Medecan Reviews 

5
TrustScore 4 out of 5

3.8

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Company details

  1. Medical Clinic
  2. Alternative Medicine Practitioner
  3. Doctor
  4. Pain Management Physician
  5. Psychiatrist
  6. Specialized Clinic

Written by the company

Medecan is a UK-registered private telehealth clinic specialising in cannabis-based products for medicinal use (CBPMs). We provide patients across England, Scotland, Wales, and Northern Ireland with access to specialist medical cannabis prescribing through a safe, structured, and fully regulated clinical pathway. Our team of experienced clinicians includes specialists in pain medicine, psychiatry, emergency medicine, and general practice. Every patient is assessed individually, with prescribing decisions made in line with current clinical guidelines and good practice standards. We support patients living with a range of conditions where conventional treatments have not provided adequate relief, including chronic pain, anxiety, PTSD, ADHD, and neurological conditions. Our process is designed to be straightforward, compassionate, and clinically rigorous from first contact through to ongoing care. Consultations are conducted remotely via video, making specialist access possible without the need to travel. We work with regulated UK pharmacy partners to ensure safe and timely dispensing of all prescribed medicines. Medecan is registered with the Care Quality Commission (CQC) and operates in accordance with MHRA guidelines, the UK Misuse of Drugs Regulations, and the standards set by the UK Medical Cannabis Clinicians Society (UKMCCS).


Contact info

3.8

Great

TrustScore 4 out of 5

5 reviews

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3.8

All reviews

(5)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Terry Aylmer-Smith

Having just signed up with medecan, I can say with assurance, that Terry Aylmer-Smith the patient support manager was very helpful in helping me to get the information that I needed. Terry explained this process in a clear and straightforward manner.He was knowledgeable about the business and expressed this in a calm and enabling way and with his help we got everything done really quickly and easily. Terry Aylmer-Smith is a credit to the company.

22 July 2026
Unprompted review
Rated 3 out of 5 stars

Efficient and professional

I think the Company is very good and helpful. However l was not prepared for all the internet problems when searching for my medical records! When l finally managed to find and send them there wasn’t enough information in them for the Doctors and l had to contact my surgery, who hopefully have now sent enough information?

14 July 2026
Medecan logo

Reply from Medecan

Thank you Jill for your very kind comment. The Internet can be a minefield sometimes, but you got there in the end and all required details were successfully received. Regards, The medecan Team

Rated 5 out of 5 stars

Consulting doctor was professional

Consulting doctor was professional. polite and clear

14 July 2026
Unprompted review
Medecan logo

Reply from Medecan

Thank you Michael for credentialing one of our amazing specialist doctors. Its always so important to get positive feedback, which we have passed on to our consultant. Regards, The medecan Team

Rated 4 out of 5 stars

Still waiting on doctor to prescribe

Still waiting on doctor to prescribe , consultation was great ( Mr Terry ) told him everything about my condition. Will be 5 star when I'm medicated.

16 June 2026
Medecan logo

Reply from Medecan

Everything is now processed and we await your 5 stars. Thank you too for recognising Terry, our Senior Patient Support Coordinator for the support he provides our enquiring and subscribing patients. Regards, The medecan Team

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