Good price - prompt delivery - easy to use - good results for pain and discomfort relief in lower back and hips after first one hour use. Daily use continues to give relief and greatly assists movemen... See more
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Was looking for some temporary footwear as at the moment have heavily bandaged legs and feet. Found ideal shoe online with Medical Supplies which you could buy in a double pack.... Ideal Velcro straps... See more
After waiting a while for delivery I was excited to open the packaging and place it on my arm ( Distal Bicep tear). Unfortunately the ROM arm brace had been damaged on the most important piece. The de... See more
Great piece of kit so far. Does exactly what it says it will do. Bit fiddly to set up but once it’s done it’s great. Would recommend for anyone that needs reminding to take tablets and have dosage... See more
Company details
Written by the company
Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.
Contact info
SW4 6JP, London, United Kingdom
- medicalsupplies.co.uk
4.5
Excellent
5K reviews
Asks customers to review
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Proprecticle.ducts arrived on time .
Proprecticle.ducts arrived on time and are of good quality and
9 July 2026
2nd submission of excellent score as…
2nd submission of excellent score as correct item delivered on time & exactly as ordered. Thanksh
10 July 2026
Products arrived quickly for patient…
Products arrived quickly for patient and quality of goods were satisfactory.
Delivery person took photo of parcel for his records
13 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Be very wary of purchasing from this…
Be very wary of purchasing from this company. I bought an armchair bed and only opened the box, realised the chair was too stiff for my elderly mother and they would not accept a return. You cannot feel a product by looking online, so very expensive mistake. The Management of this company were very unhelpful. Once again, be very wary of a purchase.
14 July 2026
Reply from Medical Supplies
Dear S Hicks,
We are sorry to read that you remain disappointed with your experience.
We carefully reviewed your request after you contacted us to explain that the chair was not suitable because you found it too firm for your needs.
Unfortunately, this product is sold as a Restricted Returns Product, hence why we request the applicable returns conditions are acknowledged by the customer during the checkout process.
As the chair had been removed from its packaging to assess its suitability and was not faulty or misdescribed, we were unable to authorise a return in accordance with those conditions.
We are sorry that we were not able to provide you with the outcome you were hoping for on this occasion.
Kind regards,
Victor
MedicalSupplies.co.uk
Quick and easy aid when I needed it.
Easy to use website, quickly found an "even-up" over shoe to match a surgical boot. Fast delivery. The 5.5-9 over shoe was very easy to fit over a size 6 regular shoe, no bother to use. Looks robust.
13 July 2026
Makes having a shower possible when wearing a plaster cast…
My neighbour had to wear a plaster cast on her hand and wanted to be able to shower. So we ordered this for her. It was quick for delivery at a good price. It was a hit and enabled her to shower again. Great 👍
13 July 2026
Unable to deliver as per instructions
Unable to deliver as per instructions. Only picked these as they promised delivery on a certain date and this has not happened.
28 July 2026
Unprompted review
Reply from Medical Supplies
Dear Mark,
Thank you for your review, and I am sorry that your delivery took longer than you had originally hoped for.
I can confirm that your order was received after hours on a friday evening, and dispatched first thing the following monday on a Royal Mail 24/48 tracked delivery service, as soon as the warehouse opened for the week.
According to the Royal Mail, your order was delivered within 48 hours as expected.
Should this not be the case, please contact our team at helpdesk@medicalsupplies.co.uk, and we will be happy to help.
Kind regards,
Victor
Medicalsupplies.co.uk
all went well
13 July 2026
Helpful and knowledgable about product
Helpful and knowledgable about product, fast delivery
13 July 2026
From ordering to delivery was safe and…
From ordering to delivery was safe and secure items were exactly as I ordered very good
8 July 2026
Trusted seller
Very fast dispatch and receipt of my order. As described and a quality item, well packaged. Trusted and recommended seller.
13 July 2026
The item I ordered was delivered…
The item I ordered was delivered quickly and efficiently. It was just what I wanted.
13 July 2026
I received the wrong item --- jogger…
I received the wrong item --- jogger instead of stroller --+ I wanted it for my granddaughter for the school holidays when she is with me .
3 phone calls and 3 emails later I was told that the item would be collected ( by a very helpful victor)butI would have to wait until it was examined before I would get a replacement!!!--
I have checked and the item has been received 2 days ago .
Please can I have a replacement of what I ordered.
If not a replacement ASAP I want a refund .
The reason why I choose your company was that it would be delivered within a few days.
But that hasn't been the best choice
10 July 2026
Reply from Medical Supplies
Dear Martina,
Thank you for taking the time to leave your feedback.
We are sorry to hear that your experience did not meet your expectations.
Following your report that a wheel was missing, we arranged collection of the pushchair so that it could be inspected. Upon its return to our warehouse, we found that all of the wheels were present in the box. We have since spoken with you to discuss the matter and arrange for the pushchair to be returned to you.
We sincerely apologise for the inconvenience and frustration this has caused. If you have any further questions or require any additional assistance, please do not hesitate to contact us.
Kind regards,
Victor
MedicalSupplies.co.uk
very good service well packed and…
very good service well packed and always kept updated on progress am very happy with the whole deal
23 June 2026
The drop foot support is good and works…
The drop foot support is good and works very well the only problem for me is the price I think it’s expensive but it’s something I really need so I have to buy it
29 June 2026
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