product was very nicely packaged. Answerphone service seems connected to a parent company, and the lady who answered couldn't even tell me the operating hours of the business, which was a little unnerving to say the least. Did eventually get the business on the phone the next business day, and the guy who answered was very helpful.
9 October 2021
Reply from MediVape
Hi Brook
Thankyou very much for your feedback. Because of this we have reviewed how our answerphone service for Medivape is operated and have made changes so that this doesn't happen again.
The Medivape Team
fast and easy and cost effective :-)
7 October 2021
Great and very speedy service
4 October 2021
Great service and fast post
19 September 2021
Excellent service
Excellent service, so prompt and product well packaged, 5 star performance, highly recommended retailer.
9 September 2021
Quick fast effective service
24 August 2021
Don't want my name used in any reviews
25 July 2021
Volcano Medic 2 from Medivape
Purchased: Volcano Medic 2. The reps knowledge around the best product to suit my individual needs and the particular features of my product was exceptional. They had professional and prompt responses and never failed to answer each question with support from their wider team. Delivery was fast and the item arrived in pristine condition. The ordering process and web interface were intuitive and simple to use. Aftercare support and follow up communication has also proved to be as efficient as pre-purchase discussions, this is a key aspect of great customer service, which Medivape has in spades. I would not hesitate to work with them again. Exceptional products. Exceptional customer support. I will be a repeat customer for Volcano Medic 2 consumables in the future. Thanks again, team.
25 June 2021
Fast delivery awesome service
24 June 2021
Helpful
Helpful, polite and prompt replies to my communications, even when I expressed what I thought the product I received was the wrong one, when in fact it was my fault entirely. Thank you.
18 June 2021
Fantastic service
Fantastic service, fast delivery, and a pleasure to deal with. My order was expertly packaged so it turned up in perfect condition. Will be pointing my friends in this direction.
17 June 2021
Unprompted review
Ordered Friday and delivered Wednesday to Christchurch
From their website layout and checkout ordering I was pretty confident in purchasing but I wanted to make sure so I called them and spot to a really helpful guy that answered all my questions re. Holding actual stoke and not drop shipping which I heard a few of the other places do which delays delivery and also when spending $500+ Makes it a bit more wary of doing.
Anyway ordered and processed on a Friday and delivered to the South Island by Wednesday morning ( thats including a public holiday on Monday.).
Lastly the packaging I was super impressed by and protected it really well which added to the peace of mind!
Thanks,
E
11 June 2021
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