MediPlus.me - Medicine Delivery Reviews 83

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Really professional service. My package came before the date they suppose to deliver it. Thank you so much

Rated 1 out of 5 stars

Mediplus services have deteriorated significantly in the last few months. Let order in September i didn't receive a dispatch email. I contacted and they said my order was dispatched that day so I... See more

Rated 5 out of 5 stars

Excellent service and system. I needed some medication that can’t be bought in my home country without nuisance and great expense (Australia). I’m travelling in Dublin now and found Mediplus online -... See more

Rated 3 out of 5 stars

I made an order onthe 24th Sept and respective payment has been confirmed by mediplus.me. The site went on maintenance without any info on how to reach them. I didn't receive feedback from mediplus an... See more

Company replied


Contact info

3.7

Average

TrustScore 3.5 out of 5

83 reviews

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Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Best costume services 👌

I recently purchased RETIRIDES 0.025 from Medi-Plus , and I couldn’t be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfect item. The checkout process was smooth, and I received my order promptly.
The customer service was exceptional, as they kept me updated throughout the entire process. I had a question about the shipment procedure, and their support team responded promptly and professionally. Overall, my experience with Medi-Plus was outstanding, and I can’t wait for my next purchase.”
Highly recommended!”

19 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and system

Excellent service and system. I needed some medication that can’t be bought in my home country without nuisance and great expense (Australia). I’m travelling in Dublin now and found Mediplus online - ordered, paid, took a week for a well packaged parcel to arrive from Spain to Ireland. Payment went through no problem. Very happy. I contacted Michael just to double check how long it might take to get here - very reassuring customer service. Tracking from the Correos postal system in Spain worked perfectly. Would not hesitate to shop with them again. A+ service!

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with how they handled a problem

I have ordered several times from this company without any issues. I always appreciated the speedy delivery and helpful customer service.

I recently placed an order for a product requiring refrigeration so express delivery was required. UPS messed that up so the product ended up unsuable. Customer service could not have been more helpful. I was able to return the product to them at their expense, and they offered a full refund which was available on my bank account within 24 hours. They were extremely helpful and willing to put things right.

I recommend them for the great variety of products offered, the speedy delivery, their helpful customer service and their great prices compared to other online suppliers.

9 July 2024
Unprompted review
Rated 4 out of 5 stars

We ordered morning sickness medicine on…

We ordered morning sickness medicine on 1/3/24, with 14 days delivery. Now 25/3/24 still not delivered. I had tried to cancel the order and regret ordering from this company.
As an update, I received a full refund, so thank Mediplus and have amended my rating.

25 March 2024
Unprompted review
MediPlus.me - Medicine Delivery logo

Reply from MediPlus.me - Medicine Delivery

Dear Customer,

We would like to apologise for situation with your order, probably your parcel was held in your country’s custom, thats why it was delayed.
We made total refund to you and would be happy to see you again.

MediPlus Customers Support Team

Rated 4 out of 5 stars

Refunded after problems

I ordered from the company and at first the package was supposed to be delivered, but something was wrong with the address so they had to send it back. Then I contacted them to update the address and after a quite long wait they sent it to the correct one. Due to the trouble and long waiting time they refunded me and sent the package for free, which was a nice gesture. All good in the end, and I am happy.

29 December 2023
Unprompted review
Rated 5 out of 5 stars

I made two orders within 2 weeks from…

I made two orders within 2 weeks from the Netherlands. The first went flawless and the order arrived within 5 days.
The second order took a little longer. There was a delay.
But Alex, from the costumer service , kept me posted and took care of it, so in the end I received it well. Alex, thank you so much for your patience with me and answering me every time politely! Untill the next order!

3 October 2023
Unprompted review
Rated 5 out of 5 stars

Bought "Salofalk"

Bought "Salofalk", granules, that have disappeared in Russia after geopolitical problems. They shipped it in 1 week. There were some problems with Russian Post, but I've finally got this original meds. Thanks a lot for delivery

6 June 2023
Unprompted review
Rated 1 out of 5 stars

Shady business

Shady business. On the site it is stated that it is pay pal verified and accepts payments via pay pal ,also ships with dhl and other express couriers. In reality it suggests you to pay via strange link, which is not associated with your order, you simply put there necessary sum and details of your card, which I find dubious also company representative Michael wrote to me that they accept only payment by credit cards and there is no express shipping. Also there are no addresses of pharmacies from where you actually getting medications. I sent printscreen from their own website about pay pal and their own privacy terms and shipping but did not get response. As a physician who buys from various pharmacies all over the Europe, I find it very strange and I do not recommend this web site.

8 May 2023
MediPlus.me - Medicine Delivery logo

Reply from MediPlus.me - Medicine Delivery

Dear Natalia, thank you so much for your feedback. Unfortunately we didn't find any order made by you in our website. We temporary doesn't accept PayPal payment which mentioned in our website info. We apologise that express shipping is not available to your country.

MediPlus

Rated 5 out of 5 stars

Good experience

The medication arrived in good conditions but a little later than expected. However, the staff was very helpful and solved the problem quickly. After my e-mail, the product arrived fast. A special thanks to Alex for contacting me. In spite of the delay, I highly recommend MediPlus.

11 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

This was my first experience with you and it was a fantastic customer service, everyone I interacted with was knowledgeable and helpful. The staff is so helpful and informative.
Thank you for making my experience so pleasant. It makes a huge difference. I highly recommend.

6 September 2022
Unprompted review
Rated 5 out of 5 stars

Very good online shop

Very good online shop and a perfect and very easy communication with Alex!
The delivery was within 10 days to Germany and I am very satisfied with the products. I can only recommend and I will order again!

29 July 2022
Unprompted review
Rated 4 out of 5 stars

Satisfaction

Professional service and process, communication regarding expected delivery schedule time could be a bit improved

27 April 2022
Unprompted review
Rated 5 out of 5 stars

Reliable

Great service. Shipping pricey but worth it as my order arrived safely within a week. Quick response to queries on WhatsApp. Will be ordering again & can recommend.

4 March 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Was worried about delivery to UK. But after emails to the company they were quick to respond and give me updates. Arrived perfect condition great products. Thank you.

23 February 2022
Unprompted review

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