Great customer service . Throughout the years of applying loans . It have been easy enquires with Yash . Very helpful , friendly and great service he have provided me . His explanation as to how the l... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Medipay was seamless from start to finish. The process was quick, easy, and very efficient, with all aspects of my costs clearly covered and explained. The team made everything stra... See more
Company replied
I can’t thank Medipay enough for allowing me to be accepted as a client my dog was evolved in a accident and needed emergency surgery and you guys literally saved him from being put to sleep I can’t... See more
Company replied
Ajay has been amazing, supportive, helpful. Excellent through out the whole process. He made the experience less stressful. Can not thank Ajay enough. Give that man a raise.
Company replied
Company details
Written by the company
MediPay offers easy payment plans for medical, dental and cosmetic procedures in Australia. We also offer veterinary payment plans for procedures for your pets. So if you looking for some help to finance your medical procedure, your little one needs braces or your furry friend has eaten a sock, give us a call or visit our website. Check your eligibility in 10 seconds, apply online and get approval in 60 minutes*. *Subject to credit approval. Terms and conditions apply.
Here to help when you need us
Written by the company
- Fast, simple application process
- Only pay interest on the amount used
- No penalties for early repayment
We can help with your pets too
We offer payment plans for those unexpected expenses for your best friend. Call us on 1800 810 950 or visit our website to apply.
Contact info
478 George Street, 2000, Sydney, Australia
- 1800 810 950
- customercare@medipay.com.au
- medipay.com.au
4.8
Excellent
987 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and great communication
1 May 2026
Reply from MediPay
Hi Amanda,
Thank you for the kind words. A helpful team and great communication are what we strive for, so it's lovely to hear your experience reflected that. Thanks for choosing MediPay.
Thank you
Thank full customer
Very easy to navigate the whole process,simple application process and no penalty for paying medi pay earlier than the required term which is very pleasing
23 April 2026
Reply from MediPay
Hi Ross,
Thank you for the thoughtful review. Easy to navigate, simple to apply, and the flexibility to pay early without penalty are all things we genuinely care about, so it's great to hear they made a difference for you. Thanks for choosing MediPay.
Thank you
Easy application
Quick and easy application.
Always kept up to date with what is happening on my account.
22 April 2026
Reply from MediPay
Hi Dazz,
Thank you for taking the time to share this. A quick, easy application paired with clear updates along the way is exactly the experience we want to deliver, so it's great to hear it came through that way. Thanks for choosing MediPay.
Thank you
Reply from MediPay
Hi Asif,
Thank you for the kind review. Prompt and fair is exactly how we want every assessment to feel, so it's great to hear that came through for you. Thanks for choosing MediPay.
Thank you
They were so helpful and it's an easy…
They were so helpful and it's an easy process just took a few minutes to do
21 April 2026
Reply from MediPay
Hi Sonia,
Thank you for the lovely feedback. A helpful team and an application that takes just a few minutes is exactly what we aim for, so it's great to hear your experience reflected that. Thanks for choosing MediPay.
Thank you
The process for applying for this loan…
The process for applying for this loan was one of the easiest and straight forward loans I have ever done.
20 April 2026
Reply from MediPay
Hi Allan,
Thank you so much for this. Hearing it was one of the easiest and most straightforward applications you've done genuinely makes our day. We work hard to keep things simple, so it's great to know that came through. Thanks for choosing MediPay.
Thank you
Reply from MediPay
Hi Fred,
Thank you for the kind review. Easy to apply with a quick response is exactly the experience we want our customers to have, so it's great to know it worked that way for you. Thanks for choosing MediPay.
Thank you
Good communication and fast process
15 April 2026
Reply from MediPay
Hi Thweh,
Thank you for taking the time to share this. Great communication and a fast process are what we're all about, so it's wonderful to hear we hit the mark. Thanks for choosing MediPay.
Thank you
Reply from MediPay
Hi Steven,
Thank you for the lovely review. Quick and painless with the info you need is exactly what we aim for, so it's great to hear it landed that way. Thanks for choosing MediPay, and we hope the pay later option made things that little bit easier too.
Thank you
Reply from MediPay
Thanks so much for the great review. We are really glad the application was quick and easy for you. That is exactly what we aim for.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Reply from MediPay
Thank you so much for the great review. We are really glad the process was quick and easy for your dental treatment. That is exactly what we aim for.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Reply from MediPay
Thank you so much for the lovely feedback. We are really glad the process felt easy and that our team was helpful and kind along the way. That is exactly the experience we want for every customer.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Great fast service
7 April 2026
Reply from MediPay
Thanks so much for the great review. We are really glad you experienced fast service and had a positive experience with us. That is exactly what we aim for.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Reply from MediPay
Thank you so much for the kind words. We are really glad you found the service helpful and professional. That is exactly the standard we aim to deliver every time.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Reply from MediPay
We love this, thank you so much. We are really glad you found everything quick and efficient. That is exactly what we aim for.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
The gentleman that helped me was so…
The gentleman that helped me was so kind and helpful
31 March 2026
Reply from MediPay
Thank you so much for the lovely feedback. We are really glad to hear you felt supported and that our team member was kind and helpful throughout the process. That is exactly the experience we want for every customer.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Fast and easy process
Fast and easy process. Excellent customer service. Highly recommended.
24 March 2026
Reply from MediPay
Thank you so much for the great feedback. We are really glad the process was fast and easy and that you had a great experience with our team. That is exactly what we aim to deliver.
We truly appreciate the recommendation. If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Easy application and stress free process
18 March 2026
Reply from MediPay
Thanks so much for the great review. We are really glad the application felt easy and the whole process was stress free. That is exactly what we aim for.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
So easy to talk to and made me feel…
So easy to talk to and made me feel like I was in good hands. Quick response and Ajay was very professional
18 March 2026
Reply from MediPay
Thank you so much for the lovely feedback. We are really glad you felt comfortable and in good hands throughout the process. That is exactly the experience we want for every customer.
Great to hear Ajay looked after you with quick responses and professionalism. We have shared your kind words with him and the team.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
MediPay was friendly and professional
MediPay was friendly and professional. They are efficient and very supportive. Highly recommend their services.
13 March 2026
Reply from MediPay
Thank you so much for the wonderful review. We are really glad to hear you found our team friendly, professional and supportive. It means a lot to know the experience felt efficient and positive for you.
We truly appreciate the recommendation. If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
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