Good price - prompt delivery - easy to use - good results for pain and discomfort relief in lower back and hips after first one hour use. Daily use continues to give relief and greatly assists movemen... See more
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Was looking for some temporary footwear as at the moment have heavily bandaged legs and feet. Found ideal shoe online with Medical Supplies which you could buy in a double pack.... Ideal Velcro straps... See more
After waiting a while for delivery I was excited to open the packaging and place it on my arm ( Distal Bicep tear). Unfortunately the ROM arm brace had been damaged on the most important piece. The de... See more
Great piece of kit so far. Does exactly what it says it will do. Bit fiddly to set up but once it’s done it’s great. Would recommend for anyone that needs reminding to take tablets and have dosage... See more
Company details
Written by the company
Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.
Contact info
SW4 6JP, London, United Kingdom
- medicalsupplies.co.uk
4.6
Excellent
5K reviews
Asks customers to review
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Do not use sizing for items is…
Do not use sizing for items is completely inaccurate and they do not allow returns
10 August 2026
Unprompted review
Reply from Medical Supplies
Good afternoon,
Thank you for taking the time to leave your feedback.
I am sorry to hear that you were disappointed with the sizing and our returns policy.
Certain products are subject to return restrictions for hygiene reasons, and this information is provided before an order is completed. Unfortunately, this meant we were unable to accept your return.
I appreciate your comments regarding the sizing guide on the website, and I will ensure this feedback is passed on for review.
Thank you again for bringing your concerns to our attention.
Kind regards,
Tylah
Very easy to order and quick delivery…
Very easy to order and quick delivery time, so the whole process was trouble free from start to finish.
22 July 2026
Easy to find what I wanted with an…
Easy to find what I wanted with an adequate description and dispatched to me quickly.
The only problem lay entirely with the courier regarding delivery time
27 July 2026
Great service
Great service, received my product within a couple of days, which was great, ensuring my dog continued to have the light treatment he needed
21 July 2026
Unsatisfactory product, return refused
Very efficient delivery so that's why I gave them 2 stars. However I ticked the delivery info box but I guess didn't think the product would be so unsuitable. And the problem is that you don't know if it's unsuitable until you actually try it. My neck pillow made my neck worse rather than better. I am now left with a foam pillow which cost £52 used only for 15 mins. I understand the hygiene issues but in most cases the product can be steam cleaned/ sterilised on return. Very harsh policy. Most unhappy as I've now lost £52
31 July 2026
Unprompted review
Reply from Medical Supplies
Dear Chris,
Thank you for taking the time to leave your feedback.
I am pleased to hear that you were happy with the efficiency of our delivery service, although I am sorry that the pillow was not suitable for you.
Our hygiene restrictions are in place for the safety of all our customers, and where applicable, these are displayed before an order is completed. I appreciate that it can be disappointing when a product does not meet your individual needs.
We have requested further information so that we can locate your order and look into your concerns, but unfortunately we have not yet received the details needed to do so. If you would like us to review this further, please provide your order information and we will be happy to take a look.
Kind regards,
Tylah
Good communication
Good communication . I was kept ip to date with expected delivery time
20 July 2026
Good quality
Ordered a knee brace for a torn MCL. Good quality product. However I had to exchange this for the next size down, there was no issue with reordering and refunding the exchange.
Will use this company again. BTW price was very competitive .
24 July 2026
After surgery the bootie kept my foot…
Afyer surgery the bootie kept my foot dry in the shower. It did what it was supposed to do - what more do you need.
20 July 2026
Excellent 👍
24 July 2026
easy to order and good quality
easy to order, the boot is great and exactly the same as one issued by the NHS. Bonus was it arrived early. Paid for next working day that would have been on a Monday and it was delivered promptly on Saturday.
24 July 2026
Shocking Company to deal with
Shocking Company to deal with, refused a refund on a garment that didn't fit and relieved me of my money at the same time!....
24 July 2026
Reply from Medical Supplies
Dear Garry,
Thank you for taking the time to leave your review.
We are sorry that you were disappointed with your experience.
Unfortunately, the garment you purchased is subject to hygiene-related return restrictions. Before an order can be placed, our website requires customers to acknowledge that, unless the item is faulty, it can only be returned if it is unused and unopened with all original seals, tags and labels intact.
As the garment had been tried on after it had been opened, we were unable to authorise a return in accordance with the return conditions accepted at the time of purchase. This policy is in place to protect all of our customers by ensuring that garments of this nature are only supplied in a hygienic condition.
We appreciate that this was not the outcome you were hoping for and are sorry for your disappointment.
Kind regards,
Victor
MedicalSupplies.co.uk
simple to navigate and i have used your…
simple to navigate and i have used your site before
22 July 2026
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