Media Markt Deutschland Reviews 

You have a lot of stuff to find in Erding. Big shop, also I think people that work there are good and king for customers. I have been there several times and I will always return and reccomend that place.

The worst scam shop ever. They delayed my order for 1 month and never sent it. When I canceled it, they still didn't return money after 1 month more claiming that "we will return it once get order back". The non existent order they have never sent. After 2 months of talking to support you get only AI generated responses. In 2 months they cannot even provide tracking number of the product (because it never was sent). It is every time all the same AI response.

I find a good product in Mediamarkt shorndorf

While the physical store has many examples of the same product, the selection of different products is smaller compared to the online shop. It's more important to me to see the products I've previously looked at online in person. I don't understand why display space is wasted with mountains of boxes of televisions and air fryers, instead of these boxes staying in storage and making room for more products on display. Die meisten meiner Besuche im Ladengeschäft haben sich als nutzlos erwiesen, entweder weil ich ein Produkt nicht persönlich begutachten konnte oder weil der gesuchte Artikel nicht verfügbar war. Abgesehen davon habe ich mit dem Online-Shop positive Erfahrungen gemacht. Bisher gab es keinerlei Probleme mit der Lieferung. Es gibt oft gute Aktionen. Ich würde mir mehr Vorteile im Treueprogramm wünschen.

Media Markt has the most horrible customer/store service!
I have been charged twice to my bank account in Media Markt store in Metrostr. Dusseldorf. They didn't give me the products I bought "because they couldn't see the transaction on their system" Then I have been told I'll be refunded in couple of days. No refund was made until now (it has been almost two weeks)... no one answers my emails (store or customer service). So I was scammed from one of the biggest companies in Germany.

Excellent quality and price with next day delivery.

Hi thanks for replied but I have wasted enough time for unnecessarily I don't think so any meaningful to get your clarifications or reasons. I have seen practically all reasons so that I given my feedback. I appeared here for short time only not for permanently staying in Germany. As I believe that HEAD OFFICE read my feedback and reviews so if they like to improved their Customers services will be great for Customers also for them selling their products. All day they all are working for selling their Products not for displayed only. Hopefully my reviews will be helpful if HEAD OFFICE wants to improved their Services. Thanks in-deed.

Best of them all

S25 Ultra Titanium is broken.

Contract over two years, but without insurance.

Because of an 360 degrees protection bought in the internet, there should not be a need to buy any insurance on top.

An expansive prize, is for sure, if the customer buys the newest Galaxy, but it was worth it.

A new phone, which was the best phone, with the best software, the customer ever has had before!

But using the original Samsung panzerfolie, which was part of the original bought Galaxy S25 Ultra Titanium silverblue bundle, was the biggest mistake, the customer did.

The Titanium Phone with 360 degrees protection has been fallen to the ground once.

Remember that even water cannot attack the hardware or the software of the Samsung Galaxy S25 Ultra Titanium silverblue. The customer even tried it, in the water of his bathroom, before taking a bath.

After three or four times, asking for a solution to solve the problem, with the broken display of the smartphone, I decided to write these words.

Even spoked with the head of the service center of media market Paderborn.
Even told him, that I had have worked there before. He has joined there later.

Even told him, that I have had bought a Samsung television, a Samsung laptop as well as the Samsung Galaxy 6, 7 Edge, S 8, 9+, Sony Earbuds (Saturn Paderborn/Kamp Libori Galery) and furthermore, products from the brand Samsung as well as from the company from Ingolstadt, which is the company, he is still working for.

Still being a small customer for this huge company in the Südring Shopping Mall in Paderborn on the adress of Pholweg 110.

Noone told me about the garantee or anything else to get a solution, which could be fair for both sides.

The market with its expansive product on the one hand, and the customer with his broken phone on the other hand.

They told me to pay 40€ first, to pay about 300€ later, for the repair of a new Samsung Smartphone, which was paid before.

After I paid it once, I had to pay monthly, because of the contract, which is over 50€ monthly.
Lasting two years, but the phone is younger than one year.

Of course there is no need to repair the phone for free, but they could have given a try to get a new S25 Ultra from the company Samsung or fix the problem by offering any solution to the customer.

Because of the gurantee of the 1500 Euro Phone!

They pulled of the original panzerfolie from the manufacturer, while talking to the customer.

Under any circumstances there hasn't been a question, whether they were allowed to pull it off or not.

"NO", would have has been the answer of the question, never asked from the service center workers, because of the protection, which is still given by any broken glass display, so do not pull it off.

Noone would ever pull it off, except the person, who has to repair the broken display. But there was no solution and the customer did not pay 40€, to give a try to repair the Samsung Galaxy S25 Ultra Titanium silverblue!

Now without the panzerfolie, the two or three cm long crush, turned into a longer one over the whole display, but it is not possible to proof this fact anymore!

Only the security cameras, which are able to zoom sharper than a japanese knife, could show the mistake, done by the beautiful female service center point worker.

They only offered to pay 40€ to loose the phone without any solution for the time, the S25 Ultra Titanium silverblue, is in repair.

Moreover the customer will get a new bill over about 300€ or even more Euro for the repair of the Galaxy smartphone.

Furthermore there only was a small problem with the hardware of the phone on the front of the display, still protected by the original Panzerfolie of the bundle, bought in the media market Paderborn.

The panzerfolie, which is definetly to thin, to protect the heavy wheight of the most expansive phone, which was ever bought by the customer, is the worst protection of a 1500€ phone, the customer has ever seen before.

This problem is made by the Samsung Electronics Co., Ltd., adressed 129 Samsung-ro, Yeongtong-gu, Suwon-Si, 16677, because noone would ever sell a low budget Panzerfolie in a 1500€ bundle.

Could it be, that they have sold a low quality thin Panzerfolie, although they know, that the heavy wheight of the S25 Ultra, is to heavy to make sure that, there is a secure protection.

In case of falling down, from the height of your hand, while using the phone, it is clear that there will be the destruction of the display.

In addition to this point, we all remember murphy's Law!
It predicts, what will happen in the case of a fall out of the hand to the ground.

Alright, but I still believe in a fair solution for the contract, which was written.

As the customer I suppose, there will be the possibility to find a solution, which is suitable for the media market Paderborn and Samsung Electronics as well.

Thank you for working on a solution.

Unfortunately, I have to give one star due to very poor service.

I ordered a washing machine at the end of November 2025. A few days later, I requested a return. The item was picked up on December 11, 2026, but to this day I have still not received my refund.

I have been calling almost every day and opening online support tickets, but there has been no real response or progress. For nearly two months, I keep receiving the same message: “Please wait for the next 24 hours.” This repeats over and over again, with no resolution.

At this point, I am seriously considering contacting a lawyer, as I should have received my refund within 14 days by law.

How much longer am I expected to wait? Another two months? A year? Or will I ever get my money back at all?

This was my first purchase from Midmarket, and it has been an absolutely horrible experience.

Tested, trusted, satisfactory customer services and with a proven credibility!

I think is verry goode market. Have all .

Good services , thank you for helping me

The speaker were really good and excellent sound quality.

DO NOT TRUST, I was the victim of a cyber crime and scammed into sending money to this business

Excellent in every way. Price, advice, friendliness.

Good, fast.

I like my watch, it is small Swatch, chic and feminine . The colour is beautiful and soft.

Very friendly staff, great knowledge, complete understanding of their products and helpful!!!