I have been waiting a week for a certificate and numerous emails and phone calls later nobody gets back to me. I am starting to think this is a sham organisation so unfortunately will have to contact... See more
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I have just used Medcert for the second time. The first was very good, second was nothing short of brilliant. I did not receive the 4 month reminder from the police, and due to poor calendar drills,... See more
Absolutley impressed with Medcert. First met the team at the British Shooting Show a few years ago and, having mild concerns about using my GP, I reached out. My GP dragged their heels in sending my m... See more
All good, after my GP's refusal to have anything to do with firearms medicals, panicked and medcert was my next choice (I'd heard the name somewhere) easy to apply, for a bit thought it was too easy.... See more
Company details
Written by the company
MedCert takes the stress out of the medical checks that can be required as part of the licensing process. No matter whether you're renewing or applying for a licence for the first time, MedCert provides a guaranteed medical check service for a fixed fee.
Contact info
1 High Street, OX49 5PH, Watlington, United Kingdom
- 0208 063 4503
- info@medcert.co.uk
- medcert.co.uk
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DO NOT USE THIS COMPANY
If I could give Medcert minus points, I would, as they very nearly cost me both my FAC and SGC. My Doctor and local practise refused to help with certificate renewals, so I had no choice but to try Medcert and after reading their own raving reviews, started my application.
At first, all was good. The online process was extremely simple and settling of the fee was straight forward and legit, so I was happy.
From that moment on, it was a costly nightmare for nearly 6 months and it was only after threats of legal action and compensation for firearms storage that this matter was concluded!
My GP submitted my reports to Medcert within the legal time frame and as I knew there was nothing to worry about, I didn't.
When logging into my Medcert account, all that was shown was "Processing". As my expiry date went from 25 weeks away, to 16, 12, 8, 6, 3 weeks, you can imagine my worry. Medcert failed to answer any of my calls or reply to any of my emails through their contact information provided.
My certs then expired and Medcert didn't once contact me via my answer machine messages or emails, prior to this happening.
Thankfully my relationship with the Police was good and I managed to get extensions, however after my 2nd extension, the situation was dia!
After seeking legal advice and sitting down with the Police, we managed to get a mobile contact number for the CEO from another Medcert customer who has a similar experience and you could imagine the surprise when the CEO of Medcert answered my first call to this personal number.
From that moment on, it was continuous lies, stalling tactics but thankfully the police we're now involved and dealing with Medcert as well, until the matter was concluded, even after they were issued the same lies which strengthened my case.
I will never give Medcert the time of day again or recommend them to anyone, they are incompetent and just want your money!
Simple, quick and efficient
The online process was convenient, intuitive and quick - it took the hassle out of contacting the doctor myself with the paper forms. Payment was simple and reasonable for the service quality and lack of hassle - the medical certificate arrived promptly in the expected timescales. Not a lot else to say; it was simple quick and efficient, someone else did the work for me: what's not to like.
Speedy and reliable service
Speedy and reliable service, turn around was much quicker than expected.
After struggling with my doctors…
After struggling with my doctors surgery not wanting to give me a medical for my firearms and wanting £250 if they do so, I went to medcert. So much cheaper, kept me updated. I had no problems. Thanks
Great company providing top class…
Great company providing top class service quick efficient and reassuring
Response to telephone calls for an…
Response to telephone calls for an update on progress on medical record
Took about 8 weeks from start to finish…
Took about 8 weeks from start to finish to apply and get my first shot gun licence using medcert for my doctor's report as the police no longer accept the paper version, can only comment on my own experience and I had no delays or problems
Great service
Great service, I was kept informed at each stage and everything was completed on time.
I found the service very efficient and…
I found the service very efficient and kept up to date
Excellent service…
I used Medcert after be disappointed by GP. They were efficient, quick and competitive. I will be using them again when it is renewal time.
Took less than five weeks to receive my Proforma well done
Took less than five weeks to get Proforma hil
Tip top med cert Used med cert and yes they got it done…
Used med cert and yes they got it done easily so well worth going to no hassle just let them deal with it.
My Doctors are anti-gun and made it…
My Doctors are anti-gun and made it very difficult for MedCert but they got there in the end...
Good service
Good service, wasn't quick but was within the recommended timeline
I used their services in February 2022
I used their services in February 2022. An excellent service. This includes having to sort out an unhelpful surgery who kept delaying sending them my records. I will definitely use them again.
Great insurance
This company offers great insurance and much more at a reasonable price.
Medcert = Great service
Fantastic service from Medcert great communication throughout they handled every stage of the process for me. Will use again
First time i have used medcert for my…
First time i have used medcert for my shotgun renewal , i hadnt realised my doctor didnt do shotgun renewal applications anymore, i was panicking as i didnt have long to look at other options. I shouldnt have worried med cert were brilliant and completely stress free and my application was completed in plenty of time . Would recommend med cert to anyone .
Absolutely superb!
Absolutely superb!. I found MedCert to be incredibly efficient & reliable during my recent SGC renewal process. Despite the delay in my doctor forwarding them the required information; MedCert kept me updated throughout. The ladies that I spoke to on the telephone on several occasions, were always very helpful; always answering my questions fully & in a very polite & extremely sociable manner. My sincere & grateful thanks to all concerned.
Therefore I am very happy to give MedCert my 100% approval & recommendation.
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