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Medicspot Reviews 

12,348
•
TrustScore 4.5 out of 5

4.4

Weight Loss Service
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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy, efficient, and quick, making the overall process straightforward and smooth from start to finish. People appreciate the excellent customer support, noting the helpfulness, prompt responses, and clear communication from staff who make them feel listened to and understood. Many found the ordering process simple and swift, with prescriptions often approved quickly. However, some customers also noted issues with customer service, reporting a lack of direct human support, slow responses to emails, and difficulties in obtaining order tracking details. A few other people also felt that the order processing was unexpectedly slow, leading to frustrating delays or even the cancellation of their essential medication, which impacted their treatment continuity.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the excellent support and quick,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process to be quick, easy,... See more

Customer service

Customers had positive experiences with customer service, highlighting excellent support and quick responses.... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the very fast and... See more

User experience

Consumers find the user experience to be positive, with many describing it as quick, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really appreciate how the team handled my situation. There was an issue with my order while I was abroad, but they helped fix everything and even sent me an international prescription so I could ge... See more

Company replied

Rated 5 out of 5 stars

After being let down by my previous prescriber who have changed their criteria and stopped my treatment half way through, I have found Medicspot to be easy and helpful. Just a few short steps to compl... See more

Rated 5 out of 5 stars

This company has excellent support and customer service. Would highly recommend. Products prescribed quickly and with care. Even being away I can get prescriptions ordered and all done with a friendly... See more

Company replied

Rated 5 out of 5 stars

I booked a free call which answered all of my questions and concerns clearly. The fact that I could speak to a real person put my mind at ease in terms of credibility of the service. It was also very... See more

Company replied

Company details

  1. Weight Loss Service

Written by the company

Your weight loss journey ends here. Put a stop to endless dieting with clinically-proven weight loss treatments that can bring real, lasting results. Check your eligibility now at www.medicspot.co.uk

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(12,348)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

My experience from start to finish was…

My experience from start to finish was exemplary. The customer services adviser was so kind and helpful . The whole process of ordering and dispatch was so quick . Really pleased with this company . I will continue to use them . Service was second to none .

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Easy and helpful…

After being let down by my previous prescriber who have changed their criteria and stopped my treatment half way through, I have found Medicspot to be easy and helpful. Just a few short steps to complete and full consultation and my medication is on the way to me. Thank god I found them so that I can finish my treatment successfully

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, it was my first time switching providers since I started taking weight loss medication and it was very straight forward. Thank you.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Easy applying

Easy applying, though thorough which is a good thing, glad I choose medicspot, have been approved my journey starts now, big thank you

14 July 2025
Unprompted review

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