Medity Health Reviews 

97
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing helpful assistance, prompt communication, and expert guidance with product sizing. Shoppers also love the comfortable fit, wonderful color choices, and high quality of the compression wear they receive. Consumers consistently mention that ordering online is simple and fast, making future purchases very convenient. Some people were dissatisfied with certain items, noting that specific medical equipment did not work, while others experienced issues with proper sizing on a few purchases. A few buyers also mentioned that certain designs had minor fit flaws like open toes riding up.

What people talk about most

Product

Clients share positive opinions on product, highlighting the exceptional quality, comfortable fit, and... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, frequently highlighting prompt assistance... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful and knowledgeable... See more

Order

Customers had positive experiences with order processes, frequently highlighting how easy online ordering is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been wearing Juzo compression knee-hi hose for decades. They really work to keep my ankles looking their normal size. I can’t be without them. When I reordered recently, I learned that my o... See more

Rated 5 out of 5 stars

The Juzo support thigh highs are excellent quality. I am happy I found this business for my support hose needs. They last long, stay up on my thighs, and make my legs feel so much better.

Rated 5 out of 5 stars

I wanted to find out the date that I last purchased 6 pairs of Juzo knee-high socks. Monica in the chat looked me up and told me when that was. Right away I told her that I would order. She gave me th... See more

Rated 5 out of 5 stars

On June 5, I sent an email and asked a customer service representative if they could locate an old order I had placed for compression socks for my husband. Abdul was able to do this for me. She went... See more


Company details

  1. Health and Beauty Shop

Written by the company

Medity Health is dedicated to providing customers with the best selection of compression supplies at an affordable price.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(97)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

I had the most pleasant experience…

I had the most pleasant experience ordering the thigh high closed toe Juzo compression stockings with your customer service representative Alex. What a wonderful, kind, and highly informed employee. I will order again! Thanks so much!

18 March 2025
Unprompted review
Rated 5 out of 5 stars

GREAT EXPERIENCE

IT WAS EASY, WITH GREAT OPTIONS. MUCH BETTER THAN MY LOCAL MEDICAL SUPPLY STORE. ORDER WAS TIMELY, AS WELL AS ACCURATE. THEY ALSO FOLLOWED UP JUST TO MAKE SURE I WAS SATISFIED AND THE ORDER WAS CORRECT. A LOT OF COMPANIES COULD LEARN JUST FROM THAT.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

I appreciated the amazing customer…

I appreciated the amazing customer support. I was able to return a pair of socks that were too small and was able to get a refund and order a better fit with no hassle I was amazed!
In addition, I was able to order via customer support and was sent an invoice that was so helpful!
Keep up the good work!

Kip Walker

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Look no further for quality compression socks & hose!

I was looking for a reputable & trustworthy company to buy stylish compression hose from, not only for myself but also a company that I would be willing to recommend to my Patients and Nurses.
Medity Health not only checks all the boxes but exceeded my expectations! Terrific customer service, best compression knee socks I have worn, from a wide variety of stylish knee high socks and silky thigh highs to a variety of Men's comfort compression fit socks. These compression socks don't even look like compression socks & hose, yet they are! Look no further, this is the "special company" that I was searching for, they will not disappoint. A great company where you can actually speak to someone that cares to listens to you, I only wish I had found them sooner.
Highly recommend, do yourself a huge favor, buy and wear compression socks whether you fly or sit in the car for several hours, or on your feet for long periods at a time, your legs will feel so much better and decrease your risk of potential blood clots! A customer for life!
Thanks Medity Healthy.
With Grateful Appreciation,
Christine Lottman RN, CEO
Concierge Senior Care Management &
Concierge Care Nurses
Newport Beach, CA

11 January 2025
Unprompted review
Rated 5 out of 5 stars

I have never received such great…

I have never received such great personal service from an online business. In fact it’s hard to get this kind of service in person. I was trying to get some compression garments before a plane trip. The delivery company couldn’t get them here in time so Medity intervened and I got a. pair overnight. Thank you so much.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Best Customer Service

Have been using Medity Health for several years and have found that their customer service is absolutely the best in a time when so many others fall short! Will be a client forever!!

24 September 2024
Unprompted review
Rated 1 out of 5 stars

Customer service is nonexistent

Customer service is nonexistent. I have tried repeatedly. I sent my garment back and they refuse to respond. It’s not like I sent it back with some random address. I used their label. Never again! Nice way to treat cancer survivors! Buyer Beware!

29 August 2024
Unprompted review
Medity Health logo

Reply from Medity Health

Hi Paula,

Thank you for reaching out with your concerns!

It looks like we did receive your garment back, and it appears the Returns Team missed the internal note on your order to contact you once it arrived. We’re sincerely sorry about the inconvenience, and the delay in following up. It looks like we were waiting on additional details from you regarding what size you wanted to exchange it for which is why we were unable to ship out a replacement garment for you.

After looking through our records, we weren’t able to locate any unanswered emails or voicemails from the contact information that we have on file for you. We never want a customer’s message to go unanswered, so if you’re able to provide us with information regarding your attempts to contact us, it may help us identify any potential gaps we may have in our customer communications.

Thank you for bringing this matter to our attention, and we appreciate your continued trust in Medity Health for the past 2 years for your compression garments.

All the best,

The Medity Health Team

Rated 5 out of 5 stars

Juzo shrinkers

I’m an above the knee (ak) amputee and wear Juzo shrinkers. Medity Health always has my size in stock and their service far exceeds all other places I’ve tried. I have my items in about a week and shipping is free! I highly recommend Medity Health.

28 July 2024
Unprompted review
Rated 5 out of 5 stars

thoroughly enjoyable

I thoroughly enjoyed working with Medity. They were very helpful when I could not find the exact item I needed. They were patient and very knowledgeable. I even came back and had them help me order a 2nd pair so I didn’t order a wrong pair. Trust them!

23 July 2024
Unprompted review
Rated 5 out of 5 stars

I don’t normally use chat in a website

I don’t normally use chat in a website, but because one of the agents at Medity noticed a difference in the compression sleeve I put in my cart from what I normally purchased, she checked with me to see if this was the one I really wanted. The chat went wonderfully, the agent was very knowledgeable and I ordered one different from my normal order, but guided me to the one best suited for my needs. Can’t say enough good things about this experience.

12 April 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. This was a first time order and was conducted in an excellent way. I will order again.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

I purchased a pair of socks for my mother

I purchased a pair of socks for my mother. She has another pair and is very impressed with the product! Unfortunately, my order has been delayed because of the holiday which is to be expected. When I
e-mailed, the customer service representative was quick to get back to me and incredibly kind. He apologized for the delay and let me know that it was just sent out yesterday.

23 December 2023
Unprompted review
Rated 5 out of 5 stars

New Customer

Being new to the world of support stockings I have made two purchases but had to return them because of size and strength issues. Both times the return process was painless and free. With the help of customer service I was able to order exactly what I needed and I'm anxiously awaiting my delivery. So far I am 100% satisfied with the service at Medity.

11 October 2023
Unprompted review

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