Maidstone Electrical Contractors Ltd Reviews 55

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

we live on a Redrow estate essex one house has burnt out on poor workman ship one so far has a number of faults on fuse board every one getting getting around to testing there houses before mor... See more

Company replied

Rated 5 out of 5 stars

This is the third time I have had work done by MEC. Another efficient and well carried out job. Good information on times as usual. Very tidy working and any mess is cleared up and taken away. The s... See more

Rated 5 out of 5 stars

Absolutely fabulous company. Needed a re wire in my house, wasn't a easy task with 2 disabled boys, having to live here aswell. The lads was really good & understanding. There was minimal mess. Kep... See more

Company replied

Rated 5 out of 5 stars

MEC delivered 330 units on a scheme in Braintree for us at Dandara over the last 2 years. The service they provide is second to none they managed the volume well to a high standard achieving top marks... See more

Company replied

Company details

  1. Electrician

Written by the company

At MEC, we specialise in Electrical Installations on new build developments for national developers across the South East & London areas. We are proud to be working with some of the largest names in the construction industry such as Redrow Homes, Crest Nicholson, Galliard Homes & more. We’re proud to be achieving 6/6 on CQR Reports scored by the NHBC as well as working on developments that have won NHBC pride in the job & seal of excellence. Customer Service is the real back bone to our company and we’re proud to be nominated as ‘Contractor of the Year’ at the awards as well as receiving a NCSW Award for our commitment to excellence in customer service. We appreciate & value every single customer and staff member that make MEC what it is today. We’re also proud to be part of the Lighthouse Club, a construction industry charity that supports Mental Health Awareness.


Contact info

4.0

Great

TrustScore 4 out of 5

55 reviews

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Rated 1 out of 5 stars

we live on a Redrow estate essex

we live on a Redrow estate essex
one house has burnt out on poor workman ship
one so far has a number of faults on fuse board
every one getting getting around to testing there houses
before more problems take effect, the guys who sign off
the works should be struck off for testing

26 March 2026
Unprompted review
Maidstone Electrical Contractors Ltd logo

Reply from Maidstone Electrical Contractors Ltd

Hello Peter,
We take any comments regarding safety extremely seriously. However, we have no record of you as a customer, nor have we received any reports relating to the issues you’ve described.
Given the seriousness of these claims, we would expect them to have been raised directly with either ourselves or the relevant developer so that they could be properly investigated and addressed.
At present, we are unable to verify the details of your review. If you believe this matter relates to our work, we ask that you contact us directly with full details, including the property address and any supporting information, so we can investigate appropriately.
Until then, we cannot substantiate the claims made.
Kind regards,
Dawn

Rated 5 out of 5 stars

Excellent service

Excellent service. Everything fine with service to house alarm from start to finish. The engineer, Tony, is always so helpful and does a fantastic job. Thank you.

6 February 2026
Unprompted review
Maidstone Electrical Contractors Ltd logo

Reply from Maidstone Electrical Contractors Ltd

Hi Linda, Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you were pleased with the service from start to finish and that everything went smoothly with your house alarm.

Tony will be especially happy to hear your feedback — he takes great pride in making sure every customer feels supported and well looked after. We truly appreciate your continued loyalty and your trust in our team.

If you ever need anything in the future, please don’t hesitate to get in touch.

Thank you again for your support.

Best regards
Dawn

Rated 5 out of 5 stars

A quick annd efficient t visit from the…

A quick annd efficient t visit from the electrician to fix an electrical fault. They were very courteous and helpful, providing extra information beyond what we expected. Thank you.

2 July 2025
Unprompted review
Maidstone Electrical Contractors Ltd logo

Reply from Maidstone Electrical Contractors Ltd

Hi Cory, Thank you for taking the time to share your feedback. We’re really pleased to hear that you found the visit quick and efficient, and that our electrician was able to resolve the fault for you.

Providing courteous, helpful service — and going the extra mile with useful advice — is something we always aim for, so it’s great to know this made a difference to your experience.

We truly appreciate your support and your kind words. If you ever need our assistance again, please don’t hesitate to get in touch. Thank you again.
Dawn

Rated 5 out of 5 stars

Quality work!

Tony from Maidatone has done a few jobs for us in the last few months. The work has been timely and of a high quality. It did not require revisits. Once it was fixed…it stayed fixed!

30 June 2025
Unprompted review
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Reply from Maidstone Electrical Contractors Ltd

Hi Quenten, 

Thank you so much for taking the time to leave us this fantastic review!

We’re really pleased to hear that Tony from MEC has provided such reliable, high-quality service—and that the fixes have stayed fixed! That’s exactly the standard we aim for across all our work. We’ll be sure to pass your kind words on to Tony—feedback like this means a lot to the whole team.

Best regards,
Dawn

Rated 5 out of 5 stars

Absolutely fabulous company.

Absolutely fabulous company.
Needed a re wire in my house, wasn't a easy task with 2 disabled boys, having to live here aswell.
The lads was really good & understanding. There was minimal mess. Kept us up dated on were they was up to.
Both boys has said they miss them coming round. Thanks for a fantastic job. Would definitely recommend them.

12 May 2025
Unprompted review
Maidstone Electrical Contractors Ltd logo

Reply from Maidstone Electrical Contractors Ltd

Hi Leanne,

Thank you so much for taking the time to leave us this fantastic review!

We’re really pleased to hear that you’re happy with the works. Feedback like this means a lot to the whole team.

Best regards,
Dawn

Rated 5 out of 5 stars

Superb service

MEC delivered 330 units on a scheme in Braintree for us at Dandara over the last 2 years. The service they provide is second to none they managed the volume well to a high standard achieving top marks on the NHBC CQR scoring for both 1st & 2nd fix works. I would not hesitate to recommend Ricky, Dave and their team for any electrical works.

20 December 2024
Unprompted review
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Reply from Maidstone Electrical Contractors Ltd

Hi Tony,

Thank you so much for sharing such a fantastic review! We’re delighted to hear about your positive experience with MEC and the successful delivery of 330 units in Braintree. Achieving top marks on NHBC CQR scoring truly reflects Ricky, Dave, and the team’s unwavering commitment to quality and excellence.

Your recommendation means a lot to us, and we’re proud to have contributed to such a significant project with Dandara. We look forward to working together again on future projects!

Best regards,
Dawn

Rated 5 out of 5 stars

A service second to none

Ricky, Daz, and Chris, as a combination, with their vast knowledge, dedication, understanding, loyalty and communication with site, surpasses the absolute highest standard. Whilst providing a service that’s second to none, with added bonus’ of continuously providing 5s & 6s at key stage inspections, and continually maintaining quality of an extremely high standard.

Knowing that Ricky doesn’t rest when continuously striving for beyond the best, I will always take MEC with me, to whichever company I work for.

Charlie Welsh
Assistant Site Manager
Crest Nicholson Eastern

19 December 2024
Unprompted review
Maidstone Electrical Contractors Ltd logo

Reply from Maidstone Electrical Contractors Ltd

Hi Charlie,

Thank you so much for taking the time to leave such an incredible review. We’re truly grateful for your kind words and recognition of Ricky, Daz, and Chris. It’s fantastic to hear how their dedication, expertise, and communication have made such a positive impact on-site and with key stage inspections.

We’re proud to deliver a service that meets your high standards, and your loyalty means the world to us. Knowing that you’d choose MEC wherever you go is the ultimate compliment. We’ll continue striving to exceed expectations and provide the quality you’ve come to expect.

Best regards,
Dawn

Rated 5 out of 5 stars

Reliable and Professional Electrical Contractor

We’ve worked with MEC Ltd on several housebuilding projects, and they consistently deliver exceptional service. Their team is highly experienced and always meet the tight deadlines and high standards expected.

Communication is always clear, and their team is proactive in addressing potential challenges, saving us time and resources.

The quality of their work has been outstanding, which has given us peace of mind and satisfied our clients and residents alike. We look forward to continuing our partnership with them on future projects.

Highly recommended for any large-scale construction or housebuilding projects!

19 December 2024
Rated 5 out of 5 stars

Reliable Contractor with 5 star service

As a Customer Service Manager for Redrow Homes Eastern I have worked closely with MEC for over 5 years now across multiple developments.
I have always considered them one of my most reliable contractors, not only do they provide a great quality of workmanship they offer us and our homeowners a 5 star service that's completely stress free.
Highly Recommend this great team - always!

5 August 2024
Unprompted review
Maidstone Electrical Contractors Ltd logo

Reply from Maidstone Electrical Contractors Ltd

Hi Sarah, Thank you so much for your kind words and continued trust in our team over the past 5 years! It's been a pleasure working alongside you and the Redrow Homes Eastern team on multiple developments. We pride ourselves on delivering top-quality workmanship and exceptional service, so it's great to hear that we've consistently met your expectations. We're grateful for the recommendation and look forward to continuing our strong partnership in the future!
Many Thanks Dawn

Rated 5 out of 5 stars

Great Company

Great to work with.
Excellent communication and professional operatives.

17 July 2024
Unprompted review
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Reply from Maidstone Electrical Contractors Ltd

Thank you, Carol! We’re pleased to hear that you found our communication and team professionalism to be excellent. It’s always a pleasure working with you, and we appreciate your kind words. We look forward to continuing our collaboration!
Many thanks, Dawn

Rated 5 out of 5 stars

Fantastic Service From MEC

Working as a site manager, I have worked with MEC on my sites for about 5 years on different multiphase developments, including the construction of houses and apartments. I can highly recommend MEC for their exceptional service and professionalism. Their team is skilled, respectful, prompt and always strive to provide the best service and quality. They have a fantastic attitude towards health and safety and go above and beyond for their clients. Thank you for your excellent work.

31 July 2024
Unprompted review
Maidstone Electrical Contractors Ltd logo

Reply from Maidstone Electrical Contractors Ltd

Hi Jonny, Thank you for the fantastic feedback! We're thrilled to hear that you've had such a positive experience with MEC over the past 5 years. It's great to know our team's professionalism, skill, and commitment to quality and safety have made an impact on your projects. We truly value your recommendation and look forward to continuing our strong partnership on future developments. Thanks again for your kind words and continued trust in our team! Dawn

Rated 5 out of 5 stars

outstanding service.

MEC have an outstanding service to provide, their knowledge and communication is beyond the greatest standard. they have been a key factor for Redrow Easterns Pride in the job award winning sites, which is also reflective on our CQR and benchmarking from the NHBC being a minimum of 5’s mostly 6’s. their quality is exemplary and cannot be faulted. I recommend and promote them whenever possible.

Kial foy
Construction Manager
Redrow Homes Eastern

30 July 2024
Unprompted review
Maidstone Electrical Contractors Ltd logo

Reply from Maidstone Electrical Contractors Ltd

Thank you so much, Kial! We're thrilled to hear such high praise, especially knowing we've contributed to Redrow Eastern’s Pride in the Job award-winning sites. It's always our goal to deliver the best possible service and quality, so your feedback on our knowledge, communication, and craftsmanship means a lot to the entire team. We’re grateful for your recommendation and look forward to continuing to support Redrow Homes Eastern on future successes. Thanks again for your ongoing trust in MEC! Dawn

Rated 5 out of 5 stars

Maidstone Electrical Contractors Ltd…

Maidstone Electrical Contractors Ltd have been great to work with, in my capacity as Customer Service Manager for Redrow Homes. I have found them to be professional, efficient and also provide a great customer service, going the extra mile to work with us on some tricky incidents.

30 July 2024
Unprompted review
Maidstone Electrical Contractors Ltd logo

Reply from Maidstone Electrical Contractors Ltd

Thank you for your kind words Lucy! We're so pleased to hear that you've had a positive experience working with us. Going the extra mile is what we aim for, especially when it comes to handling challenging situations, so it's great to know our efforts have made a difference. We truly value our partnership with Redrow Homes and look forward to continuing to deliver the high standards of service you’ve come to expect. Thanks again! Dawn

Rated 5 out of 5 stars

Would Recommend MEC

MEC have been great to work with On Site, Both at Westley Green & Hendricks Green for Redrow Homes. They are always accommodating to Programme Dates, and General Site Works, carrying these out at a high standard. They are also very quick at Responding To Customer Queries.

I would Recommend MEC and the whole team involved.

Charlie Spiers
Assistant Site Manager
Redrow Homes

30 July 2024
Unprompted review
Maidstone Electrical Contractors Ltd logo

Reply from Maidstone Electrical Contractors Ltd

Thank you, Charlie! We really appreciate your positive feedback and recommendation. It’s been a pleasure working with you on both Westley Green and Hendricks Green. We’re glad to hear that our team has been able to meet your expectations, both in terms of quality and responsiveness. We're committed to maintaining the high standards you've experienced and look forward to continuing our collaboration on future projects. Thanks again! Dawn

Rated 5 out of 5 stars

outstanding effort in acheiving what we…

outstanding effort in acheiving what we needed for ou showhome launch

28 November 2022
Unprompted review
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Reply from Maidstone Electrical Contractors Ltd

Thank you so much, Jim! We're thrilled to hear that you're happy with the outcome of the showhome launch at Towerlands Park. It was a pleasure working with you, and we're glad we could meet your expectations. We look forward to collaborating with you on the remaining 500+ homes.

Many thanks,
Dawn

Rated 5 out of 5 stars

Senior Customer Service Manager Redrow…

Senior Customer Service Manager Redrow Homes

Thank you once again Maidstone electrical for your help this week. You have managed to resolve to problems we had with only giving you such a short notice period.
Our customer feed back is always positive they mention how polite and professional your electricians are while working in there new homes.
Ian Reynolds

3 August 2022
Unprompted review
Maidstone Electrical Contractors Ltd logo

Reply from Maidstone Electrical Contractors Ltd

Thank you, Ian! We’re so glad we could assist on short notice and resolve the issues quickly for you. It's wonderful to hear that your customers have had such positive experiences with our team. We always strive to be polite, professional, and efficient, so it’s great to know this is reflected in their feedback. We truly appreciate your continued trust and look forward to supporting Redrow Homes in the future!
Many thanks, Dawn

Rated 5 out of 5 stars

Redrow Homes - The Shires, 80 Home Development

As a Site Manager for Redrow Homes it is an absolute pleasure to work with such a professional, courteous and conscientious subcontractor. MEC have been fantastic to work with from day one and throughout the duration of the development. They have been responsible for all the electrical works involved with the Redrow Homes 80 Home development The Shires in Bulphan, Essex. They have set the bench mark for others to follow since day one and excel in all departments from quality workmanship, approach to Health & Safety, supervision of staff and works undertaken and all the way through to customer care. From what I can see is that MEC are always looking for ways to improve as a business and are never happy for settling for the bare minimum. They we’re very willing to assist site team in raising the bar to push for NHBC awards. If every subcontractor delivered to MEC’s standard and cared about their work as much as they do sites would be a much easier place to manage and the industry would see in increase in quality across the board.

24 November 2021
Unprompted review
Maidstone Electrical Contractors Ltd logo

Reply from Maidstone Electrical Contractors Ltd

Hi Matt
Thank you so much for this incredible feedback! It’s been a pleasure working alongside you on The Shires development. We're thrilled to hear that our team's dedication to quality, health & safety, and customer care has made a positive impact. Setting high standards and continuously striving for improvement is at the heart of what we do, and it's great to know that this has been reflected in our work on-site. Your kind words about our commitment to excellence and collaboration mean a lot, and we’re proud to have contributed to raising the bar. We look forward to continuing to deliver this level of service on future projects. Thanks again for your support! Dawn

Rated 5 out of 5 stars

We would highly recommend MEC to anyone…

We would highly recommend MEC to anyone who is seeking a highly experienced, skilled/qualified team of professionals for any of your electrical needs (Residential or commercial). Ricky & his team are incredibly courteous, fully prepared & protected all areas of work throughout, & left each space as if they were never there. If you appreciate attention to detail, efficiency & quality, MEC are definitely our top recommendation - We will definitely be booking MEC again for further home & business renovations

4 September 2018
Unprompted review
Rated 5 out of 5 stars

trustworthy, reliable.

We use MEC for our emergency control centre. 24/7 365 days a year. They have always been there no matter what time we call. Great friendly team.

9 July 2018
Unprompted review

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