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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers appreciate the app for its ease of use, often noting that it runs seamlessly in the background and requires little effort to earn rewards. People are particularly happy with the ability to redeem points for gift cards, with some expressing satisfaction about receiving fast payouts and enjoying the experience of earning money for simple activities like watching TV or YouTube. However, some customers also noted significant issues, particularly after recent updates. A portion of people were dissatisfied with the app's performance, citing problems with battery drain, difficulty finding gift cards, and a decrease in survey availability. There were also concerns about the reward system becoming less consistent, with some long-term users feeling that their chances of winning had become extremely low and that the app was no longer worth the effort.

What people talk about most

Application

Reviewers mention ambiguous feedback about the app. Many users appreciate that the app runs seamlessly in the... See more

User experience

People report ambiguous experiences with the user experience. Some customers describe it as excellent and... See more

Based on these reviews

Rated 4 out of 5 stars

Iam using for 2 year but 3 times giving gift cards but update app back not ginving gift card's Still using one year meny time contact in support programs but point still earning price money no w... See more

Rated 3 out of 5 stars

Its good but ive been stuck on 1,300 points for over 10 weeks doing way over 20 surveys and all ive needed for those 10 plus weeks is 50 points more to beable to win anything ever since the update its... See more

Rated 5 out of 5 stars

You literally don't have to do anything with this app - just leave it running in the background. When it changed I was a bit annoyed as I wasn't getting any surveys and never won the weekly or... See more

Rated 5 out of 5 stars

Excellent and interesting site that requires little or no effort on your behalf, while still rewarding you. Very quick to pay out too while being helpful and polite. 5 stars all the way.

Rated 5 out of 5 stars

Great app works seamless in the background and customer support system is fast and they help with any problems. I've been using media rewards for over a year now and would recommend it to my friends... See more

Rated 5 out of 5 stars

Media Rewards is a great app to earn fantastic monies for just watching TV & YouTube videos. I have never seen any website that matches their words with positive and fast payouts like this wonderful a... See more

Rated 5 out of 5 stars

I'm really appreciate this app.it make me happy when I redeem my points rewards into a gift card for amazon.thank you so much! now I can shop free money from this app.i highly recommended this app to... See more

Rated 1 out of 5 stars

I have been using this app for more than 2 years and during this entire period, I have won a reward only once through a draw. The system is clearly luck-based, and for long-term users, the chances... See more

Rated 1 out of 5 stars

Even after my friend joined the Media Rewards through the link I provided still these people have not provided the referral rewards and saying they may have not signed in via your link. When my frie... See more

Rated 2 out of 5 stars

On the plus side, the app runs smoothly and when reaching (the holy grail - or lesser spotted) payout, same applies. HOWEVER, I can't help feeling that there's WAY too much taking and virtually NO... See more

Rated 1 out of 5 stars

Used to be good, now they have changed format, rubbish and you never earn enough coins to get rewarded, when you come close to the rewards the surveys go uncredited. It's draining my battery for no re... See more

Rated 2 out of 5 stars

This company started off well and the rewards were good. After the original period though surveys disappeared and it becomes very gimmicky. If you are considering this, certainly do it for a while,... See more

Rated 2 out of 5 stars

Its great that all i have to do is leave the app running to earn points. I used to get a survey every few months which was much easier than most survey i do each day as it paid £5 compared to most... See more

Rated 1 out of 5 stars

Since the update the app is not worth having, it has been ruined. Previously would get a survey and a $10 gift card reward, now I've done 2 surveys and still don't have enough to get a gift card. Al... See more

Rated 1 out of 5 stars

Media rewards doesn’t pay anything. I have been doing surveys for almost a month and the note says congrats this will be added to your balance and my balance never moves past 6.36. I email them with... See more

Rated 1 out of 5 stars

Their survey used to be really well paid. Every few months id get a survey which earned £5. Most other survey earn 20p to £1 But now its changed I cant remember when i last earned enough money for v... See more

Rated 1 out of 5 stars

I’ve been using the Mobile App for a full year, and after twelve months of faithfully running it on my phone, I feel compelled to report the obvious: the entire experience has been spectac... See more

Rated 2 out of 5 stars

Been a member since Oct 2023. Used to get regular surveys and therefore gift cards and was really happy with the app. Since the app updated a few months ago I have noticed a significant change i... See more

Rated 1 out of 5 stars

I've been with this app since it started . It was first wanting to see how many people use it. Then it came ligit which is cool . Now u updated it and gone messed it up. U turned a good app into crap... See more

Rated 1 out of 5 stars

I've Sent Several Emails To Support And Nobody Replies. I've Been Experiencing Problems With You App For Month's. I Suggest You Get In Touch With Me


Company details

  1. Internet Marketing Service

Written by the company

With Media Rewards, earning money and gift cards has never been so easy. All you need to do is install the app, leave it running in the background, and we will do the work for you. Yes, it's that simple. You will earn points by allowing Media Rewards to automatically measure exposure to TV, YouTube, and radio ads in your surroundings. How does it work? Brands want to get more information by having your opinion on their ads to improve and better target their campaigns, and Media Rewards brings the advertiser’s money back to you. You will be getting regular paid surveys, be able to participate and win monthly prize draws and occasional contests. With Media Rewards you will be getting gift cards and cash rewards from your favorite brands to spend on whatever rocks your boat. Plus, Media Rewards is a privacy-first app. The app is designed to respect your data and privacy and is extremely light on your battery. The app cannot track voices or any conversation, and audio is never recorded. We comply with GDPR and CCPA. Your data along with all your paid survey answers are anonymized for aggregated marketing research reports, and with Media Rewards, you'll always be able to opt-out whenever you want. You might be now wondering: is Media Rewards legit? We want to invite you to check and read any of the Media Rewards app reviews or contact our customer support for any further questions or concerns you may have.


Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam. Not legit

Not a legit company. Scam. I was using the app for approximately a month and took part in 4 surveys. I completed them, received confirmation emails but never received the 4 gift cards I was owed. Customer services simply told me to "be patient, it will arrive soon" and then proceeded to ignore all of my follow up emails when I, yet again, didn't receive my gift cards.

Scam app. Avoid. They do not pay out for the information they get from you.

8 December 2024
Unprompted review
Rated 1 out of 5 stars

My experience wasn’t that great

Have been with MR for a couple of years now. A year ago my app kept turning itself off, I will only find out when I unlock my phone and saw a banner told me to turn it on. Contacted Support team which wasn’t very helpful so I give up but keep the app as every month you get a paid survey for $10. This year I decided to contact Support again (thought they might have different people) they advised that I update the app which I did, and got new phone too but it still turned itself off. In this case I have less or zero chance to win anything and as usual I gave up as they also stopped responding to my messages requesting help. The November’ survey arrived, this time I couldn’t enter as it kept saying I have already entered but yet it’s available on my app. Contacted support again with all screenshots, I was so hopeful that they will get it fixed but no, No and NO, so I contacted them again and again, only 3 times in 3 weeks, one each week. Guess what? I am being ignored and I decided to share my experience and stop participating entirely. Support team are there to read this review and copy paste the same message, yes I have read them before writing this, same old story- please contact support if you have any issues - I did not get any help or support, nor they fixed the problem. For those who have no issues, lucky you and you would wish it stayed that way. I doubt that they are any competent.

22 November 2024
Unprompted review
Rated 4 out of 5 stars

Great app! Quite surprised at how easy and often the rewards have been offered and come through as promised!

I only had one issue receiving my first $10 reward for completing my first survey, which has been rectified. Otherwise, I've had a great experience with this app with several survey offers that always guarantee and come through with my reward for completing the surveys offered.
Thanks, these are going to really help out and come in handy! Great app!

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Delivers just as claimed!

I've always received the gift card I was supposed to get and I haven't had any issues with the app, and customer service is very good!!

24 November 2024
Unprompted review
Media Rewards logo

Reply from Media Rewards

Hi, thank you for your positive rating! We will keep up the good work. Have a nice day, The Media Rewards Team.

Rated 1 out of 5 stars

I have been with Media Rewards for…

I have been with Media Rewards for three (3) I have only received gift cards never have I won any cash prizes sitting with this app is a waste of time did a survey for $50.00 didn't win that neither I will be closing my app

23 November 2024
Unprompted review
Media Rewards logo

Reply from Media Rewards

Hi,

Thank you for being part of Media Rewards! With your points, you will enter into prize draws. Your points determine your prize draw entries. The winners are chosen randomly by the system, only taking into consideration the points collected. The prize draw is like a lottery, but you don't spend any money, just have to keep the app active and collect points.

We wish you good luck in the upcoming prize draws.

Have a nice day!

The Media Rewards Team

Rated 4 out of 5 stars

Uw after all this time I have only gone…

Uw after all this time I have only gone and won 1 of the 10 × £50 in the monthly prize draw I've been utilising MediaRewards for aaagggeeess and eventually I was 1 of the lucky winners can't believe it me I won £50 am speechless I've not received it yet tho but I will keep you posted on the time frame on winnings being received

22 November 2024
Unprompted review
Media Rewards logo

Reply from Media Rewards

Hi, thank you for your positive rating! We will keep up the good work. Have a nice day, The Media Rewards Team.

Rated 5 out of 5 stars

Love the app

It's easy and the app has already paid dividends.

5 November 2024
Unprompted review
Media Rewards logo

Reply from Media Rewards

Hi, thank you for your positive rating! We will keep up the good work. Have a nice day, The Media Rewards Team.

Rated 5 out of 5 stars

Customer support

Customer support were very quick and efficient when I had an issue claiming my reward. I’ve been a member for many years and found it an excellent scheme.

4 November 2024
Unprompted review
Media Rewards logo

Reply from Media Rewards

Hi, thank you for your positive rating! We will keep up the good work. Have a nice day, The Media Rewards Team.

Rated 1 out of 5 stars

Said I won a 100 pound voucher

Said I won a 100 pound voucher. On there monthly contest. Month later received nothing absolute scam avoid

4 November 2024
Unprompted review
Media Rewards logo

Reply from Media Rewards

Hi, thank you for your feedback. If you are experiencing some issues please message us at support@mediarewards.com. The Media Rewards Team.

Rated 5 out of 5 stars

I love this app

13 October 2024
Unprompted review
Media Rewards logo

Reply from Media Rewards

Hi, thank you for your positive rating! We will keep up the good work. Have a nice day, The Media Rewards Team.

Rated 5 out of 5 stars

Great & easy way to earn some pocket change.

Gift cards are earned easily, just for answering a short survey when prompted. I love that I can use the gift cards for Amazon purchases and I can save them to my Amazon account to be used at a later time. I only wish it was only a single step instead of the bit of back and forth to redeem it (entering a little info in boxes on a couple of different pages). However the process doesn't take long so it's not a huge problem. Overall great experience. I only would like more opportunities to earn more cards. Thank you!

25 August 2024
Unprompted review
Media Rewards logo

Reply from Media Rewards

Hi, thank you for your positive rating! We will keep up the good work. Have a nice day, The Media Rewards Team.

Rated 2 out of 5 stars

Customer support not responding

I was selected from their monthly bonus $50 draw. Supplied my email and was advised the voucher will arrive by end of September. It's now way into October and still have not received the voucher. Their customer support is not responding to my support request. Wonder if everyone else is experiencing this issue or just me.

1 October 2024
Unprompted review
Media Rewards logo

Reply from Media Rewards

Hi, thank you for your feedback. If you are experiencing some issues please message us at support@mediarewards.com. The Media Rewards Team.

Rated 5 out of 5 stars

Brilliant app

Brilliant app, lots of free rewards available, and you are automatically entered into free competitions just for using the app. I've received 2 £5 rewards that I've used on amazon, just for doing 2 short surveys. Love the app.

6 October 2024
Unprompted review
Media Rewards logo

Reply from Media Rewards

Hi, thank you for your positive rating! We will keep up the good work. Have a nice day, The Media Rewards Team.

Rated 1 out of 5 stars

Waist of battery and data

Used this for over a month, answered the surveys I was given, none of the them payed any coins just points for the weekly event. Waist of time it drains your battery and data, not worth the time spent, avoid.

5 October 2024
Unprompted review
Media Rewards logo

Reply from Media Rewards

Hi,

Thank you for being part of Media Rewards! Depending on the points gathered and the survey studies available for your region and profile, you may be invited to participate in surveys. As soon as one survey study is available for you, we will send you an invitation. Don’t forget to keep the app active to increase your chances of getting a survey.

We hope this information is helpful.

Have a nice day.

The Media Rewards Team

Rated 5 out of 5 stars

Brilliant app for doing nothing

I won on the monthly prize draw and at first I was a bit sceptical as i never received the prize, but i have eventually got it (was a long wait and tested my patience) and couldn't be happier with this app. I recommend this for everyone as it just runs in the background.

26 September 2024
Unprompted review
Media Rewards logo

Reply from Media Rewards

Hi, thank you for your positive rating! We will keep up the good work. Have a nice day, The Media Rewards Team.

Rated 5 out of 5 stars

Honestly didn’t think that having an…

Honestly didn’t think that having an app listening into what I was watching / listening to would EVER BE BENEFICIAL

BUT!!!
I just checked all the points that had built up, and now!!!

I am good for getting more than $40 worth of gift cards from MANY REPUTABLE RETAILERS!

Unless you are watching / listening to something I-L-L-E-G-A-L, I would recommend it

25 September 2024
Unprompted review
Media Rewards logo

Reply from Media Rewards

Hi, thank you for your positive rating! We will keep up the good work. Have a nice day, The Media Rewards Team.

Rated 5 out of 5 stars

Very easy to use!

The Media Rewards app and the registration was easy to setup. I enjoyed their additional survey to get gift cards. It's super easy. Customer service is amazing!! I had a recent situation and I connected with them and it's was resolved quickly. I highly recommend having their app on their devices.

13 September 2024
Unprompted review
Media Rewards logo

Reply from Media Rewards

Hi, thank you for your positive rating! We will keep up the good work. Have a nice day, The Media Rewards Team.

Rated 1 out of 5 stars

non existent staff

What is the point in have an email address for support, sent countless emails over the past 16 days and not one reply, poor customer service.

29 August 2024
Unprompted review
Media Rewards logo

Reply from Media Rewards

Hi, thank you for your feedback. If you are experiencing some issues please message us at support@mediarewards.com. The Media Rewards Team.

Rated 2 out of 5 stars

All FILLER and no real reason..just a bad bad app

I was hyped on the app for a light minute thinking there were actually a chance of winning something...but 700+ days later and in the top 7% for most of those days .I've received maybe 4 surveys....in my opinion the app is designed for the user to lose and made to sell your information for the benefit of the app company ..its an all win situation for media rewards and nothing for the user...so basically the 2 stars is just for the few surveys I had...pointless and possibly dangerous app..

4 September 2024
Unprompted review
Media Rewards logo

Reply from Media Rewards

Hi,

Thank you for being part of Media Rewards! Depending on the points gathered and the survey studies available for your region and profile, you may be invited to participate in surveys. As soon as one survey study is available for you, we will send you an invitation. Don’t forget to keep the app active to increase your chances of getting a survey.

We hope this information is helpful.

Have a nice day.

The Media Rewards Team

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